McDonald's

3.6
1866 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
158 Clinton Ave, Cortland, NY
13045, United States

Hours

Reviews

3.6
1,866 reviews
5 stars
619
4 stars
466
3 stars
398
2 stars
129
1 star
254

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times.

Food Quality

Inconsistent food quality was noted, with complaints about cold, overcooked, or incorrect orders.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty restrooms and concerns about food hygiene.

Operational Issues

Customers experienced problems with store hours and order processing, leading to frustration.

Value for Money

Some customers felt that prices were high relative to the quality of food received.
  • RH
    Robert Hunter
    5 days ago
    3.0
    As far as McDonald's goes this is one of the better ones. The good is usually hot and order not messes up. What else could you ask for
  • KQ
    Karigan Quaile
    Nov 14, 2025
    1.0
    I paid for my food, got to the second window and was told it would be a minute for fries to be ready so I pulled into the waiting area. I got my bag of food within 10 minutes but i didn’t receive the fries i had waited for or the sauce i requested. 😔
  • JG
    Jacob Grant
    Nov 4, 2025
    1.0
    Sign says you open dinning area at 5 but you aren't open
  • CR
    Colleen R
    Nov 2, 2025
    2.0
    Says open until 2 am but got there at 1:40 and it wasn’t open- false advertising
  • SB
    Sam B
    Oct 25, 2025
    1.0
    Employees are ripping the monopoly pieces off boxes and giving it to customers who purchased the monopoly items hoping to get a prize. When I confronted the manager she told me they had received a batch of boxes with the sticker already removed. Essentially proving that they ripped them off and that she was aware of it because if that was the case why would they be giving out the boxes with no stickers when there were ones that hadn’t been ripped off available. Imagine being so pathetic as a McDonalds manager you have to steal monopoly pieces off of customers items.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 158 Clinton Ave, Cortland, NY?

McDonald's at 158 Clinton Ave, Cortland, is open daily from 6:00 AM to 11:00 PM, except on Friday and Saturday when it stays open until 2:00 AM.

What time does the drive-thru at this McDonald's open and close?

The drive-thru is open Monday to Thursday from 5:00 AM to midnight, Friday and Saturday from 5:00 AM to 2:00 AM, and Sunday from 6:00 AM to midnight.