Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 4900 Transit Road in Depew is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.5
763 reviews
5 stars
510
4 stars
167
3 stars
44
2 stars
18
1 star
24
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the burgers and fries for being fresh, delicious, and made to order, although there were some complaints about inconsistency in preparation.
Service Issues
Several reviews highlighted poor service experiences, including long wait times, incorrect orders, and unprofessional behavior from staff.
Cleanliness
There were mixed reviews regarding cleanliness, with some customers noting dirty tables and overflowing trash bins, while others appreciated the overall cleanliness of the location.
Value for Money
Many customers felt the prices were high but justified by the quality of food, while others expressed concerns about portion sizes and value.
Staff Attitude
While some customers reported friendly and attentive service, others experienced rude or indifferent behavior from staff.
- DSDayna Szmolke5 days ago5.0I love going here. You get a lot of food for the price. Anytime I get a burger and fries of any size, I don't feel hungry for the rest of the evening. Very filling and delicious, with the melding of all the flavors of the toppings on the burger. And the fries are great. I don't understand why people complain. This isn't fast food, it's real food, fast. But there's gonna be a little wait. Which is fine.
- JBJames k (Unboxing Bastard)Nov 2, 20251.0The store in Depew always seems to be poorly ran. I called in this evening for a pick up order and the person who picked up the phone said it was the Niagara Falls store. Needless top say I'm starving and didn't wanna deal with jokes.Ive gotten dry rolls, fries that had 10 times the normal amount of salt. I don't complain because I don't want to get spit in my food. The one time I did complain there was a lady manager that gave me a bad attitude.I enjoy the food but its pricey and never the same at this location. Whats the deal? I drove by the store the wasn't a car in the lot. Maybe they didn't want another customer for the night? Im not sure why 5 guys responds it says owner? Isnt this a franchise? This location has turned into a joke. The foods not cheap and the service is the worst. The place has turned into a circus. -Hungry
- JPjoe pinnavaiaSep 24, 20254.0Five guys is always a good choice. This location was solid. Although the dude taking our order seemed pretty intense. I sensed a WWE vibe but that's okay. Serve me burgers with a side of huge muscles. I'm ready for it.
- SKShannon KirkerSep 12, 20251.0Cold burger and not as ordered 😡
- DDDonald DaytonSep 2, 20252.0Stopped in for a medium and large fry to go with dinner on September 1st. Not so friendly service. The guy yelled across the floor you hear to pick up when I replied no. He rolled his eyes and seems I was a bothered just walking in the restaurant. Yeah I know it was a holiday. Thata why I have a 3% tip only. But your also open . Other then that the fries matched well with our chicken dinner and home made Swiss chalet sauce.next time if yhere be another one be kind I was
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 4900 Transit Road accept reservations?
No, this Five Guys location at 4900 Transit Road does not accept reservations.
What are the operating hours for Five Guys in Depew?
Five Guys Depew is open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery and what are the delivery hours?
Yes, Five Guys offers delivery every day from 11:00 AM to 9:30 PM. You can order online at their delivery page.
Can I customize my burger or milkshake at Five Guys in Depew?
Yes, with over 250,000 burger combinations and more than 1,000 milkshake varieties, you can customize your order to your liking.
What payment methods are accepted at Five Guys Depew?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is the Five Guys Depew location family friendly and accessible?
Yes, the location welcomes children, has high chairs, and features wheelchair accessible entrances, seating, parking, and restrooms.
Are there other food options near Five Guys at 4900 Transit Road?
Yes, nearby you can find Kumo Japanese Cuisine for sushi and Asian dishes, Tropical Smoothie Cafe for smoothies and casual eats, and Louies on Transit for American-style food.
What nearby services can I visit along with Five Guys?
You can visit Great Clips for haircuts and styling, Mie Nails & Spa or TP Nails for nail care, and Orangetheory Fitness if you're interested in a workout session before or after your meal.
Are there shopping or entertainment spots near Five Guys Depew?
Yes, nearby shopping and entertainment include GameStop for video games, RadioShack and AT&T for electronics and mobile accessories, and Panera Bread offering coffee and bakery items.
How can I learn more or place an order for Five Guys Depew?
You can visit their website at https://restaurants.fiveguys.com/4900-transit-road or order online at https://order.fiveguys.com/location/five-guys-depew/menu. They also have mobile apps available for iOS and Android.