McDonald's

3.6
1538 reviews
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Business Details

53 Maple St, Dansville, NY
14437, United States
(585) 335-8880
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
53 Maple St, Dansville, NY
14437, United States

Hours

Reviews

3.6
1,538 reviews
5 stars
548
4 stars
349
3 stars
299
2 stars
133
1 star
209

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times for their orders, with some waiting over 30 minutes.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and bathrooms.

Staff Behavior

Feedback indicated a mix of friendly and unprofessional staff interactions, with some employees displaying poor attitudes.

Food Quality

While some customers enjoyed their meals, many reported cold or poorly prepared food, affecting overall satisfaction.
  • PP
    pyro323
    3 days ago
    3.0
    Their service was ok I had a small order but their bathrooms have a lock on them you have to ask an employee to unlock the bathroom. Their milkshakes were "out of stock".
  • DD
    Denzel Daley
    Nov 2, 2025
    5.0
    Great staff and fast service.
  • MB
    Marc Bellini
    Oct 27, 2025
    5.0
    Great service at this location
  • AB
    Alex Bennett
    Oct 18, 2025
    5.0
    This was definitely an above average McDonalds experience. The food was ready pretty quickly even with a full drive thru, and the food was HOT. I nearly burnt my tongue on the apple pie, soooo much better than getting cold food. Would definitely recommend this one!
  • AC
    Amber Cassidy
    Sep 26, 2025
    1.0
    I go through drive-thru Tell him no egg no breakfast sauce clarified it with the girl cuz this isn't the first time they can't seem to make an order right Go to the window check my stuff they hand me a bagel with egg with the sauce I go in I stand there for 5 minutes being completely ignored because they obviously knew that I was mad and they didn't want to deal with a wrong order after 5 minutes I had to go into work so I said can someone remake my order since you can't manage to do it right I tell him what it was what was wrong and then they hand me my order I get to my car lesson learned you should have checked it then and half of it's burnt if I go to work expected to do my job I expect other people to go to work to do their job correctly I don't know who in the right mind thought it was acceptable to ever hand a human a bagel like that
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Frequently Asked Questions About McDonald's

What are the regular in-store hours for McDonald's at 53 Maple St, Dansville?

McDonald's is open Monday through Saturday from 5:00 AM to 11:00 PM, and on Sunday from 6:00 AM to 11:00 PM.

What are the drive-through hours for this McDonald's location?

The drive-through is open Monday through Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight, and Sunday from 6:00 AM to midnight.