Wendy's

4.1
546 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2180 Jericho Turnpike, Commack, NY
11725, United States

Hours

Reviews

4.1
546 reviews
5 stars
274
4 stars
134
3 stars
75
2 stars
25
1 star
38

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, incorrect orders, and rude staff at times.

Food Quality

Mixed reviews on food quality; some enjoyed the taste while others experienced undercooked or incorrect items.

Cleanliness

The restaurant is generally noted as clean, but some customers reported unsanitary conditions and issues with restrooms.

Value for Money

Customers appreciate the affordability of meals, especially for families, but some feel prices are high for the quality.

Mobile Ordering

Issues with mobile orders being incorrect or not ready upon arrival were frequently mentioned.
  • JJ
    Jean
    Nov 14, 2025
    5.0
    We did take out and everything was great. The Commack store is always clean and the staff is very friendly and helpful. The order was exactly right.
  • AR
    Awilda rosa
    Nov 3, 2025
    5.0
    La mejor comida
  • KK
    Kristina
    Oct 22, 2025
    5.0
    I usually always order through the mobile app and there are always pretty good deals. As a family of 6, you can get a good amount of food without spending $50 to $60. It's good for a quick bite or just a night you don't feel like cooking without breaking the bank. Employees are always friendly and it's quick and easy, especially due to the app.
  • IL
    ilaf labubus
    Oct 8, 2025
    3.0
    The food was basic but some guy was talking about the rapture??
  • AO
    Angie ONeil
    Sep 6, 2025
    1.0
    This is my 4th time requesting my burger to be cooked well done and I received them Pink inside. This time I ordered them well when I got to the window I talked to the person and explained my situation. That in the past they didn't do could you please make sure. He said no problem. I got home they are NOT well done n are pink inside. I called to complain. The manager answered the phone I wasn't even sure if I called wendy's, cause they just said, hello, in a very low voice after asking if this was in fact, wendy's, they said, yeah. I asked to speak with the manager and he said he was the manager. I told him the situation and he said, no problem. I'll make sure next time that they make them well. Done I said, how are you going to make sure next time?They're going to make them well done if I ask three separate times for this order to be well done was told that it was well done, got home and it was not well done. It's not okay cause this is the fourth time. I didn't get to eat my dinner. I didn't feel like having to recook it. So the raccoons outside will have their dinner tonight

Frequently Asked Questions About Wendy's

Is 2180 Jericho Turnpike Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.