Chipotle Mexican Grill

3.3
867 reviews
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About

Mexican Restaurant
Chipotle Dobbs Ferry is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
12 Lawrence St, Dobbs Ferry, NY
10522, United States

Hours

Reviews

3.3
867 reviews
5 stars
292
4 stars
183
3 stars
99
2 stars
77
1 star
216

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including undercooked rice, small portion sizes, and missing ingredients.

Cleanliness

The restaurant was often described as dirty, with unclean tables and unsanitary conditions noted by multiple customers.

Customer Service

Service was inconsistent, with many reviews highlighting rude staff, poor management, and a lack of accountability.

Inventory Issues

Customers frequently experienced shortages of key ingredients, particularly during peak hours, leading to dissatisfaction.

Overall Experience

Many patrons expressed disappointment with their overall experience, citing a decline in quality and service compared to previous visits.
  • LB
    Leangela Brown
    Oct 16, 2025
    4.0
    I prefer this location over the one in nepperhan, they at least give me the double protein i pay for. i shouldve taken a photo before i ate but they know how to pack ur bowl
  • DM
    dalia mejia
    Oct 16, 2025
    5.0
    There's an Asian funny server
  • MG
    Mercy Graciano
    Oct 4, 2025
    4.0
    Busy, but clean and good customer service.
  • ZH
    Zark Hopkins
    Oct 4, 2025
    1.0
    They run out of everything all the time. The rice was still raw and hard couldn’t even eat the meal. They had a small bit of chicken left, but had to go to the back line to get it, no veggies, no steak.
  • LT
    Luis Alejandro Tapia
    Sep 21, 2025
    1.0
    Went to get a kids meal for our toddler, comes with two sides. The rice was raw and would've had to wait 30min for it, so we asked the server for guac as the other side. Homegirl Hoka came from left field and denied us getting the guac for free after we explained why we had the guac. She literally told us that she's "not for the people" and told the other server on the line that she needed to charge us. Also, they served other people the raw rice. Unfortunately, she'll be the manager one day for her devout loyalty and lack of care for customers.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Dobbs Ferry serve?

Chipotle Dobbs Ferry offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients.

What are the opening hours for Chipotle Mexican Grill in Dobbs Ferry?

Chipotle Dobbs Ferry is open daily from 10:45 AM to 11:00 PM.