Business Details
About
Ice Cream ShopBurger JointDessert ShopSandwich Restaurant
Family-owned and serving Western New York for over 75 years, offering classics like All Natural Roast Beef on Weck, Signature Frozen Custard, Handmade Hard Ice Cream, Kids Meals, Party Food Catering, a "Weck on Wheels" Food Truck, and much more!
The Anderson’s family along with the management and team invite you to stop by and taste the tradition!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.5
866 reviews
5 stars
584
4 stars
183
3 stars
49
2 stars
21
1 star
29
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the roast beef and ice cream, but some reported inconsistencies in food quality and portion sizes.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru and during busy times.
Customer Service
Mixed feedback on staff friendliness; some customers experienced rude service while others noted helpful and friendly staff.
Pricing
Several customers felt that prices were high relative to portion sizes and quality, leading to dissatisfaction.
Cleanliness
Some customers reported unsanitary conditions in the restaurant, affecting their overall experience.
- VGViv G3 days ago2.0Now we are making frozen custard that don’t melt anymore? They taste different than when the owner is still alive. Won’t be going back
- MKMaryann KnightonNov 16, 20251.011/16/25 I purchased 2 beef sandwiches at approximately $15 each that didn't have enough meat on them to qualify as a $8 sandwich. We have always liked Anderson beef but at their current prices and quality we will no longer be patronizing their establishment.
- SRSuneel RamNov 2, 20255.0I got a cheeseburger and a custard twist and it was delicious! Gina was really helpful and provided great customer service!
- BSBill SonginSep 28, 20255.0Great ice cream and good roast beef sandwiches!
- MCMadison CiccottiSep 11, 20252.0Literally the worst drive-thru. Ive literally been sitting here for 20 mins waiting for a chicken finger basket while the kids that run the place socialize.
Frequently Asked Questions About Anderson's Frozen Custard
What are Anderson's Frozen Custard's daily operating hours?
Anderson's Frozen Custard is open every day from 11:00 AM to 10:30 PM.
Does Anderson's Frozen Custard offer delivery services?
Yes, delivery is available daily from 11:00 AM to 10:00 PM, including same-day and no-contact delivery options.
Can I dine in at Anderson's Frozen Custard? What are the hours?
Yes, dine-in is available daily from 11:00 AM to 10:00 PM.
Is drive-through service available at Anderson's Frozen Custard?
Yes, the drive-through is open daily from 11:00 AM to 10:30 PM.
What payment options does Anderson's Frozen Custard accept?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, Mastercard, Samsung Pay, and Visa.
Does Anderson's Frozen Custard offer online ordering?
Yes, you can order online at https://andersonscustard.com/order-online/.
Is Anderson's Frozen Custard family-friendly and wheelchair accessible?
Yes, they welcome families and children, and provide wheelchair accessible entrance, parking, seating, and restrooms.
What is the address of Anderson's Frozen Custard?
The address is 4855 Transit Road, Depew, NY 14043, United States.
Are there any nearby places to Anderson's Frozen Custard where customers can grab a coffee?
Yes, Tim Hortons, a coffee shop and cafe, is located nearby for customers looking to enjoy coffee before or after their visit.
Can I access cash easily near Anderson's Frozen Custard?
Yes, there is a KeyBank ATM located nearby for convenient cash access.
Are there any notable automotive services close to Anderson's Frozen Custard?
Yes, several automotive services are nearby, including Monro Auto Service and Tire Centers, Castrol Premium Lube Express, and Take 5 Oil Change, useful for vehicle maintenance during your visit.