Taco Bell

3.5
932 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 2186 Jericho Turnpike in Commack. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2186 Jericho Turnpike, Commack, NY
11725, United States

Hours

Reviews

3.5
932 reviews
5 stars
380
4 stars
156
3 stars
117
2 stars
65
1 star
214

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, for both drive-thru and in-store orders.

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with complaints about poor treatment and lack of communication.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and overall dissatisfaction with the food quality.

Cleanliness

The restaurant was frequently described as dirty, with reports of overflowing garbage and unsanitary conditions.

Management Issues

Several reviews indicated poor management practices, including staff being overwhelmed and unresponsive to customer needs.
  • LD
    Lizzie D.
    6 days ago
    1.0
    Dont go here unless you plan to wait 25-40 mins for your food. This establishment is a disgrace!
  • JR
    Jeniffer Recinos
    Jan 1, 2026
    1.0
    Por Dios el pero Taco bell al q he ido más de 40 minutos esperando en el auto, wow que barbaridad demasiado se tardan eran las 2 am y en verdad tenia hambre !! La cola de autos llegaba hasta la calle no volveré jamás aqui
  • BB
    BV
    Dec 28, 2025
    1.0
    This has to be the WORST taco bell I have ever been to. It doesn't matter if you order inside, online, drive thru, or doordash. The past 4-5 times the orders took an hour for them to prepare. And I'm not even exaggerating. Tonight I placed a doordash order and the first driver canceled because of the wait. I don't blame them. Then the next driver sat there and waited for probably 30 minutes. I'm never going to this location again. And the last couple of times I went inside to pick up my orders, the employees don't want to speak to you, and they don't understand English so there is no point in trying to talk to them. Showing your name for the pickup order was too difficult for them.
  • MA
    Muhammad Akhtar
    Dec 23, 2025
    1.0
    i am a dasher and just for two orders, i had to stand for more than 30 minutes at a “fast food restaurant”. very inefficient as this wasn’t the first time the took long
  • AD
    Amanda D'Aponte
    Dec 3, 2025
    1.0
    had to order at the window since the speaker was broken. Okay, no problem. I ordered and paid and then was handed something completely different from what i ordered. I went inside and explained what happened and they said they’d fix it for me. I said okay thanks and waited patiently. When they brought the food i asked if i could get a refund for the original order and they told me “no it’s basically the same price” and refused me a refund… as all the staff stood at the counter as to make me feel threatened or something. Was already having a bad day so i said okay… and just left. Young girl there was so rude and nasty. They’ve messed up my order too many times at this location

Frequently Asked Questions About Taco Bell

What are the regular operating hours at this Taco Bell location?

This Taco Bell in Commack is closed on Mondays. From Tuesday to Sunday, it opens at 8:00 AM. It closes at 4:00 AM Tuesday through Thursday and Sunday, and at 5:00 AM on Friday and Saturday.

Does this Taco Bell location offer a drive-through service?

Yes, there is a drive-through available except on Mondays when the location is closed.