Taco Bell

Reviews

• CA

  Christine Ardigo

  1 day ago
  1.0
  Placed order online. Waited on drive thru for 10 minutes and the line did not even move. Went in to get food and they told me I had to get back online. When I got back on the line waited another half hour just to find out that the speaker was broken and everyone had to wait to order their food. By the time I got up to the window, my food was sitting there for a half hour. Don’t know why the guy couldn’t just hand it to me when I walked into the store instead of making me wait online for a half hour knowing that the speaker was broken. Totally rude. Same guy handed me the food a half hour later
• HI

  Harwindernyc IG

  1 day ago
  5.0
  Hi, I want to report an issue at Taco Bell located at 2186 Jericho Tpke, Commack, NY. When I arrived, the drive-through line was extremely long, and I already had another customer’s food in my car with an active timer. I do believe I received the ready for pick up But. No. As a driver, I literally picked up from the other taco Bell Grubhub’s guidelines say: • Drivers are not required to wait in excessively long lines. • Drivers must avoid actions that delay other active orders. • Drivers only need to make a reasonable attempt to pick up the food. • If a restaurant causes an unreasonable delay, drivers should contact support. I followed those rules. I tried to pick up the Taco Bell order at the door before delivering the other customer’s food. When the Taco Bell order wasn’t ready, I had to deliver the first order so it would not be late. When I came back to Taco Bell, the lobby door was closed even though they were still operating. I saw an employee open the door and hand food to another customer/driver. 3rd party. But when I walked up at the same moment, the employee closed the door in front of me and walked away, refusing to give me the Grubhub order. Restaurant responsibilities under Grubhub include: • Providing access to pickup areas during active operating hours. • Treating all drivers equally and not selectively refusing service. • Preparing orders in a timely manner. • Handing off orders to drivers who arrive for pickup. Because they refused the order and denied access, I was unable to complete the pickup despite multiple attempts. Food out of eating temperature.
• JS

  Jack Simon

  Nov 14, 2025
  1.0
  Uses AI drivethru ordering system which is really really annoying.
• EN

  Elmer Nicolas

  Nov 1, 2025
  1.0
  This location is by far the most unpolite and the most unefficient of all of the commack area, they take forever to serve you even though they have like 8 people im there.. after 12 drive thru line forget about it!!
• KM

  Keith matos

  Oct 19, 2025
  1.0
  Food is what it is but the service is horrible. They completely ignore anyone at the counter and focus on drive thru. Not a nice group of employees even when they do decide to make an appearance. Its the one place I hate having to go to because I leave angry every time

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