Wendy's

Reviews

• HH

  Hope’s Healthy Help

  Dec 30, 2025
  4.0
  I love Wendy’s but this location did mess up my order more than once. But that’s ok I guess there food was okay once I got my real order.
• NW

  nathan wiltsie

  Dec 15, 2025
  1.0
  Great spot for a wendys but everytime I order here they screw up the entire order. I returned a sandwich because I asked for no american and they handed a new one to me with cheese on it. every single time. Train the staff please! or give me refunds easier since they always screw everything up
• MH

  Markus Hemmers

  Dec 14, 2025
  4.0
  Halt ein Burgerestaurant. Essen war okay aber auch nicht mehr.
• MW

  Michelle Wojtkowiak

  Nov 22, 2025
  2.0
  The Wendy’s on Transit Rd in Depew has gone so down hill. The last 3 times I was there they screwed up my order (in the drive through). The first time I was missing the burger I ordered and never received any sauce for my nuggets. The second time I never got my nuggets in the bag but got sauces…. 6 of them and they weren’t even the honey mustard I asked for and I should have only gotten 2. And now today I ordered the Dave’s single with cheese combo meal with Mayo and ketchup only and received it with onions, lettuce and pickle on it. I also ordered it with baconator fries and received it with regular fries. I could see them making a mistake here and there but really?!? The last 3 consecutive times I’ve been there. After the second screw up I called the store and I believe the managers name was Larry and he told me I could come back that day or the next to get the nuggets but I got busy and never went back. He was very nice and apologized but it’s just such an inconvenience. I think I’m just going to give up on this location.
• FM

  Fitz Magic

  Nov 22, 2025
  1.0
  This was probably one of the worst experiences I have ever had, and I will not be going back to the store and I encourage everyone to stop eating Wendy’s. Especially this location as once before a few years back there was some attitude issues and now it seems like it’s coming back. Went to the drive-through to make an order ordered two value meals, hot spicy chicken with bottled waters. The girl was very short on the speaker when I pulled up I said as she did not offer me any size options for the value meal I said does this come in other sizes like other ones just curious and she says what size do you want? I said Which one do you have me on, and she said again what size do you want? While staring at me almost like she’s interrogating me I said well how much is this one? What size do you want. I said never mind just leave it as it is. She handed me my waters as I was putting my card back in my wallet and she started shaking her head the other people , they were laughing. So when I went to make a complaint on their website. I have no receipt so I don’t even know how to prove anything. So I threw the food out because I didn’t trust it. It was like 26 bucks it was location.Wendy's 521 Lancaster in Depew, NY

Frequently Asked Questions About Wendy's