Subway

3.9
211 reviews
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Business Details

3937 West Rd, Cortland, NY
13045, United States
(607) 753-0442
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Cortland Subway® Restaurant at 3937 West Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3937 West Rd, Cortland, NY
13045, United States

Hours

Reviews

3.9
211 reviews
5 stars
107
4 stars
48
3 stars
17
2 stars
11
1 star
28

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and efficient service, highlighting specific staff members for their excellent customer interactions.

Cleanliness

The establishment is frequently noted for its cleanliness, with several reviews mentioning a tidy dining area.

Order Accuracy

There are multiple complaints regarding incorrect orders, with customers expressing frustration over missing or wrong items.

Staffing Issues

Several reviews mention understaffing during busy times, leading to long wait times and poor service.

Health Concerns

Recent reviews raised serious concerns about strong chemical odors affecting both customers and staff, suggesting unsafe working conditions.
  • LP
    Laura Prezioso
    Jan 1, 2026
    5.0
    I have had a woman her name is Jen and she's waited on me about three times now and I just left there and she is wonderful and she's great and I love it when she's there
  • PP
    Phantumluv (Phantumluv)
    Dec 14, 2025
    5.0
    This place is the cleanest subway I've ever been in it's so nice there and the service is great you can tell the workers really try so thank you subway!
  • BM
    BEA Maxfield
    Dec 13, 2025
    5.0
    Natalie and Paisley were very friendly and efficient. I ordered 4 subs and it do not take long to do the order.
  • AW
    Ashley Wirges
    Dec 13, 2025
    5.0
    Was greeted immediately by friendly sandwich artists. This is the better subway in Cortland, in my opinion and worth the drive across town.
  • SR
    Shell Race
    Dec 13, 2025
    5.0
    The staff was amazing and so accommodating to me and my children! 100% recommend this establishment to anyone!
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Frequently Asked Questions About Subway

What are the operating hours of the Subway restaurant at 3937 West Rd in Cortland, NY?

The Subway restaurant is open Monday to Friday from 8:00 AM to 10:00 PM, and on Saturday and Sunday from 9:00 AM to 10:00 PM. It is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).

Does the Subway at 3937 West Rd in Cortland offer delivery services?

Yes, this Subway location offers delivery service for your convenience.