Dunkin'

3.8
239 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Dobbs Ferry, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1 Southfield Ave, Dobbs Ferry, NY
10522, United States

Hours

Reviews

3.8
239 reviews
5 stars
111
4 stars
52
3 stars
37
2 stars
7
1 star
32

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times and poor service, especially during busy hours, with some feeling ignored by staff.

Staff Performance

While some reviews praised friendly and efficient staff, others highlighted a lack of professionalism and training among certain employees.

Cleanliness

The cleanliness of the location received mixed reviews, with some customers noting dirty tables and floors.

Order Accuracy

Several customers experienced issues with incorrect orders or missing items, leading to dissatisfaction.

Product Quality

While many enjoyed the coffee and donuts, there were complaints about burnt coffee and subpar food quality.
  • RV
    Raymond Velez
    Nov 15, 2025
    2.0
    It's a shame that is such a nice place, to sit down and have a cup coffee with a muffin. With family or friends a differences If only the customer service workers truly listen in making your coffee, then I try to continued believing in this Dunkin and believe me I know all the du kins from Bronx to yo kers and pleasant ville and terrytown whiteplains Elmsford. This is the only one that the coffee never comes out good is either how they processing the coffee or are not truly following the protocol instructions in cleaning the filters but all I know that several people have complain, look I've been to the one in Elmsford and is the only one of few with no updated features but I tell you all the girls and gentlemen that work there are the best coffee is always great. So again this is a beautiful store with so much potential and so far a business went south next to it, wouldn't want to see patrons not choose this dunkin because of bad reputation on coffee....
  • RC
    Ray Casamento
    Nov 6, 2025
    5.0
    Friendly staff , clean establishment fresh food
  • TD
    Tristan Du
    Nov 4, 2025
    5.0
    I love this place this worker name Kevin is the kindest man who always gets my order right and quickly he is one of the best people I know
  • MC
    Mirna Cruz
    Oct 19, 2025
    5.0
    Perfectly made
  • DS
    David Smith
    Oct 1, 2025
    3.0
    Service issues during several recent visits. At busier times staff seems more focused on completing online order for pickup rather than serving walk in customers. This may reflect a lack of training or awareness on the part of the staff regarding the prioritization of multiple order streams. I think the challenge is to manage the balance between online and in person orders, especially during busy times — that requires judgment, not following a premade business model.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Dobbs Ferry, NY?

Dunkin' in Dobbs Ferry is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.