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McDonald's

3.6
(1553 reviews)

Business Details

53 Maple St, Dansville, NY
14437, United States
(585) 335-8880
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
53 Maple St, Dansville, NY
14437, United States

Hours

Reviews

3.6
1,553 reviews
5 stars
552
4 stars
354
3 stars
299
2 stars
135
1 star
213

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and incorrect orders, leading to frustration.

Staff Attitude

Feedback highlighted a mix of friendly and unprofessional staff behavior, with some employees displaying a lack of respect towards customers.

Cleanliness

Many reviews pointed out unsanitary conditions in the dining area and bathrooms, contributing to a negative dining experience.

Food Quality

While some customers enjoyed the food, many noted issues with cold or poorly prepared items, and inconsistent quality.
  • EG
    Ezra Geist
    Feb 13, 2026
    4.0
    Food is typical fast food. The staff there appear to be not happy with their work environment. The dining area was in quite disarray.
  • HR
    Heather Robin
    Jan 10, 2026
    5.0
    Always short staffed, always friendly, always working hard 💪
  • KK
    Kaiden Krause
    Jan 7, 2026
    1.0
    Horrible all around, don’t stop here
  • AR
    Atiq Rahman
    Dec 28, 2025
    1.0
    Very poorly managed McDonald's. We were traveling to NJ and stopped by to grab a quick snack but waited 10 minutes on the counter to order but there was no one there to take our order. Everyone was busy preparing orders for the drive thru customers. I asked a couple of ladies if someone will take our order and both of them said she will be there in 2 minutes but no one came. After waiting 10 minutes, we left without any food. The drive through line was also very long. I hope they will improve their service.
  • DM
    Dali Money
    Dec 15, 2025
    1.0
    I've never liked this McDonald's. It's trashy. It's always gross, orders are always wrong, and the food is subpar compared to other locations. To add on to the fact, they actively shooed off that poor team. They at least had the nerve to call ahead and let staff have time to prepare. Instead, they turned them away. Absolutely rude.

Frequently Asked Questions About McDonald's

What are the regular in-store hours for McDonald's at 53 Maple St, Dansville?

McDonald's is open Monday through Saturday from 5:00 AM to 11:00 PM, and on Sunday from 6:00 AM to 11:00 PM.

What are the drive-through hours for this McDonald's location?

The drive-through is open Monday through Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight, and Sunday from 6:00 AM to midnight.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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