Outback Steakhouse

4.5
2064 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Commack off Jericho Turnpike and Beechwood Lane and across the street from Capital One Bank.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
216 Jericho Turnpike, Commack, NY
11725, United States

Hours

Reviews

4.5
2,064 reviews
5 stars
1,549
4 stars
284
3 stars
106
2 stars
58
1 star
67

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the attentive and friendly service from various servers, with specific mentions of staff like Tim, Alaine, and Tori.

Food Consistency

While some reviews highlighted excellent food quality, others noted inconsistencies, particularly with portion sizes and cooking accuracy.

Reservation Issues

A significant complaint involved mishandling of reservations, leading to long wait times and poor customer service from management.

Atmosphere

The restaurant was frequently described as clean and welcoming, contributing positively to the dining experience.

Value for Money

Customers generally felt that the pricing was reasonable for the quality of food and service, although some expressed concerns about rising prices.
  • BS
    Bob Slingo
    Nov 12, 2025
    4.0
    We went to Outback in Commack, NY for the complimentary Veterans Day 3-course special meal. (Thank you Outback!) It was very crowded due to the Veterans Day special. However, the host & reservation desk were very accomodating. Our server, Emande`, was excellent, very friendly & courteous! I had the 6-ounce Sirloin 3-course meal, which was ok, but the steak was a little tough. My wife had the Aussie Cobb Salad with grilled chicken, which was excellent. The atmosphere was ok too, but it had a noticeable stale odor, which I have noticed in other Outback restaurants.
  • AC
    Ava Ciardiello
    Nov 10, 2025
    5.0
    My waitress was Danielle. And she was very delightful she gave the most outstanding service. And with it being so busy she handed my table very well.
  • IR
    Imelda Reyes
    Nov 8, 2025
    5.0
    The food here is excellent, quick service and the staff is kind
  • SM
    Steve Michelcic
    Nov 4, 2025
    5.0
    Its a chain steakhouse. Consistent food quality and atmosphere, always good service. Inflation beginning to creep into the menu pricing, but thats pretty much everywhere.
  • DC
    Desiree Cain
    Oct 12, 2025
    1.0
    Went to Outback last night to celebrate a 90th birthday with a party of 16 people. The reservation was made months ago and confirmed four times, the most recent confirmation was within the past week. When we arrived at 6:00 PM, we were told there was no record of our reservation. The staff said it would be a 45-minute wait, which we were willing to accept. Forty-five minutes turned into an hour, and still no table. A young server kindly offered to take our drink orders outside while we waited, but the manager shut that down immediately, saying Outback “does not accept reservations” and that we were “not allowed to drink outside.” To make matters worse, another birthday party who arrived after us was seated before us. When we explained that our reservation had been confirmed multiple times, the manager dismissed it completely and showed no concern or courtesy. In the end, we took our business elsewhere, Sangria 71, where the service and hospitality were the complete opposite (see my review there). This experience was rude, unprofessional, and inconsiderate. The manager’s attitude lost Outback the business of 16 people, and I sincerely hope others take note. We will never dine at Outback Commack again.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.