Taco Bell

3.7
1368 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 9 River Street in Cortland. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
9 River Street, Cortland, NY
13045, United States

Hours

Reviews

3.7
1,368 reviews
5 stars
531
4 stars
335
3 stars
210
2 stars
105
1 star
187

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over an hour for their orders.

Food Quality

There were mixed reviews on food quality, with some customers enjoying their meals while others complained about incorrect orders and inconsistent preparation.

Customer Service

While some staff were praised for their friendliness and helpfulness, others were criticized for rudeness and poor management.

Cleanliness

Several reviews highlighted issues with cleanliness, particularly in the dining area and restrooms, with reports of dirty tables and unsanitary conditions.
  • KL
    Karina Lang
    5 days ago
    5.0
    We are here a lot! The staff are always friendly, the dining area spotless and the manager (Nigina) is always hands on helping her staff where needed. She's also friendly and welcoming to customers. One of our favorite places to eat out at.
  • TT
    Tay
    Jan 15, 2026
    5.0
    The best Taco Bell in town. The staff are always smiling. The atmosphere is like being at home. The restaurant is very clean and cozy.
  • JC
    Jake Camp
    Dec 28, 2025
    1.0
    This review is purely in regard to this restaurants system for delivery apps like DoorDash and Uber Eats. I’ve never waited more than 10 mins for an order at any restaurant I’ve delivered for but here, 4 times in a row were 20+ minute waits. It’s as if the workers only serve drive through and in store customers while completely disregarding delivery orders. I understand places get busy but 4 times in a row suggests a clear problem. Management please fix this
  • AM
    Abby Mclaughlin
    Dec 13, 2025
    5.0
    Wyatt at the drive thru made my whole day amazing customer service that man needs a raise
  • DW
    Dominick Wentworth
    Dec 7, 2025
    3.0
    Takes 45 mins to a hr to get food and when I take specific things out of my food from having a allergic reaction to it and 8/10 times my food comes out wrong so 45 mins to a hour take about 1hr and 30 mins

Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 9 River Street, Cortland?

The drive-through is open from 7:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 7:00 AM to 2:00 AM on Friday and Saturday.

Can I order Taco Bell's food online for pickup or delivery?

Yes, you can order ahead online or on the mobile app for pickup or delivery.