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Dunkin' Zero
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Dunkin'

3.9
(184 reviews)

Business Details

2073 Jericho Tpke, Commack, NY
11725, United States
(631) 543-3392
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Commack, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2073 Jericho Tpke, Commack, NY
11725, United States

Hours

Reviews

3.9
184 reviews
5 stars
100
4 stars
33
3 stars
15
2 stars
8
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff is often friendly and efficient, but there are reports of rude employees and inconsistent service quality.

Food Quality

While many customers enjoy the coffee and breakfast items, there are complaints about stale donuts and poorly made coffee.

Cleanliness

Concerns have been raised about cleanliness and food safety practices, particularly regarding the handling of food and employee hygiene.

Order Accuracy

Multiple reviews indicate frequent issues with incorrect orders and missing items, leading to customer frustration.

Drive-Thru Experience

The drive-thru service is often quick, but there are complaints about long wait times and order mistakes.
  • JH
    Joseph Harrigan
    Feb 4, 2026
    5.0
    Staff is always efficient and friendly at the drive thru
  • JB
    Jose Blanco-Mendez
    Dec 10, 2025
    5.0
    Great customer service. Food was great. The iced coffee was made perfectly to my liking. Which in many cases is hard for a location to make it the way I like it. 5 stars deserved definitely.
  • SE
    Star Of Elohim
    Dec 10, 2025
    4.0
    The service here is quick and the food and drinks come as expected. It's better to eat the donuts during the day.
  • MH
    M H
    Dec 5, 2025
    1.0
    Review: I recently bought a coffee from this place, and it turned out to be one of the most disappointing experiences I’ve ever had. The coffee had visible grounds/residue in it, which should never happen with properly prepared coffee. On top of that, the taste was terrible — bitter, unbalanced, and simply not drinkable. In my entire life, I have never been served coffee in such poor condition. This raises serious concerns about their quality, cleanliness, and overall professionalism. It was extremely disappointing, and I hope the management takes this seriously and improves their standards.
  • KD
    K D
    Nov 15, 2025
    1.0
    Sorry to say this Dunkin is not What it used to be, if it doesn’t shape up, they’re gonna get a visit from the health department! First whatever you get cooked from the turbo oven REEKS of a chemical plastic smell, THAT CANNOT BE HEALTHY PPL!! I was told it has something to do with them not changing the liners often enough, so is this about being cheap or lazy? Which reason are they willing to make their customer sick over? Cuz It can’t be about money cuz the prices keep going up For the same food? IN FACT, IT’S LESS FOOD TECHNICALLY BECAUSE WHEN YOU ORDER A LARGE COFFEE, THEY GIVE YOU 3/4 OF A CUP, WHICH WHEN YOU POUR IT INTO A MEDIUM SIZE CUP, IS A MEDIUM CUP OF COFFEE!!! I bet most people out there don’t realize that, but try it yourself. We’re all paying for a large & only gettin a medium.- NOT NICE DUNKIN’! And when you order single donuts muffins, croissants or whatever here🔥the wax paper used to prevent any germs from touching your food gets shoved in the bag WITH your food ! HELLO!!!! IF THE HEALTH DEPARTMENT HEARS ABOUT THIS, YOU’RE GONNA BE OUT OF BUSINESS!!! The whole purpose of the wax paper is so that if your employees gloves have touched something dirty, the germs won’t touch the person‘s food.🔥 IF THEY’RE SHOVING THE DIRTY WAX PAPER IN THE BAG WITH THE FOOD, YOUR CONTAMINATING THE FOOD!! !DUH, Come on people this is not rocket science!!! THAT’S JUST GROSS!!! It’s supposed to go in the garbage. It would also be nice IF YOU COULD FIND THE CREAM CHEESE when you get a bagel with cream cheese, What’s that about? There never seems to be a problem when they butter the toasted bagels. In that case, both the Bagel & the bags dripping with oil, so why not be as generous with the cream cheese? Either way, I work hard for my “do rey me $$ “ & when I asked for a cup of coffee, I expect a full one, When I ask for cream cheese,, I expect to be able to see it,. And I prefer all my stuff without any of it being contaminated! Maybe Mgmt. could work on it. Never had this problem a year or so ago I’m wondering if it’s under a new mgmt. or new owners? EITHER WAY IF THIS STUFF CONTINUES AFTER THEY READ THIS REVIEW, MY FAMILY OF 6 WON’T BE BACK NOR WILL A LOT OF THE PPL I KNOW-. REALLY hoping something changes!

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Commack, NY?

Dunkin' in Commack, NY is open Monday to Thursday from 4:00 AM to 10:30 PM, Friday from 4:00 AM to 11:00 PM, Saturday from 4:30 AM to 11:00 PM, and Sunday from 5:00 AM to 10:30 PM.

Does Dunkin' in Commack offer delivery and pickup services?

Yes, this Dunkin' location offers both curbside pickup and delivery services.

Brand Certified Facts from Dunkin'

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Certified March 01, 2026Yext Knowledge Graph
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