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Dunkin' Zero
Brand Certified

Dunkin'

4.0
(613 reviews)

Business Details

(718) 478-4443
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve East Elmhurst, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
10009 Astoria Blvd, East Elmhurst, NY
11369, United States

Hours

Reviews

4.0
613 reviews
5 stars
311
4 stars
147
3 stars
70
2 stars
29
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.

Cleanliness

Several customers reported issues with cleanliness, including dirty tables and restrooms.

Product Quality

Feedback indicated inconsistent product quality, with complaints about stale donuts and poorly made drinks.

Staff Behavior

There were multiple instances of staff behaving unprofessionally, including mocking customers and showing a lack of respect.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and good food quality during certain visits.
  • BM
    Bipin Mathew
    Feb 24, 2026
    1.0
    Always closes early, why y’all say open till midnight. But always close early?
  • JJ
    Jonathan
    Feb 4, 2026
    1.0
    No vale nada ese café,vivo a tres calles y prefiero ir al 7 eleven que esta más adelante
  • TY
    T. Youdon
    Jan 11, 2026
    1.0
    Worst staff and harassing behavior! The other day I was at the store and saw the whole staff ganging up on an uber driver for an order issue. Staffs were talking to each other in their language and screaming at the driver especially the women at the ice cream counter, for their negligence of mistake order. That experience solely made me realize that I do not want to stay there any longer. This needs to be reported to management. They are disgracing Dunkin
  • JH
    Jared Hollister
    Oct 23, 2025
    5.0
    All dunkins are superior
  • DB
    Denise B
    Oct 13, 2025
    1.0
    Customer service is horrible, we called this morning 10/13/25 to see if by chance my husband’s wallet was left there last night. The person who answered the phone (whom did not want to give her name) stated she wouldn’t know because she didn’t work there last night and was told to call again at night. We inquired if there was a manager we can speak to, we were placed on hold and the same lady comes back saying “she said no.” I asked “she said no to what?” She said we had to call later. I asked to speak to the manager as I was not sure if the person was understanding my inquiry. She said “the manager is busy and can’t talk”. I was explaining we wanted to speak to the manager to inquire if they had a place where they kept items that may have been lost. The women did not want to put the manager on the phone.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in East Elmhurst, NY?

Dunkin' in East Elmhurst is open daily from 5:00 AM to 12:00 AM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both curbside pickup and delivery services.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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