Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Multiple customers reported issues with cold food, spoiled ingredients, and incorrect orders, indicating a lack of consistency in food preparation.
Customer Service
Numerous reviews highlighted rude and unprofessional staff behavior, with complaints about poor customer interaction and management.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and floors, raising concerns about hygiene standards.
Order Accuracy
A significant number of reviews mentioned incorrect orders and missing items, suggesting a recurring problem with order fulfillment.
ML
Michele Losito
Jan 3, 2026
1.0
This Wendy's is disgusting and the staff are not friendly and the food is disgusting as well
JJ
Joseph
Jan 3, 2026
1.0
This place is disgusting and the staff is horrible horrible horrible horrible. The owner must be horrible too . Food horrible. Cold. Stale bread and the staff is horrible horrible attitude people.
TD
tony devito
Dec 23, 2025
1.0
I rarely eat fast food, but after getting off work late I stopped at the Wendy’s in Copiague. That decision was a mistake.
My order was completely cold, and when I opened my chicken sandwich I found **green, visibly rotting lettuce** sitting on the chicken. I immediately lost my appetite and could not eat any of it. This is not a minor issue—it’s a basic food safety failure.
There is no excuse for spoiled produce being served to customers. That means either the food is not being checked, or employees do not care enough to stop bad product from going out. Either way, **management is responsible** for the standards in this store and for who is hired and supervised.
After this experience, I looked at other reviews and was disturbed to see many complaints describing the same problems: cold food, poor quality, and lack of care. This shows a pattern, not a one‑time mistake.
Customers should be able to trust that the food they are served is fresh and safe. Until the management of this location takes responsibility and fixes these ongoing issues, I cannot recommend eating here.
I actually wouldn’t feed this food to my dog..
Do Better Wendys.
Hope fully corporate she’s this
SM
Suyapa Maradiaga
Nov 1, 2025
1.0
A decir verdad estoy muy decepcionada a mi hijo le encanta Wendy pero hoy pasamos por esta tienda nos dieron un pollo duro aparte de ser chiquito nunca nos había pasado algo así La verdad no recomiendo comer ahí
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the opening hours for the drive-through at this Wendy's location?
The drive-through is open from 8:00 AM to 2:00 AM Monday through Thursday and Sunday, and until 3:00 AM on Fridays and Saturdays.
Is this Wendy’s location at 1255 Sunrise Highway, Copiague, NY currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's offer delivery and how can I check if it's available near me?
Delivery is available where offered. To confirm delivery near you, use the Wendy's app or visit order.wendys.com and enter your delivery address.
Is this Wendy’s location currently hiring?
To check for job openings at the Copiague, NY location, please visit Wendy's Careers page and search using the location details. Open positions will be listed if available.
How can I contact this Wendy’s location with questions or feedback?
You can call the location directly at (631) 842-1763, reach Customer Care at 888-624-8140, use Live Chat or the Contact page on Wendy's website, or submit a Customer Satisfaction Survey with your receipt details.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy’s serve breakfast?
Yes, the Copiague Wendy's location serves breakfast including combos, croissant and biscuit sandwiches, coffee, and sides. You can order via the app or website.
What nearby places can I visit before or after dining at this Wendy’s?
You can visit nearby places such as Starbucks for coffee, KFC for chicken meals, or the Big Lots discount store for shopping. Also nearby are CKO Kickboxing Copiague if you want a workout, and Modica Wine & Liquor for spirits.
Is there a nearby gas station where I can fuel up after visiting Wendy’s?
Yes, Mobil gas station is close to this Wendy’s location, useful if you need to refuel your vehicle after your meal.
Are there any hotels near this Wendy’s location for travelers?
Yes, nearby hotels include Days Inn and Red Roof Inn Copiague, convenient for travelers looking for lodging before or after visiting Wendy's.