Wendy's

3.8
1107 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1255 Sunrise Highway, Copiague, NY
11726, United States

Hours

Reviews

3.8
1,107 reviews
5 stars
491
4 stars
248
3 stars
147
2 stars
71
1 star
150

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues like cold food, incorrect orders, and stale items.

Customer Service

Many reviews highlighted poor customer service, including rude staff, lack of greeting, and unprofessional behavior.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and floors.

Order Accuracy

Numerous complaints about incorrect orders and missing items were reported, indicating a lack of attention to detail.

Speed of Service

While some customers experienced quick service, many others reported long wait times and inefficient service.
  • SM
    Suyapa Maradiaga
    Nov 1, 2025
    1.0
    A decir verdad estoy muy decepcionada a mi hijo le encanta Wendy pero hoy pasamos por esta tienda nos dieron un pollo duro aparte de ser chiquito nunca nos había pasado algo así La verdad no recomiendo comer ahí
  • CK
    Charanjeet Kaur
    Oct 16, 2025
    5.0
    good food
  • IA
    Isaac Amaya
    Oct 1, 2025
    1.0
    Pésimo lugar no tienen cambio de un billete de 100 dolares
  • MB
    Melanie Bee
    Sep 30, 2025
    1.0
    No greeting. No nothing. Literally no human interaction.
  • MI
    Maya Imani
    Sep 22, 2025
    1.0
    They don’t read the instructions for the mobile orders correctly. I got on that line 3 times. I even checked my app to see if maybe I just ordered it incorrectly? Nope I ordered it correctly. Wendy’s just made it the wrong way twice. By the third time on the line, I’m like just give me the sauce packets I’ll do it myself. Who’s eating a dry sandwich? Also that lettuce you gave me the second time you attempted to fix my order was cold as ICE! :( its so funny because I never stop at this wendys, I just happened to be in the area. I really hate to complain but I at least deserve my order to be correct by the second attempt. That was the worst experience I’ve had at any wendys.If I were going directly home I’d put my own sauce from the fridge on and call it a night, but I wasn’t. Trying to save time by mobile ordering actually took me way longer than if I were to just order in the drive thru. Needless to say I don’t see myself being back at this location for the foreseeable future. (Edit: after looking at all of the 1 star reviews on this location after the fact, I’m feeling like I shouldn’t have ordered from here in the first place! Yall need to get it together!)

Frequently Asked Questions About Wendy's

Is 1255 Sunrise Highway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.