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Sonic Drive-In

3.1
(1928 reviews)
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Business Details

3170 Erie Boulevard East, Dewitt, NY
13214, United States
(315) 870-9441
http://www.sonicdrivein.com/locations/us/ny/dewitt/3170-erie-boulevard-east/store-6508
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Dewitt, NY. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3170 Erie Boulevard East for the ultimate SONIC experience!

Location

Sonic Drive-In
3170 Erie Boulevard East, Dewitt, NY
13214, United States

Hours

Reviews

3.1
1,928 reviews
5 stars
574
4 stars
358
3 stars
247
2 stars
158
1 star
591

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted extremely slow service, with many customers waiting over 20 minutes for their orders, often with little to no acknowledgment from staff.

Staff Attitude

Customers frequently reported rude and unhelpful staff, with several instances of employees displaying a lack of professionalism and hospitality.

Food Quality

While some customers enjoyed specific items, many expressed dissatisfaction with the food, citing cold meals, incorrect orders, and poor preparation.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including dirty floors and tables, contributing to an overall negative dining experience.
  • GH
    Ghana Harper
    Feb 17, 2026
    5.0
    Excellent 👌
  • WW
    wizrj134
    Feb 6, 2026
    4.0
    Decent food not great not terrible slow service they are still playing the cant get help because of covid game but the staff avlaible was decent
  • JZ
    Joel Zajaczkowski
    Jan 26, 2026
    1.0
    Service was a .5 at best kinda wish they’d let me put 0. Food was good so shout out to the cook. Looking at the previous reviews customer services has been an issue for a long time. Damn get ya people together sonic.
  • CT
    Carmen Torres
    Dec 23, 2025
    1.0
    Very very bad services. Three days in around I tried to get food every time they never help or take ur order it takes 1 to 2 minutes yes minutes to respond back I just take off. We try to support but. Not any more I’ll have to drive to north Syr
  • EE
    erinn elizabeth
    Dec 7, 2025
    1.0
    Terrible service!! No one answers at kiosk, employee can't hear me yelling hello inside, yet answers at the drive thru right away. 2 people working, no other guests and it takes 15 minutes for our food because one employee is sitting on their phone in the kitchen while one employee makes the food. When the food is ready, she brings it to the window without a word, hands me the bag and closes the window. If the place can't keep friendly employees, just close. We were the only customers there the entire time
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Brand Certified Facts from Sonic Drive-In

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Certified February 22, 2026Yext Knowledge Graph
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