Service Speed
Many customers reported long wait times for their orders, often exceeding 30 minutes, especially in the drive-thru.
Food Quality
Inconsistency in food quality was noted, with some customers receiving poorly assembled or cold items, while others praised the food as hot and tasty.
Customer Service
While some reviews highlighted friendly and helpful staff, others mentioned rude behavior and poor management, leading to a mixed perception of customer service.
Cleanliness
Several customers expressed concerns about the cleanliness of the restaurant, particularly the dining area and restrooms.