Stop & Shop

4.0
568 reviews

About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
390 Broadway, Dobbs Ferry, NY
10522, United States

Hours

Reviews

4.0
568 reviews
5 stars
253
4 stars
179
3 stars
79
2 stars
25
1 star
32

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers noted that the store is generally clean and well-maintained, although some reported unpleasant odors.

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others have been described as rude or unprofessional.

Stock Availability

Several reviews mentioned issues with stock levels, including empty shelves and expired products, indicating a need for better inventory management.

Store Layout

Customers appreciated the store layout and variety of products, but some found it overcrowded and difficult to navigate during peak times.

Checkout Experience

Long checkout lines and insufficient staff at registers were common complaints, affecting the overall shopping experience.
  • CS
    Corrine Sanginiti
    Oct 30, 2025
    5.0
    This stop & shop is very clean always stocked up . Employees are very nice & kind. Employees ask questions if you’re looking or can they help you with something.
  • RS
    Rachel Simizon
    Sep 7, 2025
    1.0
    Today I tried to buy chicken, all the packages were sealed improperly, with little holes in them. The packages were all sticky and covered in chicken juice. Even better, I didn’t realize the package was leaking at first and it got chicken juice all over my other groceries. Great experience
  • AS
    Arjun Sharma
    Aug 31, 2025
    1.0
    The lady at the counter was so rude, totally unhelpful and let making excuses to not wrap my bouquet. Usually we come to this Stop and shop, however, this experience was totally out of hand, as we kept on asking to have the lady wrap our bouquet. The second the lady saw us, she started walking away. Though most of the people at the store are nice, these lady’s aren’t. Sadly I don’t know there names, but if i visit next time i surely will.
  • RO
    Reya OnTheRoad
    Aug 14, 2025
    4.0
    Good layout, lots of food and products.
  • JK
    Jac K
    Jul 29, 2025
    1.0
    Like other reviews mentioned, smelled strongly of urine throughout the store yesterday. Quickly bought paper products and left, will not be returning until they resolve.

Frequently Asked Questions About Stop & Shop

What services does Stop & Shop offer regarding shopping methods?

Stop & Shop customers can shop in-store or online, with options for delivery or pickup.

What are the regular operating hours for Stop & Shop in Dobbs Ferry?

Stop & Shop is open Monday through Saturday from 7:00 AM to 11:00 PM, and Sunday from 7:00 AM to 10:00 PM.