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Subway

3.9
(260 reviews)

Business Details

168 Clinton Ave, Cortland, NY
13045, United States
(607) 756-7933
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Cortland Subway® Restaurant at 168 Clinton Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
168 Clinton Ave, Cortland, NY
13045, United States

Hours

Reviews

3.9
260 reviews
5 stars
124
4 stars
62
3 stars
32
2 stars
8
1 star
34

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Many customers reported rude and unwelcoming behavior from staff, with several instances of poor customer service.

Food Quality

While some customers enjoyed the food, there were numerous complaints about incorrect orders and stale bread.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms and food preparation areas.

Service Speed

Some customers appreciated the quick service, but others noted inconsistencies depending on the staff member.
  • MD
    michael dichter
    Feb 26, 2026
    1.0
    I ordered 2 sandwiches on mobile. One with pepper jack cheese and one with extra American cheese. When I got there, an employee was yelling at somebody on the phone about their messed up order, which seemed a little unprofessional to me. Then once I got home, I realized that the sandwich that was supposed to have pepper jack had no cheese and the one I paid for extra American cheese had a slice of pepper jack on it. I don’t know if these people can’t read or just plain out LAZY but they can’t seem to get anyone’s order correct. I tried to reach out and got no answer. HORRIBLE.
  • CD
    Christine Drake
    Oct 26, 2025
    1.0
    Very rude and unwelcoming attitudes from the staff. It's OK to smile. Your face won't break. Just very unpleasant people working there. I don't know how they grudge through the day being that unhappy. Then projecting that same negative behavior on the public makes it worse. Food was good. Bathroom was dirty. Trash bin full. Your business is only as good as the people employed to run it. If Subway wasn't a popular chain I promise you, no one would go there!
  • MW
    Mercedes Wilson
    Sep 7, 2025
    1.0
    Wanting a sub but remembering how I was yelled and cursed at that one time and the man stood behind the counter with his fists balled up like he wanted to hit me. All because my salad was made wrong. Subway PTSD is real.
  • TC
    Tyler Campbell
    Dec 3, 2024
    1.0
    I do not like the staff here they are very rude I tried calling about a specific item there and then apparently they were already called about that item 3 times and hung up very unprofessional was thinking about ordering something different anyways but will not order from that subway again. If you can't handle the job and want to give customers or potential customers attitude leave the job.

Frequently Asked Questions About Subway

Where is this Subway location situated?

The Subway restaurant is located at 168 Clinton Ave, Riverside Plaza, Cortland, NY 13045.

What are the opening hours of the Subway at Riverside Plaza?

The Subway is open Monday through Saturday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 10:00 PM.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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