Business Details
About
Ice Cream ShopBurger JointDessert ShopSandwich Restaurant
Family-owned and serving Western New York for over 75 years, offering classics like All Natural Roast Beef on Weck, Signature Frozen Custard, Handmade Hard Ice Cream, Kids Meals, Party Food Catering, a "Weck on Wheels" Food Truck, and much more!
The Anderson’s family along with the management and team invite you to stop by and taste the tradition!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.5
871 reviews
5 stars
587
4 stars
183
3 stars
50
2 stars
21
1 star
30
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality, with some praising the roast beef and custard, while others found sandwiches lacking in meat and overall quality disappointing.
Service Speed
Customers frequently reported slow service, particularly in the drive-thru and during busy times, leading to frustration.
Pricing
Many customers felt the prices were high for the portion sizes and quality, with several mentioning they would not return due to perceived overpricing.
Customer Service
Service quality varied, with some staff being friendly and helpful, while others were described as rude or inattentive.
Ice Cream
The ice cream received consistent praise for its taste and variety, with many customers expressing love for the frozen custard.
- ABAidan Bain4 days ago5.0Anderson's is a must stop if you're going out to dinner. My rule is if you're going to Ted's Hot Dogs which is across the street, you must stop at Anderson's for ice cream. The variety of ice cream and soda floats are unbeatable. For those who are not from Western New York, Anderson's is a local staple that you have to stop at. The prices are reasonable and the experience is one to remember
- SBSharon BauerDec 31, 20255.0Took my granddaughter for a flu shot and told her if she was brave a treat would follow. She picked Anderson for ice cream. We ordered and when I went to pay the girl said whenever it snows ice cream is half price. I thanked her and felt great that I saved money for a great ice cream treat. Thanks Andersons will have to remember when it snows to go for half price ice cream.
- CKconnor krumpekDec 30, 20255.0I stopped into today at around 4pm and Logan was very helpful to me and my family. It is nice to know that our future is in good hands
- KCKatie CaseyDec 27, 20251.0The food is so overpriced. You pay $10.49 for 3 oz of meat.. and no fries. I can go to a local restaurant for 6oz of meat, and fries for $16 that is of higher quality. I know prices have gone up but this is ridiculous. They have a bunch of kids making your order. I do not recommend.
- CSCourtney SorrentoDec 7, 20253.0$10 for a sundae. Note to self: just go to the supermarket. 😐
Frequently Asked Questions About Anderson's Frozen Custard
What are Anderson's Frozen Custard's daily operating hours?
Anderson's Frozen Custard is open every day from 11:00 AM to 10:30 PM.
Does Anderson's Frozen Custard offer delivery services?
Yes, delivery is available daily from 11:00 AM to 10:00 PM, including same-day and no-contact delivery options.
Can I dine in at Anderson's Frozen Custard? What are the hours?
Yes, dine-in is available daily from 11:00 AM to 10:00 PM.
Is drive-through service available at Anderson's Frozen Custard?
Yes, the drive-through is open daily from 11:00 AM to 10:30 PM.
What payment options does Anderson's Frozen Custard accept?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, Mastercard, Samsung Pay, and Visa.
Does Anderson's Frozen Custard offer online ordering?
Yes, you can order online at https://andersonscustard.com/order-online/.
Is Anderson's Frozen Custard family-friendly and wheelchair accessible?
Yes, they welcome families and children, and provide wheelchair accessible entrance, parking, seating, and restrooms.
What is the address of Anderson's Frozen Custard?
The address is 4855 Transit Road, Depew, NY 14043, United States.
Are there any nearby places to Anderson's Frozen Custard where customers can grab a coffee?
Yes, Tim Hortons, a coffee shop and cafe, is located nearby for customers looking to enjoy coffee before or after their visit.
Can I access cash easily near Anderson's Frozen Custard?
Yes, there is a KeyBank ATM located nearby for convenient cash access.
Are there any notable automotive services close to Anderson's Frozen Custard?
Yes, several automotive services are nearby, including Monro Auto Service and Tire Centers, Castrol Premium Lube Express, and Take 5 Oil Change, useful for vehicle maintenance during your visit.