Dunkin'

3.9
425 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Colonie, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
186 Wolf Rd, Colonie, NY
12205, United States

Hours

Reviews

3.9
425 reviews
5 stars
212
4 stars
91
3 stars
45
2 stars
22
1 star
55

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Customer experiences with staff vary widely, with some reporting rudeness and unprofessional behavior, while others praise the friendliness and efficiency of the team.

Order Accuracy

Many customers expressed frustration with incorrect orders, suggesting a need for better attention to detail.

Cleanliness

Concerns were raised about cleanliness and hygiene, particularly regarding staff behavior and the overall condition of the store.

Product Quality

While some customers enjoyed fresh coffee and donuts, others reported issues with food quality, including stale items and poorly made drinks.

Service Speed

The speed of service is inconsistent, with some customers noting quick service while others experienced long wait times.
  • AE
    asmae elmahroug
    Oct 21, 2025
    1.0
    She messed up my order, so i came back right away, and she was claiming that i am the one who's making mistake, then she replaced what she gave me wrong and dismissed me rudely. Didn't let me even finish what i was saying even though i was talking to her politely and there was no one in the queue.
  • CS
    Christine “Steen”
    Sep 28, 2025
    5.0
    I drive through here five days a week to get my coffee and sometimes breakfast. All of the staff at the drive-through window are so sweet, very kind and very efficient. They have never ever gotten my order wrong. I used to go to the Dunkin’ Donuts in Clifton Park and it was terrible there so I love the colony location.@ and only come here on my way to work now! Great job to the management on hiring wonderful staff.
  • JC
    Jessica Crogan
    Sep 7, 2025
    3.0
    Always check your order when leaving this Dunkin. Chances are it will not be correct.
  • GL
    Glynis Lyman
    Aug 28, 2025
    1.0
    Please be kind and tell me that the donut is ordered was not unavailable. I paid 1.99 for donut and didn't receive. Drove all the way back to tell them ugh. I won't return.
  • TB
    Tyrone Briggs
    Jun 3, 2025
    4.0
    They didn't have k-cup coffee

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Colonie, NY?

Dunkin' in Colonie, NY is open daily from 4:00 AM to 9:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.