Dunkin'

4.0
570 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Dewitt, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6681 Collamer Rd, Dewitt, NY
13057, United States

Hours

Reviews

4.0
570 reviews
5 stars
286
4 stars
133
3 stars
67
2 stars
26
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly in the drive-thru, with long wait times and orders taking too long to fulfill.

Staff Attitude

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Product Consistency

There were complaints about inconsistency in drink preparation and food quality, with some customers receiving overly sweet or poorly made items.

Lobby Accessibility

The lobby is often reported as closed, leading to frustration among customers who prefer to walk in rather than use the drive-thru.

Cleanliness

While some customers noted cleanliness, others reported issues with the store's overall hygiene and maintenance.
  • JW
    Josh/ua Webster
    Oct 22, 2025
    1.0
    No walk ins........ could've had more business but......... nope.......everyone is turning around because walk in doors are closed should have tape around door
  • JJ
    Jennifer
    Oct 9, 2025
    1.0
    Drive through staff are very rude, the coolattas do not taste the same anymore I think they need a lesson on how to make them. No flavor what so ever. Also need a lesson on being nice.
  • MC
    Maryann Cerio
    Oct 6, 2025
    1.0
    This location had their doors locked this morning and had me 30 minutes late to work waiting in a 10-car line to pick up my mobile order that I placed 40 minutes ago. The person at the window was kind and my drink was excellent, at least.
  • KP
    kristen pikarsky
    Sep 19, 2025
    1.0
    Order two nutty pumpkins with one cream they came out we tasted them. It tasted like pure sugar and cream.! Gave me some story about that they clean their creamer and everywhere else I get it, including here. It looks darker and taste more like coffee because they don’t clean the creamer.??? What???? Asked her to add more coffee when it came back and I drove away it taste like she added water. It tastedlike nothing but water and sugar.! I should have tested it first and asked for a refund. Poor customer service as well! The one that is almost gone is from the same store hours earlier…. It has coffee in it!
  • LL
    Lori Lori
    Aug 20, 2025
    3.0
    Whenever I order the loaded hashbrowns all they are is hashbrowns in a cup. I was thinking maybe just a different cook but nope everyone who cooks does the same thing. If you want the cheese on them, you need to ask for extra and then you are not getting what you would get from other Dunkin locations. This is very close to my job and convenient for me to stop at but after what I got today which was what I said hashbrowns in a cup I will take an extra minute out of my morning to find another Dunkin that adds the cheese & bacon w/out adding the extra cost...

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Dewitt, NY?

Dunkin' in Dewitt, NY is open daily from 4:00 AM to 7:00 PM.

Does Dunkin' in Dewitt, NY offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.