Dunkin'

Reviews

• JD

  J D

  Feb 24, 2026
  1.0
  Service is terrible. Waited in line at the drive thru close to 30 minutes. The lady taking orders was rude and impatient when we were at the menu. As we pulled to the window we continued to wait an additional 10 minutes even after she acknowledged she made the incorrect drinks. I'd expect being on the thruway it would go alot faster. Quility isn't rushed however this was not quility nor worth the money and time wasted sitting in line.
• KP

  Kathryn Pruiett

  Feb 1, 2026
  1.0
  Horrible- food comes out cold- cheese isn't even melted- asked to heat it up- still cold. Coffee was cold as well. Worst service ever
• TL

  Taylor Lown

  Dec 22, 2025
  1.0
  Ordered a sandwich paid for extra bacon, sandwich had no bacon, when I asked them to fix it they took 2 pieces of cold bacon, crushed them in their hand onto the sandwich and said there you go. This was their finished masterpiece.
• AA

  ally

  Dec 17, 2025
  1.0
  Bad tasting drink and even worse customer service! The middle aged white woman at the register was unfriendly and answered my question with an attitude. Then she asked me what size. I hesitated for a second because the menu only showed one size. She immediately repeated herself “SMALL, MEDIUM OR LARGE?” Geez lady, I heard you loud and clear the first time. She was okay and making jokes with the two other white male customers before me. So perhaps it’s not much of a customer service problem, but a racism issue? The “refresher” drink costs $5 and tastes super artificial and leaves an unpleasant sour aftertaste in my mouth. Worst $5 ever spent on a drink and worst experience I’ve ever had at a Dunkin.
• RR

  Rayan

  Nov 7, 2025
  1.0
  Sat at the drive through for five minutes and no one would respond. Could see a worker smoking outside.

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