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Brand Certified

Arby's

3.9
(805 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
158 Clinton Ave, Cortland, NY
13045, United States

Hours

Reviews

3.9
805 reviews
5 stars
349
4 stars
220
3 stars
120
2 stars
53
1 star
63

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff while others reported rude behavior and order mistakes.

Food Quality

Food quality varied significantly; some customers enjoyed fresh and tasty meals, while others received poorly prepared items.

Cleanliness

The cleanliness of the restaurant was inconsistent, with some reviews highlighting clean facilities while others noted dirty tables and bathrooms.

Order Accuracy

Many customers reported issues with order accuracy, including wrong items and missing components.

Value for Money

Several customers felt that the prices were high relative to the quality of food received.
  • FB
    funkyafrorican burgos
    4 days ago
    5.0
    All good
  • EB
    Eric Brodie
    Jan 31, 2026
    5.0
    Excellent place! A clean, neat store. Friendly, hospitable, caring employees. Delicious food served quickly. Plenty of free parking. Conveniently located near other stores. Highly recommended!
  • AM
    A Myers
    Nov 28, 2025
    3.0
    Employees were rushed and got our order wrong
  • CM
    Cody Morton
    Nov 23, 2025
    1.0
    Out of stock
  • MP
    Melaina Phillips
    Nov 8, 2025
    2.0
    I like Arby's a lot but was very disappointed this time around. Was 9 pm and had waited for almost 10 minutes before they even took my card. They messed up my burger big time and I love this burger and it's not cheap. The burger was not cooked all the way through, there was no American cheese when asked and the cheese wasn't even melted at all. Couldnt even finish it

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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