Arby's

3.9
803 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
158 Clinton Ave, Cortland, NY
13045, United States

Hours

Reviews

3.9
803 reviews
5 stars
347
4 stars
219
3 stars
121
2 stars
53
1 star
63

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported long wait times, order mistakes, and poor service experiences.

Food Quality

Feedback on food quality was mixed, with some praising freshness and taste, while others noted issues like cold food and incorrect orders.

Staff Friendliness

Many reviews highlighted friendly and helpful staff, although there were also complaints about rude employees.

Cleanliness

While some customers found the restaurant clean, others reported dirty tables and unsanitary conditions.
  • AM
    A Myers
    Nov 28, 2025
    3.0
    Employees were rushed and got our order wrong
  • CM
    Cody Morton
    Nov 23, 2025
    1.0
    Out of stock
  • MP
    Melaina Phillips
    Nov 8, 2025
    2.0
    I like Arby's a lot but was very disappointed this time around. Was 9 pm and had waited for almost 10 minutes before they even took my card. They messed up my burger big time and I love this burger and it's not cheap. The burger was not cooked all the way through, there was no American cheese when asked and the cheese wasn't even melted at all. Couldnt even finish it
  • GM
    GLENDON MARTIN
    Nov 7, 2025
    1.0
    Absolutely terrible messed our order twice !! And while we stood there and waited for 15 min for them to correct our order others where coming to collect their missing others
  • F4
    FLEDGE 444
    Oct 26, 2025
    5.0
    This is my new go to restaurant for a quick bite to eat. This place has definitely improved. It reminds me of a restaurant in Brooklyn called Rolling Roaster. The sandwiches have been really good as of late. I highly recommend.