Chipotle Mexican Grill

3.7
351 reviews
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Business Details

660 Commack Rd, Commack, NY
11725, United States
(631) 499-2676
https://locations.chipotle.com/ny/commack/660-commack-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3349
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About

Mexican Restaurant
Chipotle Commack is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
660 Commack Rd, Commack, NY
11725, United States

Hours

Reviews

3.7
351 reviews
5 stars
167
4 stars
62
3 stars
29
2 stars
19
1 star
74

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported rude staff, slow service, and poor communication, leading to a negative dining experience.

Food Quality

Many reviews highlighted issues with food quality, including overly salty dishes, small portions, and instances of raw or poorly prepared food.

Cleanliness

The establishment was often described as dirty, with unclean tables and unsanitary conditions noted by multiple customers.

Inconsistent Portions

Several customers complained about inconsistent portion sizes, often receiving less food than expected for the price.
  • CT
    cesar luis solano triana
    Jan 2, 2026
    2.0
    The food is good, like at most Chipotle locations, but the customer service was not the best. The woman at the front was rude and had a bad attitude, when working in customer service, having a good attitude is important.
  • DM
    David Miller
    Nov 15, 2025
    1.0
    Promised pick up 7pm. Mobile app said it was ready at 6:55pm which is when i arrived. Didnt leave until 7:11. And you would think because of the delay there would be extra portion of protein or something, Nope, very small portion in the bowl. Strike 2 with Chipotle!!!
  • VP
    Vikesh Patel
    Nov 10, 2025
    1.0
    I was charged guacamole even though I brought 2 veggie bowls, paid $5.90 for no reason. Just because i asked for it to be on the side and not in my bowl. Also, I bought a quesadilla and i did not receive the three included sides.
  • NM
    Neeraj Mathew
    Oct 3, 2025
    1.0
    Very rude workers!! Heard a lady curse me in Spanish after I placed my order for the burrito Doesn’t even know to fold a burrito
  • LR
    Lu Ram
    Sep 18, 2025
    1.0
    This is the third time I go to this location and it tastes like salt was poured all over the food. I’ve reached out to customer service in the past as I’ve had to throw away meals that I had purchased on because of this same issue and still nothing is being done. I won’t be returning.
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Frequently Asked Questions About Chipotle Mexican Grill

What is Chipotle Mexican Grill in Commack known for?

Chipotle Commack is a fast-casual restaurant chain that offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill in Commack?

Chipotle Commack is open daily from 10:45 AM to 11:00 PM.