Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Cortland Subway® Restaurant at 168 Clinton Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.9
260 reviews
5 stars
124
4 stars
62
3 stars
32
2 stars
8
1 star
34
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlighted rude and unwelcoming behavior from staff, with some customers feeling threatened or insulted.
Food Quality
While some customers praised the freshness and taste of the food, others reported issues with incorrect orders and poorly prepared sandwiches.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms and food preparation areas.
Service Speed
Mixed feedback on service speed; some customers appreciated quick service while others experienced delays and order inaccuracies.
Positive Experiences
A number of customers had positive experiences, noting friendly staff and good food, indicating that there are some well-performing employees.
- CDChristine DrakeOct 26, 20251.0Very rude and unwelcoming attitudes from the staff. It's OK to smile. Your face won't break. Just very unpleasant people working there. I don't know how they grudge through the day being that unhappy. Then projecting that same negative behavior on the public makes it worse. Food was good. Bathroom was dirty. Trash bin full. Your business is only as good as the people employed to run it. If Subway wasn't a popular chain I promise you, no one would go there!
- MWMercedes WilsonSep 7, 20251.0Wanting a sub but remembering how I was yelled and cursed at that one time and the man stood behind the counter with his fists balled up like he wanted to hit me. All because my salad was made wrong. Subway PTSD is real.
- CDCarmelaine DornagonAug 22, 20251.0Customer service is bad im from the city and always expected customer service to be better upstate but the way to talk is just rude. I was listening how they interact with customers just very rude. Sounds like they dont want their jobs.
- SASanna AzharAug 22, 20251.0The service is very poor with terrible staff. The ladies who were making the sandwiches were very rude and they did not change their gloves at all when making the subs. I asked for a veggie sub, but the food she had previously been making had meat in it. When I asked her to change her gloves, she seems very unwilling to do so. After making my sub she continued to use the same gloves to make some other customers order.
- ZMzachary moonAug 8, 20251.0It was not good, the food was vary cold after I got it toasted, this guy that is named Ron that works their threatened me to kick my ass and everyone was so rude to me.
Frequently Asked Questions About Subway
Where is this Subway location situated?
The Subway restaurant is located at 168 Clinton Ave, Riverside Plaza, Cortland, NY 13045.
What are the opening hours of the Subway at Riverside Plaza?
The Subway is open Monday through Saturday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 10:00 PM.
Does this Subway offer delivery and pickup options?
Yes, this Subway location offers in-store pickup and delivery services.
Can I order catering services at this Subway restaurant?
Yes, catering services are available at this Subway location to assist with any catering needs.
What meals are served at the Subway in Cortland?
This Subway serves breakfast, lunch, and dinner.
Is dine-in available at this Subway location?
Yes, dine-in service is available at this Subway restaurant.
Are there other restaurants nearby if I want to try different cuisines?
Nearby restaurants include Dickey's Barbecue Pit for barbecue, La Bamba Cuisine for Puerto Rican and Caribbean food, and China Moon for Chinese cuisine.
What nearby places can help me find this Subway or assist with errands?
Nearby places such as The Exchange Network (ATMs) and Western Union (money transfer services) can assist customers with errands while visiting the area.
Are there grocery or shopping options near the Subway at Riverside Plaza?
Yes, nearby you can find P & C Fresh grocery store, Dollar Tree discount store, and Riverside Plaza shopping center for a variety of shopping needs.
How can fitness or personal care needs be met near this Subway?
Planet Fitness gym is close by for fitness enthusiasts, and there are salons like Sky Nails, Supercuts, and Cost Cutters for beauty and hair care.