Brand Certified
McDonald's
3.4(1053 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
877 NY-13, Cortland, NY
13045, United States
Certified by McDonald's • Mar 01, 2026
(607) 753-3112
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
1,053 reviews
5 stars
341
4 stars
229
3 stars
201
2 stars
97
1 star
185
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20 minutes for orders, with some experiences highlighting waits of up to 45 minutes.
Food Quality
Many reviews mentioned issues with food temperature, including cold and improperly prepared items, as well as missing components from orders.
Staff Attitude
Several customers noted rude or dismissive behavior from staff, impacting their overall experience negatively.
Cleanliness
While some customers appreciated the cleanliness of the location, others reported dirty tables and unsanitary conditions.
Order Accuracy
There were numerous complaints about incorrect orders, missing items, and issues with mobile app orders.
- CLChar Little4 days ago1.0Dining area very dirty including every table. Fries tasted like they sat under the warmer for hours. Waited a half hour before anyone came to take our order. They're shake machine is down most of the time.
- RIRecep Iriz5 days ago1.0Night shift work horrible
- BMBruce MillerFeb 21, 20263.0A typical McDonald's with good service.
- JMJulio MiguezFeb 3, 20265.0Had a big breakfast. Fast turnaround. They brought it to my table. Flawless. What a McDonald's should be.
- AWAdam WesterbergJan 23, 20261.0On 1/23/26 I waited 25 minutes for two apple pies and a milkshake. Absolutely ridiculous.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Cortland, NY?
McDonald's in Cortland, NY is open daily from 5:00 AM to 11:00 PM.
When is McDonald's delivery service available?
Delivery is available every day from 7:00 AM to 10:00 PM.
Does the McDonald's location in Cortland have drive-thru service?
Yes, the drive-thru is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
What types of payment does McDonald's in Cortland accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services are available at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can I order McDonald's food through a mobile app?
Yes, you can use the McDonald's App available on both iOS and Android for ordering.
What delivery options does McDonald's Cortland offer?
The location offers curbside pickup, delivery, same-day delivery, and no-contact delivery to ensure convenience and safety.
What nearby places can I visit before or after dining at McDonald's?
Nearby, you can visit Summit Federal Credit Union for banking, Moe's Southwest Grill and Garcia's Mexican Restaurant for alternative dining options, and 7 Brew Coffee for a coffee break.
Are there any recreational activities near McDonald's Cortland?
Yes, Cortland Miniature Golf Course and Game Knows Sports Training Facility offer fun recreational options close to McDonald's.
Is there a nearby car wash if I want to clean my vehicle after visiting McDonald's?
Yes, Splash Express Car Wash is located nearby for convenient car cleaning after your meal.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website