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Dunkin' Zero
Brand Certified

Dunkin'

3.8
(995 reviews)

Business Details

9475 Airport Plaza, Dansville, NY
14437, United States
(585) 335-6850
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Dansville, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9475 Airport Plaza, Dansville, NY
14437, United States

Hours

Reviews

3.8
995 reviews
5 stars
426
4 stars
240
3 stars
128
2 stars
70
1 star
131

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times and poor service, with multiple instances of orders being incorrect or staff being rude.

Food Quality

Several reviews mentioned cold or poorly prepared food, including burnt bagels and stale items.

Staff Performance

While some staff members received praise for their friendliness and efficiency, others were criticized for lack of training and professionalism.

Cleanliness

There were complaints about the cleanliness of the store, including dirty tables and unsanitary conditions.

Coffee Quality

Numerous customers expressed dissatisfaction with the coffee, describing it as burnt or poorly made.
  • AA
    AMYM215
    6 days ago
    5.0
    Just wanted to say that I am impressed with the changes at Dunkin. Staff is so pleasant . Much more organized than in past years. Clean and orders are filled much quicker. Even at their busy hours , the staff is friendly and organized.
  • MM
    Morgan Meyers
    Feb 16, 2026
    1.0
    Went to store earlier this morning.. they were out of everything, this seems to be a common occurrence.. the 3 people that were on shift were great explaining that they were out of all things to do with any type of drink… do better 😬
  • RR
    Randy
    Dec 16, 2025
    4.0
    MUCH, MUCH better than the Hornell Dunkin'.
  • MN
    McKenzie Nicole
    Dec 5, 2025
    1.0
    Hands down the worst Dunkin as far as timely. Mobil orders take 25-30 minutes and by then, the food you ordered is ice cold. The gentlemen that work there all joke around and one even said this morning "What happened to the good old days when people had a coffee maker on the counter" after customers were complaining and walking out because their order wasn't ready after 25-30 minutes.
  • SW
    Sidney Weaves
    Nov 26, 2025
    1.0
    absolutely terrible. the manager; rachael, was so rude and did not care about my service at all. employees look overworked and very unhappy. if you want good service, go to any other dunkin. will not be contributing any more of my money to this dumpster fire.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Dansville, NY?

Dunkin' in Dansville, NY is open daily from 4:30 AM to 9:00 PM, except on Thursdays and Fridays when it opens at 4:00 AM.

What new holiday drinks are available at Dunkin' this season?

This holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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