Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Colonie, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
430 reviews
5 stars
214
4 stars
92
3 stars
45
2 stars
22
1 star
57
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some staff being friendly and efficient while others were rude and dismissive.
Order Accuracy
Many reviews highlighted issues with incorrect orders and a lack of attention to detail when fulfilling requests.
Cleanliness
Several customers expressed concerns about cleanliness and hygiene, particularly regarding staff behavior and the overall environment.
Product Quality
Feedback on food and drink quality was mixed, with some items praised for freshness while others were criticized for being stale or poorly prepared.
Staff Attitude
There were numerous complaints about staff being unprofessional or rude, impacting the overall customer experience.
- NVNelly VecchiniDec 23, 20255.0Tia who was their previous manager got transferred. She was awesome. William, Jacob, Kaitlyn and Mame are excellent employees Always prompt to service getting my order’s right at all times.
- SSSamDec 7, 20251.0This Dunkin has been ripping off customers for over a year. They are serving regular crap bacon in place of actual snacking bacon which has other seasoning. The coffee at this location is so bad I refuse to buy it there, and there is definitely bad crews on the weekends (especially sundays). Coffee is so bad it tastes like dirty dish water. When I have complained they make it the same way again without actually making what is ordered....I have notified corporate and I apparently am not the only one complaining.
- AEasmae elmahrougOct 21, 20251.0She messed up my order, so i came back right away, and she was claiming that i am the one who's making mistake, then she replaced what she gave me wrong and dismissed me rudely. Didn't let me even finish what i was saying even though i was talking to her politely and there was no one in the queue.
- CSChristine “Steen”Sep 28, 20255.0I drive through here five days a week to get my coffee and sometimes breakfast. All of the staff at the drive-through window are so sweet, very kind and very efficient. They have never ever gotten my order wrong. I used to go to the Dunkin’ Donuts in Clifton Park and it was terrible there so I love the colony location.@ and only come here on my way to work now! Great job to the management on hiring wonderful staff.
- JCJessica CroganSep 7, 20253.0Always check your order when leaving this Dunkin. Chances are it will not be correct.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Colonie, NY?
Dunkin' in Colonie, NY is open daily from 4:00 AM to 9:00 PM.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services.
Can I order ahead using a mobile app at Dunkin' in Colonie?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms.
What kind of food and beverages does Dunkin' in Colonie serve?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and a variety of premium beverages including seasonal specialty drinks.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location has a drive-thru for quick and convenient service.
Does Dunkin' in Colonie welcome families and children?
Yes, Dunkin' welcomes families and children at this location.
What payment methods are accepted at Dunkin' Colonie?
Dunkin' Colonie accepts both debit and credit card payments.
Are there any nearby hotels where visitors can stay close to Dunkin'?
Yes, nearby hotels include Red Roof Inn and Best Western Albany Airport Inn, making it convenient for travelers to grab a coffee or breakfast at Dunkin'.
Which nearby restaurants can I visit after enjoying Dunkin's breakfast or coffee?
You might consider dining at nearby restaurants such as Olive Garden, Reel Seafood Company, or Red Lobster for lunch or dinner after visiting Dunkin'.
Are there any nearby educational or professional service centers near Dunkin'?
Yes, nearby points of interest include SUNY University at Albany and the Capital Region Human Resource Association, which may be convenient for students and professionals needing a coffee break.