Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent food quality, with issues like cold food, incorrect orders, and stale items.
Customer Service
Many reviews highlighted poor customer service, including rude staff, lack of greeting, and unprofessional behavior.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and floors.
Order Accuracy
Numerous complaints about incorrect orders and missing items were reported, indicating a lack of attention to detail.
Speed of Service
While some customers experienced quick service, many others reported long wait times and inefficient service.
SM
Suyapa Maradiaga
Nov 1, 2025
1.0
A decir verdad estoy muy decepcionada a mi hijo le encanta Wendy pero hoy pasamos por esta tienda nos dieron un pollo duro aparte de ser chiquito nunca nos había pasado algo así La verdad no recomiendo comer ahí
CK
Charanjeet Kaur
Oct 16, 2025
5.0
good food
IA
Isaac Amaya
Oct 1, 2025
1.0
Pésimo lugar no tienen cambio de un billete de 100 dolares
MB
Melanie Bee
Sep 30, 2025
1.0
No greeting. No nothing. Literally no human interaction.
MI
Maya Imani
Sep 22, 2025
1.0
They don’t read the instructions for the mobile orders correctly. I got on that line 3 times. I even checked my app to see if maybe I just ordered it incorrectly? Nope I ordered it correctly. Wendy’s just made it the wrong way twice. By the third time on the line, I’m like just give me the sauce packets I’ll do it myself. Who’s eating a dry sandwich? Also that lettuce you gave me the second time you attempted to fix my order was cold as ICE! :( its so funny because I never stop at this wendys, I just happened to be in the area. I really hate to complain but I at least deserve my order to be correct by the second attempt. That was the worst experience I’ve had at any wendys.If I were going directly home I’d put my own sauce from the fridge on and call it a night, but I wasn’t. Trying to save time by mobile ordering actually took me way longer than if I were to just order in the drive thru. Needless to say I don’t see myself being back at this location for the foreseeable future. (Edit: after looking at all of the 1 star reviews on this location after the fact, I’m feeling like I shouldn’t have ordered from here in the first place! Yall need to get it together!)
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Copiague, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Copiague, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (631) 842-1763.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 1255 Sunrise Highway Wendy’s serve breakfast?
Yes, this Wendy’s location in Copiague, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours for the drive-through at this Wendy's location?
The drive-through is open from 8:00 AM to 2:00 AM Monday through Thursday and Sunday, and until 3:00 AM on Fridays and Saturdays.
Is this Wendy’s location at 1255 Sunrise Highway, Copiague, NY currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's offer delivery and how can I check if it's available near me?
Delivery is available where offered. To confirm delivery near you, use the Wendy's app or visit order.wendys.com and enter your delivery address.
Is this Wendy’s location currently hiring?
To check for job openings at the Copiague, NY location, please visit Wendy's Careers page and search using the location details. Open positions will be listed if available.
How can I contact this Wendy’s location with questions or feedback?
You can call the location directly at (631) 842-1763, reach Customer Care at 888-624-8140, use Live Chat or the Contact page on Wendy's website, or submit a Customer Satisfaction Survey with your receipt details.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy’s serve breakfast?
Yes, the Copiague Wendy's location serves breakfast including combos, croissant and biscuit sandwiches, coffee, and sides. You can order via the app or website.
What nearby places can I visit before or after dining at this Wendy’s?
You can visit nearby places such as Starbucks for coffee, KFC for chicken meals, or the Big Lots discount store for shopping. Also nearby are CKO Kickboxing Copiague if you want a workout, and Modica Wine & Liquor for spirits.
Is there a nearby gas station where I can fuel up after visiting Wendy’s?
Yes, Mobil gas station is close to this Wendy’s location, useful if you need to refuel your vehicle after your meal.
Are there any hotels near this Wendy’s location for travelers?
Yes, nearby hotels include Days Inn and Red Roof Inn Copiague, convenient for travelers looking for lodging before or after visiting Wendy's.