Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
774 reviews
5 stars
331
4 stars
215
3 stars
97
2 stars
41
1 star
90
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rude or inattentive service.
Food Quality
Food quality is inconsistent; some customers enjoy fresh and hot meals, while others receive cold or poorly prepared items.
Order Accuracy
Order accuracy is a frequent issue, with multiple reports of missing items or incorrect orders.
Cleanliness
Cleanliness is a concern, with reports of dirty tables and unsanitary conditions in the restaurant.
Wait Times
Customers frequently mention long wait times, both in the drive-thru and at the counter, impacting overall satisfaction.
- AFAnthony FracassoOct 22, 20255.0The counter staff was super nice. Food was fresh.
- DVDavid VolpeOct 17, 20254.0Food was great but they legit gave me a bag with 2/4 items I ordered. Had to ofc ask where the other half of my order was lol
- BUBarb UngerOct 4, 20255.0What can I say?It's a fast food place, but the food is great.
- RSRob skiSep 25, 20251.0I ordered the jbc special witch included 2 Junior bacon cheeseburgers a fry and drink . The burgers were really cold and very dry. With prices high a lot of places i would hope the quality would be there to. It's crazy. It must take shortcuts or not care.
- OOOgNibiruSep 19, 20255.0Drive through was fast, no wait, and order wad actually perfect! Lol great job to the employees!
Frequently Asked Questions About Wendy's
Is 521 Lancaster Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Depew, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Depew, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (716) 206-0003.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 521 Lancaster Wendy’s serve breakfast?
Yes, this Wendy’s location in Depew, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the regular hours of operation for the Wendy's at 4961 Transit Road, Depew, NY?
This Wendy's location is open daily from 6:30 AM to 12:00 AM (midnight).
Does this Wendy's location have a drive-thru service?
Yes, the Wendy's at 4961 Transit Road offers drive-thru service during their regular business hours, 6:30 AM to 12:00 AM every day.
Can I order Wendy's food online or via a mobile app?
Yes, you can order Wendy's food online through their website or mobile app, including convenient options like delivery and curbside pickup where available.
Does this Wendy's location serve breakfast menus?
Yes, this Wendy's in Depew, NY serves breakfast, which includes combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment methods are accepted at the Wendy's on Transit Road?
This location accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Is there a customer service contact for feedback or questions regarding this Wendy's?
Yes, you can reach the local Wendy's location directly at (716) 206-0003. Additionally, Wendy's Customer Care team can be contacted via live chat on their Contact page or by calling 888-624-8140.
Where can I find Wendy's nutritional and allergen information for this location?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and in-restaurant nutrition posters. Crew members can assist in locating this information.
What options do I have to find Wendy's deals or coupons?
You can find Wendy's deals and coupons through their mobile app and official website, which feature regular promotions and rewards.
What nearby places can help me find Wendy's at 4961 Transit Road?
Nearby places such as the APlus at Sunoco gas station and Walmart Supercenter can be useful landmarks when locating Wendy's at 4961 Transit Road in Depew, NY.
Are there other dining options near the Wendy's on Transit Road?
Yes, nearby dining options include Applebee's Grill + Bar, Chick-fil-A, and Taco Bell, offering a variety of American, chicken, and Mexican cuisine respectively for customers exploring food choices around Wendy's.
What nearby services might be convenient for customers visiting Wendy's?
Customers can access nearby services such as banking at Citizens or Evans Bank, pharmacy needs at Rite Aid, and money transfer via Western Union, enhancing convenience around Wendy's location.