Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,047 reviews
5 stars
339
4 stars
229
3 stars
200
2 stars
97
1 star
182
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported extremely slow service, with long wait times in both the drive-thru and inside the restaurant.
Food Quality
Numerous reviews mentioned cold food, incorrect orders, and issues with food preparation, including missing items and poorly assembled meals.
Staff Attitude
Several customers experienced rude or dismissive behavior from staff, impacting their overall experience.
Cleanliness
While some noted cleanliness, others reported dirty tables and unsanitary conditions, indicating inconsistency in maintenance.
Customer Experience
A mix of positive and negative experiences were shared, with some praising friendly staff while others highlighted significant service failures.
- RDRaymond DunphyDec 17, 20255.0great experience, delicious food
- SHShannan HannulaDec 3, 20251.0I have NEVER waited 43 minutes for "fast" food until today. I went inside because the drive thru was busy, but this was UNACCEPTABLE, especially with so many employees working there today! I will drive to the other side of Cortland to the other McDonald's from now on.
- KKKennyNov 15, 20255.0The girl with the pink and purple hair and glasses handed my food with the brightest smile. She asked me if I wanted a receipt,food was warm and good the only issue was the fries tasted old.
- NBNicole BrewsterNov 7, 20253.0Manager on the lunch shift needs to learn manners and how she speaks to ppl. RESPECT should be first and it wasn't.
- RBRobert BirdsallOct 30, 20251.0Order on the app got the wrong food. And no monopoly piece
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Cortland, NY?
McDonald's in Cortland, NY is open daily from 5:00 AM to 11:00 PM.
When is McDonald's delivery service available?
Delivery is available every day from 7:00 AM to 10:00 PM.
Does the McDonald's location in Cortland have drive-thru service?
Yes, the drive-thru is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
What types of payment does McDonald's in Cortland accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services are available at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can I order McDonald's food through a mobile app?
Yes, you can use the McDonald's App available on both iOS and Android for ordering.
What delivery options does McDonald's Cortland offer?
The location offers curbside pickup, delivery, same-day delivery, and no-contact delivery to ensure convenience and safety.
What nearby places can I visit before or after dining at McDonald's?
Nearby, you can visit Summit Federal Credit Union for banking, Moe's Southwest Grill and Garcia's Mexican Restaurant for alternative dining options, and 7 Brew Coffee for a coffee break.
Are there any recreational activities near McDonald's Cortland?
Yes, Cortland Miniature Golf Course and Game Knows Sports Training Facility offer fun recreational options close to McDonald's.
Is there a nearby car wash if I want to clean my vehicle after visiting McDonald's?
Yes, Splash Express Car Wash is located nearby for convenient car cleaning after your meal.