Chipotle Mexican Grill

3.0
200 reviews
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About

Mexican Restaurant
Chipotle Deer Park is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1831 Deer Park Ave, Deer Park, NY
11729, United States

Hours

Reviews

3.0
200 reviews
5 stars
73
4 stars
20
3 stars
11
2 stars
21
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and dismissive behavior from staff, particularly a manager with blue hair, leading to a negative customer experience.

Food Quality

Many customers reported issues with food quality, including undercooked rice, stale chips, and incorrect orders, contributing to dissatisfaction.

Portion Sizes

Several reviews mentioned skimpy portion sizes, with customers feeling they did not receive adequate amounts for what they paid.

Cleanliness

Multiple customers noted unsanitary conditions in the restaurant, including dirty counters and food preparation areas.

Service Speed

Customers frequently complained about slow service, with long wait times and staff appearing unmotivated or inattentive.
  • GL
    Greer Lori
    Nov 6, 2025
    5.0
    ive been to hundreds of Chipotles over the past 15 years, and I can confidently say this one blows them all out of the water. Every single time I come here, the food is perfectly made, they never skimp!, and the staff is genuinely friendly and efficient. You can tell they take pride in what they do. the line moves fast, everything’s fresh, and they somehow make it taste even better than any other location. As long as this team stays as consistent as they are now, I’ll never give my business to another Chipotle. This is hands-down the best Chipotle that’s ever served me!
  • HC
    Hunter Carbonara
    Oct 16, 2025
    1.0
    Workers are skimpy with their portions and rude.
  • SS
    Susan Smith
    Oct 15, 2025
    1.0
    we just left this chipotle location and we are the least to say DISGUSTED by the behavior of the girl with the blue hair. Apparently she’s a manager according to the other reviews about her. Her attitude is so beyond unbelievable, being sarcastic and rolling her eyes like we’re below her or something. If yall don’t know how to treat customers or yall not having a good day then stay home. It’s not our fault you’re mad, like are we serious? The only reason we didn’t say anything was because there was no reason for additional conflict. Safe to say we will never come to this location again. Besides to say that every other time we went there it’s always something. Like that other time we went, they had us wait 10 minutes (with NO ONE in front of us) because they were changing shifts and they just done looked at us stand there, they went in the back put the music loud, started laughing and singing etc. and then they cane out to help us with attitude cause we broke they’re little party. DISGUSTING DISGUSTING behavior by a bunch of KIDS.
  • SC
    steven carrasco
    Oct 14, 2025
    1.0
    Ordered here at 8 in person ( they close at 11) half of the stuff wasn’t available no idea why a pre close would start 3 hours prior to such an extent but okay. Ordered a week later on uber at around 3pm they gave me two bowls both without steak just rice beans and slathered with sour cream what happen to all the stuff I added? Especially the steak???? No idea why they thought it was a good idea to send the order out that way. Do yourself a favor go anywhere else as they clearly do not care at this location
  • DT
    Dominic Torre
    Sep 30, 2025
    2.0
    I’ve been coming to this chipotle for a while now and I’ve had enough at this point. Every time I go there they are soo slow. But today was the final straw. I got there around 7:50 and there was 3 people in front of me (no big deal) then my coworker went and she wanted steak. The gentleman (who was sagging his pants to the point of almost seeing his whole underwear) came back with 4 pieces of steak. What a joke. Then I was up, everything was fine until I was about to check out. The lady that was helping me said give me 5 min and then I can check you out. 5 MINUTES…if I told a customer they have to wait 5 MINUTES at my job I would be fired. That is not how you treat people. Almost 5 minutes passes and she finally rung us out. Meanwhile I couldn’t hear the person in front of me cause they were playing some rap music soo loudly. Overall a poor experience. Hopefully they were just having a bad day cause this is how you should not be treating customers.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Deer Park offer?

Chipotle Deer Park offers customizable Mexican fast-casual menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours for Chipotle Mexican Grill in Deer Park?

Chipotle Deer Park is open every day from 10:45 AM to 11:00 PM.