Mixed reviews on food quality; some praised the pho and summer rolls, while others criticized freshness and portion sizes.
Customer Service
Customer service experiences varied widely, with some praising the staff's friendliness and others reporting rudeness and poor handling of issues.
Atmosphere
The restaurant has a cozy and welcoming atmosphere, but cleanliness issues, particularly in the bathrooms, were noted by several customers.
Ordering System
The automated tablet ordering system received mixed feedback; while some found it convenient, others experienced issues and preferred traditional service.
Pricing Concerns
Many customers felt the prices were high relative to portion sizes and food quality, leading to dissatisfaction.
SM
Shannon Miller
Feb 25, 2026
5.0
I love this cozy little spot. They have the best pho(such flavorful broth) and such a calm, warm environment. I love it here ❤️
TJ
Tyler Jobson
Feb 22, 2026
2.0
Food was not fresh (brown lettuce,wilted greens), beef was inedible with the beef and rice dish - it was like trying to eat jerky. The pho was a much darker broth and im used to a lighter broth. The broth of the pho had fair enough flavor but honestly I worry about quality control when greens arent fresh and food isnt cooked properly
We did call and ask for a refund of the beef and the person on the phone did say they'd speak with the manager and get it refunded but we'll see. We usually go with Vans but unfortunately can be difficult to get ahold of on certain days but in this case going forward we'll wait it out
NS
Nicholas Slaughter
Feb 15, 2026
5.0
Love Pho Yum!!! We drive 40 minutes from our house just to get their Pho! The quality is wonderful and the service is great!
AS
Abdool Shaw
Feb 8, 2026
1.0
I would give this place 0 stars if I could. The customer service was terrible. The lady at the front was rude, not-helpful and begging for a tip. The pho was disgusting, we couldn’t even finish it. We ordered boba tea and that was also disgusting, you could see it separating. There were flies while we were eating. I would definitely not eat here again and won’t recommend it to anyone. If you really want good pho, I’d recommend Pho Van in Schenectady.
JL
Jiada Li
Jan 31, 2026
1.0
I've ate Vietnam pho beef noodles across the U.S., but this noodle is the worst one I tried. Although it is the cheapest one, i didn't expect the pho noodle is too oily to be put on my mouth. The bow is small and noodle are not very ungenerous!
Pho Yum is open Monday to Thursday from 11:00 AM to 8:30 PM, Friday and Saturday from 11:00 AM to 9:00 PM, and Sunday from 11:00 AM to 8:00 PM.
When can I order delivery from Pho Yum?
Delivery is available Monday to Thursday from 11:00 AM to 8:15 PM, Friday and Saturday from 11:00 AM to 8:45 PM, and Sunday from 11:00 AM to 7:45 PM.
Does Pho Yum offer takeout service and what are the hours?
Takeout service is available Monday to Thursday from 11:00 AM to 8:15 PM, Friday and Saturday from 11:00 AM to 8:45 PM, and Sunday from 11:00 AM to 7:45 PM.
What types of services does Pho Yum provide?
Pho Yum offers in-store pickup and delivery services.
Where is Pho Yum located?
Pho Yum is located at 1558 Central Ave, Colonie, NY 12205, United States.
What categories of cuisine does Pho Yum specialize in?
Pho Yum specializes in Vietnamese, Southeast Asian, Asian cuisine and is also a noodle shop, pho restaurant, bubble tea store, vegetarian restaurant, cafe, tea store, and caterer.
How can I view Pho Yum's menu or place an order online?
You can view the menu and place an order online at https://pho-yum.com/menu.
Are there any notable nearby places to Pho Yum where I can visit before or after dining?
Nearby places include New Tobacco House (tobacco and medical supplies), Mr. Subb (sandwich shop), and Monro Auto Service and Tire Centers (auto repairs). These spots provide convenient options for shopping or errands around your visit to Pho Yum.
Which nearby restaurants could I visit for different food options near Pho Yum?
Nearby restaurants include Domino's Pizza for pizza lovers, The Burger Experience for burgers, and The Wing Experience for chicken wings and sandwiches, offering a variety of dining options close to Pho Yum.
Are there convenience stores or fuel stations near Pho Yum for quick stops?
Yes, Mega Mart and Stewart's Shops are nearby convenience stores, and there are gas stations such as Gulf and Mobil close to Pho Yum, making it easy to combine shopping or refueling with your visit.
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