Bruegger's Bagels

3.8
382 reviews

About

Bagel ShopBreakfast RestaurantCafeCoffee ShopSandwich RestaurantCaterer
Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Bruegger's Bagels
279 Troy Road, East Greenbush, NY
12144, United States

Hours

Reviews

3.8
382 reviews
5 stars
189
4 stars
70
3 stars
41
2 stars
23
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff friendliness is mixed; while some customers praise the friendly service, others report rudeness and poor handling of orders.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong ingredients, leading to frustration.

Food Quality

The quality of bagels and sandwiches is generally praised, but there are complaints about inconsistency, such as undercooked items and small portion sizes.

Cleanliness

Several reviews highlight cleanliness issues, with reports of dirty tables and unsanitary conditions in the kitchen.

Wait Times

Customers frequently mention long wait times, both for in-store orders and drive-thru service, often exacerbated by understaffing.
  • MC
    Michelle Clark
    6 days ago
    5.0
    This store management went well out of it's way when Door Dash dropped the ball! EXCELLENT store, quality food & always doing whatever needs to be done to satisfy the customer!!
  • ML
    Michael LaFrank
    Nov 17, 2025
    5.0
    I just got home with a giant bag of fresh bagels. This location is way out of my way, but I make the effort and stock up because the bagels are delicious and the service friendly and efficient. Well worth the trip.
  • LL
    Laurie
    Nov 12, 2025
    5.0
    I order bagels once a month for work. (3-4 dozen) I order ahead and the bagels are always warm and delicious! The General Manager is friendly and knows me by name. As a customer, I appreciate the kindness that is shown by the staff!
  • MM
    Mar
    Nov 6, 2025
    1.0
    Definitely was not a happy camper when I made it to work and realized that my sandwich one barely had any bacon and also the bacon that was on there was burnt. I called to speak to a manager, but was continuously redirected to the automated voice service. I will say that the employees were polite, but seemed like they may be overworked as several different orders continued to come in while I waited for mine for an extra seven minutes. I would like to be contacted to speak to a manager as I didn’t pay $8 for a basic egg sandwich with burnt bacon.
  • NG
    Nora O'Brien - Gleason
    Nov 5, 2025
    5.0
    I Have known T At Bruegger’s for Probably 30 years and I would happily go to any Bruggers that he is working at. From Central Avenue, to Madison Avenue to Now East Greenbush, any establishment that he is at has a wonderful atmosphere, friendly demeanor, and great service. I enjoy my weekly bagel with extra cream cheese. Everyone at the East Greenbush branch is always friendly welcoming, and a pleasure to be around.

Frequently Asked Questions About Bruegger's Bagels

Where is Bruegger's Bagels located in East Greenbush?

Bruegger's Bagels is located at 279 Troy Road, East Greenbush, NY 12144.

What are the opening hours of Bruegger's Bagels?

Bruegger's Bagels is open daily from 6:00 AM to 2:00 PM.