Dunkin'

3.4
476 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Dunkirk, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3929 Vineyard Dr, Dunkirk, NY
14048, United States

Hours

Reviews

3.4
476 reviews
5 stars
181
4 stars
91
3 stars
59
2 stars
31
1 star
114

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing dissatisfaction with their interactions.

Food Quality

Several customers reported issues with food quality, including stale donuts, cold hash browns, and incorrect orders.

Cleanliness

Multiple reviews mentioned unsanitary conditions, particularly in the bathrooms, contributing to a negative dining experience.

Service Speed

Customers frequently complained about slow service, with long wait times reported even when the store was not busy.

Mixed Experiences

Some reviews noted improvements in service and food quality, indicating that there may be variability in experiences depending on staff and management.
  • GD
    Greg Dobies
    Oct 29, 2025
    1.0
    Just got served a nasty raunchy coffee clearly old and stale bitter and disgusting I would go to Tim Hortons right next door what a mistake I just made
  • HC
    Heather Cole
    Oct 16, 2025
    4.0
    I got a drink there, didn’t end up tasting how I wanted so Joey fixed it right up for me no problem! Fantastic customer service!
  • JZ
    Joseph Zadeh
    Sep 29, 2025
    3.0
    You ever walk into a place and know immediately why it's got a 3 star rating? Yeah, this place is like that.
  • MQ
    monirah qahtani
    Aug 14, 2025
    1.0
    Customer service is terrible.. girls with negative attitude… i tried other ones on the highly 90 and they are the same.
  • NL
    Noah Lloyd
    Aug 13, 2025
    5.0
    This was a great Dunkin' location! We were on a trip and my wife never had Dunkin', so we took her. She ordered the Sabrina Refresher, and she was absolutely hooked. I thought the drink was pretty delicious as well. My favorite thing though has always been the Chocolate Munchkins. The staff were very nice and friendly and very helpful. The store was very clean and had a nice feel. We also Got my sister in-law hooked too!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Dunkirk, NY?

Dunkin' in Dunkirk, NY is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.