Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, long wait times, and unprofessional behavior from staff.
Food Quality
Many reviews indicated issues with food quality, including cold items, incorrect orders, and stale ingredients.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Staff Attitude
There were mixed reviews about staff friendliness, with some praising helpful employees while others reported rude interactions.
Pricing Concerns
Multiple customers expressed that prices were too high for the quality of food received.
SS
Summer Solara
Nov 5, 2025
1.0
Ordered on the McDonald's app I ordered a vanilla milkshake and got a have chocolate and vanilla milkshake I ordered one apple pie and one pumpkin pie 2 cheeseburger with extra pickles and a Dr pepper
PM
Paula Michalak
Oct 26, 2025
3.0
This a clean McDonald's. Typical of it's franchise, it carries all the regular, much loved menu items. The staff are kind and the location is very accessible. There is a picnic bench in the derby park that share the corner of the road.
AS
Ali Starz
Oct 24, 2025
1.0
Spent 40 minutes waiting for my food. As I was leaving some girls were still waiting about the same time for just a damn smoothie. I understand these are young kids but whoever is scheduling them needs to stop scheduling all those boys together, not only is it unorganized, they were gossiping more than working
VH
Valen Harsey
Oct 21, 2025
1.0
Ordered two bacon egg and cheese mcgriddles on Uber eats, instead of them canceling my order they made me pay for it and sent me just the drink I had ordered
AW
Amanda Wisniewski
Oct 6, 2025
1.0
spoke to a manager with gray hair and she was very nasty i would love to know her name
What are the regular operating hours of this McDonald's location?
This McDonald's is open daily from 6:00 AM to 11:00 PM.
During what hours is the drive-thru service available?
The drive-thru is open every day from 6:00 AM to 11:00 PM, providing extended convenience.
What are the delivery hours for this McDonald's?
Delivery service is available daily from 5:30 AM to 10:30 PM at this location.
Which payment methods are accepted here?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a drive-thru available at this McDonald's?
Yes, this location features a drive-thru that operates daily from 6:00 AM to 11:00 PM.
Can I order McDonald's food for delivery or curbside pickup?
Yes, you can order for delivery and curbside pickup through the McDonald's App or online ordering website.
Where is this McDonald's located?
This McDonald's is located at 6890 Erie Rd, Derby, NY 14047, United States.
What notable places are near this McDonald's that I could visit?
Nearby you can find Cala's Kitchen and Catering, Flower Derby florist, and Dollar General discount store, ideal for dining, flowers, and shopping before or after your visit.
Are there options for automotive services near this McDonald's?
Yes, nearby automotive services include We Care Auto for repairs and AutoZone for automotive parts and accessories.
What fitness or wellness places can I find close to this McDonald's?
Close by are Curves gym for fitness and Exotic Tan | Derby NY for tanning and beauty services.