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Wendy's

3.7
(1443 reviews)

Business Details

157 Clinton Avenue, Cortland, NY
13045, United States
(607) 753-3710

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
157 Clinton Avenue, Cortland, NY
13045, United States

Hours

Reviews

3.7
1,443 reviews
5 stars
541
4 stars
375
3 stars
224
2 stars
99
1 star
204

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

While some enjoyed the food, many complained about cold items, incorrect orders, and overall quality issues.

Cleanliness

Several reviews highlighted unsanitary conditions, particularly in the bathrooms and dining area.

Atmosphere

Customers noted a generally unpleasant atmosphere, with complaints about odors and disorganization.

Mixed Experiences

Some customers had positive experiences with quick service and good food, but these were overshadowed by numerous negative reviews.
  • DS
    Dennis Smith
    Feb 17, 2026
    2.0
    Baconator was great. Nuggets were cold and seemed old. Had to go back to get a missing item. My unsweetened ice tea ended up being sweetened. Not great.
  • LC
    Lauren chamberlain
    Feb 5, 2026
    1.0
    Very rude workers talking bad about customers
  • ZZ
    Zachary Zwanenburg (ZachZProductions)
    Dec 8, 2025
    3.0
    Its a budget place to eat that tasts ok
  • ND
    Nicholas DeLessio
    Dec 1, 2025
    3.0
    Compared to other Wendy's, they're pretty much what you expect. The one thing I've had issues with more than other Wendy's locations is in leaving things off my order when using the drive-thru. Usually only small things like ketchup (even if you ask more than once,) but sometimes full on order mix-ups. I'd say that it's more often than not that something is at least a little bit wrong. I would say just to be careful and double check things before you pull away. Otherwise, I haven't had any quality issues, and it tastes just like any other average Wendy's I've been to.
  • CR
    Courtney R
    Nov 18, 2025
    1.0
    Fries where cold and the Baconator fries where gross. Clearly just microwaved, topped with a slice of cheese and a peice of bacon on top. The place was not busy when I was there.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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