Dunkin'

4.0
255 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve East Greenbush, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
97 Troy Rd, East Greenbush, NY
12061, United States

Hours

Reviews

4.0
255 reviews
5 stars
140
4 stars
52
3 stars
25
2 stars
10
1 star
28

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with burnt or cold food items, including bagels and breakfast sandwiches.

Service Issues

Many reviews highlighted inconsistent service, including incorrect orders and slow drive-thru times.

Staff Friendliness

Despite service issues, several customers praised the friendly and courteous staff, particularly mentioning individual employees.

Cleanliness

The location was generally described as clean, although some reviews noted specific areas needing attention.

Coffee Consistency

Customers expressed dissatisfaction with the quality and consistency of coffee, often receiving incorrect or poorly made drinks.
  • JT
    Jen Tymann
    Oct 30, 2025
    1.0
    7:17 am ordered hot chocolate which ended up being warm milk with whipped cream i had to add chocolate to..also a s.e.c croissant which was burnt on outside and missing half top bun ...this is why I stopped going here before waste of my time and money
  • AS
    Aleeza Shah
    Sep 5, 2025
    1.0
    The bagel they gave me is black, it’s crumbling it’s so burnt, and some how it’s cold.
  • DJ
    Daniel Jones
    Jul 1, 2025
    1.0
    Apparently they cant add food at the window.
  • SD
    Smoky D
    Jun 10, 2025
    2.0
    This location needs some training I've visited atleast 25 times in the past 2 months from messed up chai ...to watered down iced coffee to burnt cross crossaint to not getting my order right!! Yup not forgetting this morning to dry just a splatter of cheese on top of my loaded hash browns with burnt bacon bits !!!!! Absolutely terrible!!!!!! I only go here because it's next to my job I absolutely hate this location!!
  • MC
    Mackenzie Clinton
    Jun 10, 2025
    2.0
    I just ordered snack and bacon for it to be completely burned. I was able to eat one piece that wasn’t burned. For $4 this is not great. People here were yelling at eachother and miserable to customers

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 97 Troy Rd, East Greenbush, NY?

Dunkin' in East Greenbush is open daily from 4:30 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.