Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported extremely long wait times, often exceeding 20-30 minutes for simple orders.
Food Quality
Many reviews highlighted issues with food quality, including cold items, incorrect orders, and unsanitary conditions.
Staffing Issues
Numerous comments indicated the location is severely understaffed, leading to poor service and management problems.
Cleanliness
The restaurant was frequently described as dirty, with trash and food debris present, contributing to a negative dining experience.
Customer Service
Reviews noted a lack of helpfulness and professionalism from staff, with several customers experiencing rude interactions.
AZ
Albert Zupancic
2 days ago
1.0
Dryden NY McDonald's is terrible. 1 person working. Stand in line for 10 minutes with knowone else in line. Worker looks at you and acts like your not even there. Happened multiple times in the morning. End up eating breakfast pizza from gas station next door.
CP
Craig Pyhtila
6 days ago
1.0
If you want to wait a half hour for them to bring you fast food from an absolutely disgusting filthy establishment then this place is for you.
KT
Kevin Thompson
Dec 20, 2025
1.0
Went for breakfast using mobile ap. Coffee was cold and when I complained the server said that's how it is. Was down the road before discovering the bagel sandwich was wrong.
BS
Brian Smith
Dec 17, 2025
5.0
Dryden is a very friendly and amazing place it the best mcdonalds . There staff bust the butts off to deal with the stress of making sure we have food . I honestly haven't had a bad experience at this dryden mcdonalds . I also get hot and fresh food with in 2 to.5 mins .
VV
VictoryLapKennel
Dec 15, 2025
1.0
This should get a zero actually - every night they wait is 1/2 an hour to an hour regardless of how many people are in line. The staff moved slower than molasses in the snow, meaning most the time food doesn't come out and people leave!!! Sitting at the mobile curbside order so they can get no one through the line faster collecting money before you realize what a sham it is to order from here. Hopefully management shapes up or the place becomes a better restaurant like Burger King.