Wendy's

3.8
1114 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1255 Sunrise Highway, Copiague, NY
11726, United States

Hours

Reviews

3.8
1,114 reviews
5 stars
495
4 stars
248
3 stars
147
2 stars
71
1 star
153

What are people saying?

AI-generated from recent customer reviews

Food Quality

Multiple customers reported issues with cold food, spoiled ingredients, and incorrect orders, indicating a lack of consistency in food preparation.

Customer Service

Numerous reviews highlighted rude and unprofessional staff behavior, with complaints about poor customer interaction and management.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and floors, raising concerns about hygiene standards.

Order Accuracy

A significant number of reviews mentioned incorrect orders and missing items, suggesting a recurring problem with order fulfillment.
  • ML
    Michele Losito
    Jan 3, 2026
    1.0
    This Wendy's is disgusting and the staff are not friendly and the food is disgusting as well
  • JJ
    Joseph
    Jan 3, 2026
    1.0
    This place is disgusting and the staff is horrible horrible horrible horrible. The owner must be horrible too . Food horrible. Cold. Stale bread and the staff is horrible horrible attitude people.
  • TD
    tony devito
    Dec 23, 2025
    1.0
    I rarely eat fast food, but after getting off work late I stopped at the Wendy’s in Copiague. That decision was a mistake. My order was completely cold, and when I opened my chicken sandwich I found **green, visibly rotting lettuce** sitting on the chicken. I immediately lost my appetite and could not eat any of it. This is not a minor issue—it’s a basic food safety failure. There is no excuse for spoiled produce being served to customers. That means either the food is not being checked, or employees do not care enough to stop bad product from going out. Either way, **management is responsible** for the standards in this store and for who is hired and supervised. After this experience, I looked at other reviews and was disturbed to see many complaints describing the same problems: cold food, poor quality, and lack of care. This shows a pattern, not a one‑time mistake. Customers should be able to trust that the food they are served is fresh and safe. Until the management of this location takes responsibility and fixes these ongoing issues, I cannot recommend eating here. I actually wouldn’t feed this food to my dog.. Do Better Wendys. Hope fully corporate she’s this
  • SM
    Suyapa Maradiaga
    Nov 1, 2025
    1.0
    A decir verdad estoy muy decepcionada a mi hijo le encanta Wendy pero hoy pasamos por esta tienda nos dieron un pollo duro aparte de ser chiquito nunca nos había pasado algo así La verdad no recomiendo comer ahí
  • CK
    Charanjeet Kaur
    Oct 16, 2025
    5.0
    good food

Frequently Asked Questions About Wendy's

Is 1255 Sunrise Highway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the opening hours for the drive-through at this Wendy's location?

The drive-through is open from 8:00 AM to 2:00 AM Monday through Thursday and Sunday, and until 3:00 AM on Fridays and Saturdays.