Dunkin'

4.0
575 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Dewitt, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6681 Collamer Rd, Dewitt, NY
13057, United States

Hours

Reviews

4.0
575 reviews
5 stars
287
4 stars
133
3 stars
68
2 stars
27
1 star
60

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some stating it took over 30 minutes to receive their orders.

Staff Attitude

Feedback indicated that staff were often rude or unprofessional, with several customers expressing frustration over poor customer service.

Product Quality

Many reviews mentioned inconsistent quality of food and drinks, with complaints about cold items, incorrect orders, and overly sweet coffee.

Lobby Access

The lobby was frequently reported as closed, forcing customers to use the drive-thru, which contributed to longer wait times and dissatisfaction.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions and a lack of available food options.
  • GH
    grace hayes
    2 days ago
    1.0
    Every single time I come to this Dunkin the wait is ridiculously long. As someone who has worked food service before I can tell you that there is absolutely no reason for the wait to be this long EVERY single time I go here other than poor management. Do NOT go to this Dunkin if you want to wait any less than 35 minutes for a drink. Extremely frustrating >:(
  • LP
    La Perez
    4 days ago
    1.0
    I was the only person at the drive thru and I ordered 3 items. One of the items was the snackin bacon. When I opened the bag and pulled out the bacon it was cold. So I imagine they had given me bacon that had been sitting for a loooooong while. Not sure why they wouldn’t have given me a fresh snckn bacon as I was the only one in line. This was my first and probably last time at this Dunkin on Collamer Rd. Just can’t imagine picking up a cold order of bacon and putting it in a paying customers bag. Then they told me to have a nice day knowing they put that cold bacon in my bag. The audacity….
  • GC
    Gato “Grandma” Cucina
    Dec 30, 2025
    2.0
    There must be a coalition with this facility and the one close by on Route 31 in Bridgeport. No need to say anything more ...
  • SW
    Stacie Wiggins
    Dec 10, 2025
    3.0
    Twice now I have ordered for pick up in store and the lobby is closed so you have no choice but to sit in a line that is wrapped out to the road for the driveway since you've already paid for your coffee.
  • JW
    Josh/ua Webster
    Oct 22, 2025
    1.0
    No walk ins........ could've had more business but......... nope.......everyone is turning around because walk in doors are closed should have tape around door

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Dewitt, NY?

Dunkin' in Dewitt, NY is open daily from 4:00 AM to 7:00 PM.

Does Dunkin' in Dewitt, NY offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.