McDonald's

2.6
826 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
59 North St, Dryden, NY
13053, United States

Hours

Reviews

2.6
826 reviews
5 stars
164
4 stars
114
3 stars
115
2 stars
78
1 star
355

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 20-30 minutes, even with few cars in line.

Food Quality

Many reviews highlighted issues with food quality, including cold, burnt, or incorrect orders.

Cleanliness

The restaurant was frequently described as dirty, with trash and unclean tables, contributing to a negative dining experience.

Staffing Issues

Numerous reviews pointed to being severely understaffed, leading to poor service and long wait times.

Customer Service

Customers experienced rude and dismissive behavior from staff, with complaints about management's lack of support.
  • JW
    Justin Wade
    3 days ago
    1.0
    Ordered 20 mins ahead and still had to wait an additional 10 when i got to the counter. 30 mins for 2 mcchickens and a big mac
  • GM
    George Massery
    Nov 17, 2025
    1.0
    Awful drive through. 10 minute wait. So many items not available. Just shut it down if it's as good as it gets.
  • LL
    Lanie
    Nov 14, 2025
    1.0
    1/4 deluxe with cheese completely disassembled and we got the incorrect freeze but no one would acknowledge us waiting at the counter for help. This is the worst mcdonald’s corporate needs to shut this place down
  • PE
    Phillip Ewing
    Nov 13, 2025
    1.0
    This is without a doubt the biggest joke of a McDonald's on this planet. Ordered a Big Mac meal took 27 minutes to get it and only got it after I yelled at the people. A man who was sitting out in one of the drive-thru pull-offs ordered a chicken sandwich and stormed back in the door because it was raw! Do not go to this McDonald's at all. It is a total POS
  • LL
    Lexi
    Nov 12, 2025
    1.0
    This McDonald’s is horrible!! 😡 just went out for a quick bite to eat and ordered 1 large frie a drink, and 2 6 piece chicken nuggets. Waited over an hour for my food and had to go inside to get it! And the kitchen was a mess I don’t even know how this place is still open! Then when I got to the car they gave me a medium fry and only 5 nuggets in one of the containers and gave me the wrong sauces!! 😡 NEVER will go again!!!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's Dryden location?

McDonald's Dryden is open daily from 6:00 AM to 11:00 PM.

What are the delivery hours for McDonald's Dryden?

Delivery is available daily from 6:00 AM to 10:30 PM.