Dunkin'

3.8
988 reviews
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Business Details

9475 Airport Plaza, Dansville, NY
14437, United States
(585) 335-6850
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Dansville, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9475 Airport Plaza, Dansville, NY
14437, United States

Hours

Reviews

3.8
988 reviews
5 stars
420
4 stars
240
3 stars
128
2 stars
70
1 star
130

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times and poor service, with multiple instances of orders being incorrect or staff being rude.

Food Quality

Several reviews mentioned cold or poorly prepared food, including burnt bagels and stale items.

Staff Performance

While some staff were praised for their friendliness and efficiency, others were criticized for lack of training and professionalism.

Cleanliness

There were complaints about the cleanliness of the store, including dirty tables and unsanitary conditions.

Inconsistent Experience

Customers experienced a wide range of service quality, with some visits being satisfactory while others were disappointing.
  • RR
    Randy
    Dec 16, 2025
    4.0
    MUCH, MUCH better than the Hornell Dunkin'.
  • MN
    McKenzie Nicole
    Dec 5, 2025
    1.0
    Hands down the worst Dunkin as far as timely. Mobil orders take 25-30 minutes and by then, the food you ordered is ice cold. The gentlemen that work there all joke around and one even said this morning "What happened to the good old days when people had a coffee maker on the counter" after customers were complaining and walking out because their order wasn't ready after 25-30 minutes.
  • SW
    Sidney Weaves
    Nov 26, 2025
    1.0
    absolutely terrible. the manager; rachael, was so rude and did not care about my service at all. employees look overworked and very unhappy. if you want good service, go to any other dunkin. will not be contributing any more of my money to this dumpster fire.
  • KK
    KyNix
    Nov 16, 2025
    5.0
    Kendra is awesome. She made my food exactly how I asked for it and got it to me fast. 😁
  • KG
    kelly Gilmour
    Oct 13, 2025
    1.0
    15 minute wait for 2 breakfast sandwiches that came out cold.
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Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Dansville, NY?

Dunkin' in Dansville, NY is open daily from 4:30 AM to 9:00 PM, except on Thursdays and Fridays when it opens at 4:00 AM.

What new holiday drinks are available at Dunkin' this season?

This holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.