Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported slow service, incorrect orders, and rude staff at times.
Food Quality
Mixed reviews on food quality; some enjoyed the taste while others experienced undercooked or incorrect items.
Cleanliness
The restaurant is generally noted as clean, but some customers reported unsanitary conditions and issues with restrooms.
Value for Money
Customers appreciate the affordability of meals, especially for families, but some feel prices are high for the quality.
Mobile Ordering
Issues with mobile orders being incorrect or not ready upon arrival were frequently mentioned.
JJ
Jean
Nov 14, 2025
5.0
We did take out and everything was great. The Commack store is always clean and the staff is very friendly and helpful. The order was exactly right.
AR
Awilda rosa
Nov 3, 2025
5.0
La mejor comida
KK
Kristina
Oct 22, 2025
5.0
I usually always order through the mobile app and there are always pretty good deals. As a family of 6, you can get a good amount of food without spending $50 to $60. It's good for a quick bite or just a night you don't feel like cooking without breaking the bank. Employees are always friendly and it's quick and easy, especially due to the app.
IL
ilaf labubus
Oct 8, 2025
3.0
The food was basic but some guy was talking about the rapture??
AO
Angie ONeil
Sep 6, 2025
1.0
This is my 4th time requesting my burger to be cooked well done and I received them Pink inside. This time I ordered them well when I got to the window I talked to the person and explained my situation. That in the past they didn't do could you please make sure. He said no problem. I got home they are NOT well done n are pink inside. I called to complain. The manager answered the phone I wasn't even sure if I called wendy's, cause they just said, hello, in a very low voice after asking if this was in fact, wendy's, they said, yeah. I asked to speak with the manager and he said he was the manager. I told him the situation and he said, no problem. I'll make sure next time that they make them well. Done I said, how are you going to make sure next time?They're going to make them well done if I ask three separate times for this order to be well done was told that it was well done, got home and it was not well done. It's not okay cause this is the fourth time. I didn't get to eat my dinner. I didn't feel like having to recook it. So the raccoons outside will have their dinner tonight
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Commack, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Commack, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (631) 499-9887.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 2180 Jericho Turnpike Wendy’s serve breakfast?
Yes, this Wendy’s location in Commack, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 2180 Jericho Turnpike in Commack, NY currently open?
Yes! This Wendy's location is open and committed to serving quality food every day through dine-in, drive-thru, and delivery.
What are the drive-thru hours for this Wendy's location?
The drive-thru is open daily from 10:00 AM to 2:00 AM.
Does this Wendy's serve breakfast?
Yes, breakfast is served and includes combos, croissants, biscuits, classic sandwiches, coffee, and sides available via the app or website.
What payment options does Wendy's at this location accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I place an order for pickup or delivery from this Wendy's?
You can order through the Wendy's app or at order.wendys.com and select this location for pickup or delivery where available.
Where is Wendy's located and how can I contact them?
Wendy's is located at 2180 Jericho Turnpike, Commack, NY 11725. For inquiries, call (631) 499-9887 or use 888-624-8140 for customer care.
Are there any nearby dining options around Wendy's at 2180 Jericho Turnpike?
Yes, nearby dining options include Taco Bell, Boston Market, and Athenian Greek Taverna for different cuisines and dining experiences.
What entertainment venues are near Wendy's where customers might go after a meal?
Customers can enjoy nearby entertainment at Bowlero, Commack Bowling Alley, Lucky Strike Commack, and AMF Commack Vet Lanes for bowling and arcade games.
Are there useful nearby services near Wendy's for visitors?
Yes, nearby services include Bank of America and its ATM for banking needs, Dollar Tree for shopping, and Professional Optometry Vision Care for eye care.
Does this Wendy's location offer drive-thru and dine-in services?
Yes, this Wendy's offers both drive-thru and dine-in services to accommodate different customer preferences.