Brand Certified
Dunkin'
3.9(435 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
186 Wolf Rd, Colonie, NY
12205, United States
Certified by Dunkin' • Mar 01, 2026
(518) 454-9400
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Colonie, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.9
435 reviews
5 stars
215
4 stars
92
3 stars
46
2 stars
24
1 star
58
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customer experiences with staff are mixed; while some report friendly and efficient service, others mention rudeness and unprofessional behavior.
Order Accuracy
Many customers express frustration with incorrect orders and the need to check orders before leaving, indicating a lack of consistency in order accuracy.
Cleanliness and Atmosphere
Several reviews highlight cleanliness issues and unprofessional behavior from staff, impacting the overall atmosphere negatively.
Product Quality
Feedback on product quality is varied, with some customers enjoying fresh coffee and donuts, while others report poor tasting items and inconsistent preparation.
Service Speed
While some customers appreciate the quick service, others report long wait times and poor time management during busy hours.
- HGherm greenfieldFeb 12, 20263.0Pretty good all around. Little better then some Dunkin.
- ESErin ScottJan 26, 20265.0My husband and I run on Dunkin
- NVNelly VecchiniDec 23, 20255.0Tia who was their previous manager got transferred. She was awesome. William, Jacob, Kaitlyn and Mame are excellent employees Always prompt to service getting my order’s right at all times.
- SSSamDec 7, 20251.0This Dunkin has been ripping off customers for over a year. They are serving regular crap bacon in place of actual snacking bacon which has other seasoning. The coffee at this location is so bad I refuse to buy it there, and there is definitely bad crews on the weekends (especially sundays). Coffee is so bad it tastes like dirty dish water. When I have complained they make it the same way again without actually making what is ordered....I have notified corporate and I apparently am not the only one complaining.
- AEasmae elmahrougOct 21, 20251.0She messed up my order, so i came back right away, and she was claiming that i am the one who's making mistake, then she replaced what she gave me wrong and dismissed me rudely. Didn't let me even finish what i was saying even though i was talking to her politely and there was no one in the queue.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website