McDonald's

3.6
1553 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
53 Maple St, Dansville, NY
14437, United States

Hours

Reviews

3.6
1,553 reviews
5 stars
552
4 stars
353
3 stars
299
2 stars
135
1 star
214

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor service from staff, leading to frustration and dissatisfaction.

Cleanliness

Many reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms, contributing to a negative dining experience.

Food Quality

Customers experienced inconsistent food quality, with reports of cold or poorly prepared items, although some noted hot and fresh food on occasion.

Staff Behavior

Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of attention to customer needs.
  • HR
    Heather Robin
    2 days ago
    5.0
    Always short staffed, always friendly, always working hard 💪
  • KK
    Kaiden Krause
    5 days ago
    1.0
    Horrible all around, don’t stop here
  • AR
    Atiq Rahman
    Dec 28, 2025
    1.0
    Very poorly managed McDonald's. We were traveling to NJ and stopped by to grab a quick snack but waited 10 minutes on the counter to order but there was no one there to take our order. Everyone was busy preparing orders for the drive thru customers. I asked a couple of ladies if someone will take our order and both of them said she will be there in 2 minutes but no one came. After waiting 10 minutes, we left without any food. The drive through line was also very long. I hope they will improve their service.
  • DM
    Dali Money
    Dec 15, 2025
    1.0
    I've never liked this McDonald's. It's trashy. It's always gross, orders are always wrong, and the food is subpar compared to other locations. To add on to the fact, they actively shooed off that poor team. They at least had the nerve to call ahead and let staff have time to prepare. Instead, they turned them away. Absolutely rude.
  • NN
    Necro
    Dec 12, 2025
    1.0
    You guys really turn away a whole basketball team??? Do you Understand how much you just lost for your corporation hahahaha 20 meals, it's like one of your nightly paychecks.

Frequently Asked Questions About McDonald's

What are the regular in-store hours for McDonald's at 53 Maple St, Dansville?

McDonald's is open Monday through Saturday from 5:00 AM to 11:00 PM, and on Sunday from 6:00 AM to 11:00 PM.

What are the drive-through hours for this McDonald's location?

The drive-through is open Monday through Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight, and Sunday from 6:00 AM to midnight.