Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, unhelpful staff, and incorrect orders.
Food Quality
Many reviews mentioned cold, stale, or poorly prepared food, with specific complaints about burgers and fries.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Staff Attitude
There were mixed reviews about staff friendliness, with some praising helpful employees while others reported rude or unprofessional behavior.
SB
Shannon Bacon
Jan 4, 2026
5.0
Hardworking crew.
VG
victor gruchy
Dec 26, 2025
2.0
For the most part it's ok. Food it fine but I swear them nuggets be tasting off every time I go. I might be the only person who noticed that too.
RH
Rami Hantoush
Dec 23, 2025
1.0
We ordered on the kiosk and we were waiting for our food more than 15 min to realize that the order was ready and got very cold although our order was to bring to the table and we have put the table number in the order.
Of we knew that they will not serve then will wait for our order.
No napkin, no catchup in the tray .
SS
Summer Solara
Nov 5, 2025
1.0
Ordered on the McDonald's app I ordered a vanilla milkshake and got a have chocolate and vanilla milkshake I ordered one apple pie and one pumpkin pie 2 cheeseburger with extra pickles and a Dr pepper
PM
Paula Michalak
Oct 26, 2025
3.0
This a clean McDonald's. Typical of it's franchise, it carries all the regular, much loved menu items. The staff are kind and the location is very accessible. There is a picnic bench in the derby park that share the corner of the road.
What are the regular operating hours of this McDonald's location?
This McDonald's is open daily from 6:00 AM to 11:00 PM.
During what hours is the drive-thru service available?
The drive-thru is open every day from 6:00 AM to 11:00 PM, providing extended convenience.
What are the delivery hours for this McDonald's?
Delivery service is available daily from 5:30 AM to 10:30 PM at this location.
Which payment methods are accepted here?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a drive-thru available at this McDonald's?
Yes, this location features a drive-thru that operates daily from 6:00 AM to 11:00 PM.
Can I order McDonald's food for delivery or curbside pickup?
Yes, you can order for delivery and curbside pickup through the McDonald's App or online ordering website.
Where is this McDonald's located?
This McDonald's is located at 6890 Erie Rd, Derby, NY 14047, United States.
What notable places are near this McDonald's that I could visit?
Nearby you can find Cala's Kitchen and Catering, Flower Derby florist, and Dollar General discount store, ideal for dining, flowers, and shopping before or after your visit.
Are there options for automotive services near this McDonald's?
Yes, nearby automotive services include We Care Auto for repairs and AutoZone for automotive parts and accessories.
What fitness or wellness places can I find close to this McDonald's?
Close by are Curves gym for fitness and Exotic Tan | Derby NY for tanning and beauty services.