Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 9 River Street in Cortland. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Many customers praised the friendly and caring staff, with some highlighting exceptional acts of kindness during difficult times.
Food Quality
While some reviews noted good food quality, others reported issues such as cold items, missing ingredients, and poorly assembled orders.
Cleanliness
Several customers expressed concerns about the cleanliness of the restaurant, particularly the dining area and restrooms.
Service Speed
Numerous reviews mentioned long wait times for food, both in the drive-thru and inside the restaurant, with some customers experiencing significant delays.
Management Issues
Several customers criticized management for poor service, lack of training, and inadequate handling of customer complaints.
F4
FLEDGE 444
5 days ago
3.0
The staff are friendly and helpful but for some reason the food just hasn't been tasting as good as of late. Some of the food is loaded with meat and other items there's hardly any meat at all. Some of the food is hot and some of it is cold. Inconsistency seems to be a bit of an issues here.
BB
Brittany Barrett
Oct 16, 2025
5.0
The drive through guy caught the vibe. đ
JJ
Justin
Oct 6, 2025
4.0
Food is good.
When I ordered they tried to save me money with good suggestions.
Food was perfectly executed.
The way they treat their customers is also excellent. I having been going through a hard time trying to find employment, haven't had much more than a few dollars. Tacobell has been a breath of fresh air. These employees are polite clean and friendly. On one occasion I couldn't pay for a meal. They had the compassion to serve me what I wanted free of chrage, and it helps so much when youre in a bad situation. I appreciate them for a drink when I need it or a place to stay warm or charge my phone. The employees are personable and caring and I thank them for my support during hardship. Just wanted to express this to those who dont get to see or hear about their customer service. Who just never have a problem and just enjoy Tacobell. Thank you for going above and beyond.
QQ
Q Q
Oct 4, 2025
1.0
Management in this place is a joke!! I donât think they get enough training on how to talk to people over the phone. Arrogant & rude young adults in charge lacking basic decency & proper phone etiquette.A negative zero star is more appropriate.
DM
David Magnarelli
Sep 7, 2025
1.0
I visited Taco Bell and was initially impressed by the nice exterior. However, the interior was filthy and desperately needed cleaning. I waited 20 minutes to use the restroom, hearing someone dropping plastic items inside. When I finally entered, I found syringes in the trash. My wife had a similar experience in the women's restroom, where another person was also discarding syringes. Both individuals appeared to be non-patrons, as they didnât purchase anything. The location should lock bathroom doors for paying customers only to prevent such issues. This experience was deeply unsettling, and I wonât be returning.
What are the drive-through hours for Taco Bell at 9 River Street, Cortland?
The drive-through is open from 7:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 7:00 AM to 2:00 AM on Friday and Saturday.
Can I order Taco Bell's food online for pickup or delivery?
Yes, you can order ahead online or on the mobile app for pickup or delivery.
What types of payment does Taco Bell at 9 River Street accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does this Taco Bell location serve breakfast?
Yes, Taco Bell at 9 River Street serves breakfast.
Is there seating available inside the Taco Bell at 9 River Street?
Yes, the restaurant has seating for dine-in customers.
Does Taco Bell at 9 River Street have a drive-through service?
Yes, this location offers drive-through service.
Are there any nearby hotels where visitors to Taco Bell can stay?
Yes, nearby hotels include Ramada Cortland Hotel and Conference Center, HomeTowne Studios & Conference Center Cortland, Red Roof Inn, Hampton by Hilton, and Hampton Inn Cortland.
What other dining options are close to Taco Bell at 9 River Street?
Nearby dining options include Denny's, Crown City Steak House At The Ramada, Wendy's, Starbucks, Dunkin', Tim Hortons, McDonald's, Friendly's, MrBeast Burger, and Arby's.
If I'm visiting for a car service or auto parts, what are some nearby locations I can go to?
Nearby automotive services include Advance Auto Parts, Monro Muffler Brake & Service, Mr. Tire Auto Service Centers, Xpress Auto Care, and Valvoline Instant Oil Change.
Does Taco Bell at 9 River Street cater to families and children?
Yes, this location welcomes families and children, and offers restroom facilities and vegetarian options.