Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,565 reviews
5 stars
446
4 stars
333
3 stars
337
2 stars
167
1 star
282
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude staff, poor customer service, and long wait times, particularly in the drive-thru.
Food Quality
Many reviews highlighted consistently cold, undercooked, or incorrect food orders, leading to dissatisfaction.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty bathrooms and unclean dining areas.
Management Concerns
Customers expressed frustration with management's lack of responsiveness and poor handling of customer complaints.
Mixed Experiences
While some customers had positive experiences with friendly staff and quick service, these were overshadowed by the negative feedback.
- JDJennifer Dombrowski4 days ago1.0Didn't get the right order
- RSRobert SullivanJan 2, 20261.0Useless management and employees
- THTina HowardDec 20, 20251.0Dirty slow and cold food
- WMWilliam MuraDec 15, 20251.0Someone pays for something give them what they pay for.
- AKAndrew KeifferNov 22, 20255.0Fast service. No mistakes
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 97 Genesee St, Cuba, NY?
The restaurant is open Monday through Thursday and Sunday from 6:00 AM to 11:00 PM, and on Friday and Saturday from 6:00 AM to 1:00 AM.
Does this McDonald's location have drive-thru service, and what are the drive-thru hours?
Yes, the McDonald's at 97 Genesee St has a drive-thru open Monday to Thursday and Sunday from 6:00 AM to midnight, and on Friday and Saturday from 6:00 AM to 1:00 AM.
What delivery options are available at this McDonald's?
Delivery is available daily from 5:00 AM to 11:30 PM Monday through Thursday and Sunday, and until 12:30 AM on Friday and Saturday. You can order via their delivery website or the McDonald's mobile app.
What services does this McDonald's location offer to customers?
Services include DriveThru, McDelivery, Mobile Ordering, Curbside Pickup, Gift Cards, Mobile Offers, and WiFi.
Which payment methods are accepted at McDonald's in Cuba, NY?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I view the full menu for this McDonald's location?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html
Are there any nearby places of interest near this McDonald's that customers might visit?
Yes, nearby places include Town of Cuba community services, Cuba Pharmacy, Rustic Rose Hair Salon, and several pizza restaurants like Center st pizza and Fox's Pizza Den.
Is there public transportation near McDonald's at 97 Genesee St to help customers get there?
Yes, the nearby Western New York and Pennsylvania Railroad station and First Transit services can assist customers in reaching McDonald's conveniently.
What other dining options are available near McDonald's on Genesee St?
Nearby dining includes pizza restaurants like Center st pizza and Fox's Pizza Den, as well as Charlie's chicken and American restaurant.
How can I use mobile apps to order from McDonald's Cuba location?
You can order food using the McDonald's App available on Apple App Store and Google Play Store through provided links.