Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Cortland, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.1
367 reviews
5 stars
200
4 stars
82
3 stars
35
2 stars
15
1 star
35
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with staff were mixed, with reports of rudeness and poor service overshadowing some positive interactions.
Speed of Service
Many customers noted slow service times, particularly in the drive-thru, leading to frustration.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty tables and bathrooms.
Order Accuracy
There were frequent complaints about incorrect orders and special requests not being honored.
Product Quality
While some customers enjoyed the coffee and food, others reported issues with drink preparation and food freshness.
- JPJuliannah PeerOct 27, 20251.0We ordered at the computer thing and wanted to buy those cups we sat at the counter for 20 minutes and I needed to tell them no cross contamination bc it is fall season and I'm allergic to pumpkin and strawberries so I went over when all our drink where done and stated this she got mad and snapped and said there is cross contamination for everything that they don't wash there spoons in between uses so I asked if they could remake my drink they had refused note I am deathly allergic to pumpkin and strawberries she got mad bc I asked for her manager then she asked if I wanted her to remake my drink magically she has manners and is nice and more the counters and tables where gross and the bathroom had a used pad stuck on the outside of the trash can I'd have to say this is THE WORST Dunkin I have EVER interacted with and I will be also getting a hold of the head
- EEEricOct 12, 20255.0Fabulous place! Delicious, nutritious food served quickly and hot. A good selection of products. Friendly, hospitable service. Plenty of free parking and a convenient location. Highly recommended!
- SLShaina LongwayAug 11, 20255.0Clean and calm, with excellent service. A lovely stop on our drive.
- BTB TAug 9, 20251.0Went about 2 weeks ago. Employee Jason was rude, a young lady was working the drive thru which was busy, he was inside ignoring me... and scrolling on his phone, for literally 15 minutes, before rolling his eyes, and saying "What do you want?"...
- FTFelicia “Happyheart” ThompsonJul 30, 20255.0Coffee and Donuts! Great service, might have to ask for napkins in the drive thru but great service!
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Cortland, NY?
Dunkin' in Cortland, NY is open every day from 4:00 AM to 8:00 PM.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services to customers in Cortland, NY.
Can I order Dunkin' products ahead of time using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab-and-go experience.
What types of meals are served at Dunkin' in Cortland?
Dunkin' serves breakfast, brunch, and lunch with a variety of coffee, donuts, breakfast sandwiches, and more.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location features a drive-thru for your convenience.
What are some featured drinks on Dunkin's holiday menu?
The holiday menu includes the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Latte, and Berry Sangria Refresher.
What nearby places can I visit after stopping by Dunkin'?
After visiting Dunkin', you might enjoy a game at Cortland Miniature Golf Course or a bowling session at Cort-Lanes, both close by.
Where can I get eyewear or optometrist services near Dunkin'?
Nearby optometry services include Empire Visionworks, Visionworks, and Sirgany Eyecare, all within close proximity to Dunkin'.
Are there grocery stores or convenience shops near this Dunkin' location?
Yes, ALDI USA and QuickStop Beverage are nearby grocery and convenience stores where you can shop before or after enjoying Dunkin'.
Does Dunkin' in Cortland welcome families and children?
Yes, Dunkin' welcomes families and children and provides a family-friendly environment.