Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,434 reviews
5 stars
538
4 stars
375
3 stars
221
2 stars
98
1 star
202
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some enjoyed the burgers and salads, while others found them tasteless or poorly prepared.
Service Issues
Numerous complaints about rude staff, incorrect orders, and long wait times, particularly in the drive-thru.
Cleanliness
Concerns about cleanliness in the dining area and bathrooms, with reports of unpleasant odors.
Customer Experience
Some customers had positive interactions with staff, while many reported feeling ignored or treated poorly.
Atmosphere
The atmosphere was described as uncomfortable due to noise and odors, detracting from the dining experience.
- JMJeremiah McmillenNov 11, 20251.0Do not bother ordering a baconator from this location. The burger always has half the bacon it should.
- Y1Yipp 1Nov 8, 20253.0the sandwiches are so much smaller than the pictures
- RKRobin Knorr-CrawleyOct 5, 20251.0It's crazy all you hire is people that can't read a screen fast food isn't that hard let's be real
- CLConroy LewisSep 29, 20255.0Funny story! 5 years ago, back in 2020 on a Sunday afternoon, we were on our way to summer camp and we stopped at this Wendy's in Cortland, NY but it wasn't until later in the week on that following Wednesday that my daughter realized they did not give her the chocolate chip cookie we had paid for, the most important part of the meal! 😁 Every time we drive by this Wendy's, my daughter always reminds us how they forgot her chocolate chip cookie! 😂 So we were driving by that Wendy's again today and as usual, she jokingly said she will always remember how traumatized she was as a 10 year old. So we stopped in and told the cashier (Sezja) our funny story from 5 years ago and we all had a good laugh! While we were eating, Sezja came by our table to see how we were enjoying our meal. It turns out she was one of the managers and she proceeded to offer my daughter a free chocolate chip cookie! That was so sweet! 🤭 After 5 years, my daughter has been vindicated! 😂😂😂
- JMJohn MeahlSep 26, 20251.0My wife had trouble with the kiosk She went to the counter to order and was abruptly told they were busy. Very disappointed in such poor service
Frequently Asked Questions About Wendy's
Is Cortland Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Cortland, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Cortland, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (607) 753-3710.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Cortland Wendy’s serve breakfast?
Yes, this Wendy’s location in Cortland, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours for the drive-thru at this Wendy's location?
The drive-thru is open every day from 7:00 AM to 2:00 AM.
Does this Wendy's offer breakfast options?
Yes, breakfast is served at this Wendy's location, including combos, sandwiches, coffee, and sides.
Is delivery available from this Wendy's?
Delivery availability depends on your address. Use the Wendy's app or website to check if delivery is available near you.
How can I provide feedback or contact this Wendy's location?
You can contact Wendy's Customer Care via live chat or call 888-624-8140, fill out their Customer Satisfaction Survey, or call the location directly at (607) 753-3710.
Where can I buy Wendy's gift cards?
Gift cards are available in-restaurant, from various retailers, or online through Wendy's official gift card portal.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
What types of meals are served at this Wendy's?
They serve breakfast, lunch, and dinner daily.
Which nearby hotels could I stay at when visiting this Wendy's?
Nearby hotels include Ramada Cortland Hotel and Conference Center, HomeTowne Studios & Conference Center Cortland, Red Roof Inn, Hampton Inn Cortland, and Hampton by Hilton.
What other fast food or burger restaurants are near this Wendy's?
Nearby fast food and burger options include McDonald's, MrBeast Burger, Arby's, Taco Bell, and Subway.
Are there convenient nearby spots to visit before or after dining at Wendy's?
You can visit Friendly's for ice cream and American fare, Crown City Steak House at The Ramada for drinks, or grab coffee at Dunkin'. There are also service locations like the UPS Access Point and gas stations such as Mobil and Speedway nearby.