Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Ill give this wendys 3 stars . They make the food right . Time of ordering and getting food is just like anywhere else 9 to 12 minutes in the drive thru
AA
Amy
Mar 17, 2026
1.0
Received incorrect items.
BG
Bonnie g
Mar 15, 2026
1.0
I had a really frustrating experience at Wendy’s it was only 10pm theyre open until 12am. I pulled into the drive-thru and started placing my order when the employee suddenly stopped me mid-sentence and said they were only taking mobile orders and DoorDash. There was no sign or warning before getting in line.
I told them I was already stuck in the drive-thru line and asked what I was supposed to do. They said they would talk to their manager and get back to me. After that… nothing. They never came back on the speaker and I was just left sitting there waiting with cars behind me.
What made it even more confusing was that I could see employees inside sweeping the floors, smoking, changing garbages, and standing around talking. If they’re supposedly too busy to take orders, then why isn’t anyone actually working the register or helping customers?
I ended up leaving and going to KFC instead and had a great experience there. The difference in service was night and day. Wendy’s seriously needs to get their customer service and communication together.
DC
David Collins
Mar 1, 2026
1.0
Yo, you should change your listed hours if your employees are gonna turn me away from the drive-thru at quarter to 10pm. I get that it's a Sunday night, but wow!
I was told, "we're only accepting mobile orders and door dash right now".
It's okay tho, I got some KFC instead. Their dining room was still open!
What are the regular hours of operation for the Wendy's at 4961 Transit Road, Depew, NY?
This Wendy's location is open daily from 6:30 AM to 12:00 AM (midnight).
Does this Wendy's location have a drive-thru service?
Yes, the Wendy's at 4961 Transit Road offers drive-thru service during their regular business hours, 6:30 AM to 12:00 AM every day.
Can I order Wendy's food online or via a mobile app?
Yes, you can order Wendy's food online through their website or mobile app, including convenient options like delivery and curbside pickup where available.
Does this Wendy's location serve breakfast menus?
Yes, this Wendy's in Depew, NY serves breakfast, which includes combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment methods are accepted at the Wendy's on Transit Road?
This location accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Is there a customer service contact for feedback or questions regarding this Wendy's?
Yes, you can reach the local Wendy's location directly at (716) 206-0003. Additionally, Wendy's Customer Care team can be contacted via live chat on their Contact page or by calling 888-624-8140.
Where can I find Wendy's nutritional and allergen information for this location?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and in-restaurant nutrition posters. Crew members can assist in locating this information.
What options do I have to find Wendy's deals or coupons?
You can find Wendy's deals and coupons through their mobile app and official website, which feature regular promotions and rewards.
What nearby places can help me find Wendy's at 4961 Transit Road?
Nearby places such as the APlus at Sunoco gas station and Walmart Supercenter can be useful landmarks when locating Wendy's at 4961 Transit Road in Depew, NY.
Are there other dining options near the Wendy's on Transit Road?
Yes, nearby dining options include Applebee's Grill + Bar, Chick-fil-A, and Taco Bell, offering a variety of American, chicken, and Mexican cuisine respectively for customers exploring food choices around Wendy's.
What nearby services might be convenient for customers visiting Wendy's?
Customers can access nearby services such as banking at Citizens or Evans Bank, pharmacy needs at Rite Aid, and money transfer via Western Union, enhancing convenience around Wendy's location.
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