Arby's

3.9
241 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
131 Colonie Center, Colonie, NY
12205, United States

Hours

Reviews

3.9
241 reviews
5 stars
107
4 stars
65
3 stars
28
2 stars
16
1 star
25

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the roast beef and curly fries, though some noted issues with cold or greasy items.

Service Issues

Several reviews highlighted inconsistent service, with some customers experiencing rudeness or long wait times.

Atmosphere

The location in a mall food court received mixed reviews, with some finding it uninviting and others noting cleanliness.

Value Concerns

Customers expressed dissatisfaction with pricing and portion sizes, mentioning 'shrinkflation' and a lack of deals compared to other locations.
  • SZ
    Simply Zakkai
    Oct 13, 2025
    3.0
    Steak Nugget Bowl: A Zesty New Contender from Arby's Is Arby's new Steak Nugget Bowl worth the hype? The bowl features Arby's signature new steak bites nestled atop a generous serving of white cheddar mac n cheese, all crowned with crispy fried onions. At $12.99, it may not be the best value, but it certainly isn't a bad indulgence. As a loyal Arby's enthusiast, I must confess that I'm not the biggest fan of their mac n cheese, which honestly detracted a bit from the overall experience for me. In my personal opinion, this dish would be elevated significantly if the steak bites were served on a base of creamy mashed potatoes instead; that would feel more traditional and undoubtedly delicious. I initially rate the bowl a 7/10. However, a drizzle of buffalo sauce completely transformed the flavor profile, making the entire dish delicious! With the sauce, it's a definite 9/10! This particular Arby's is located in a food court, so there's nothing special to report about the atmosphere (⭐️⭐️⭐️). The service, however, was excellent as usual—great patience and a consistently accurate order (⭐️⭐️⭐️⭐️). Food: ⭐️⭐️⭐️⭐️ Atmosphere: ⭐️⭐️⭐️ Service: ⭐️⭐️⭐️⭐️ Totaling: 4 stars 🌟 Guys, stop sleeping on Arby's! They got the meats! 🍖 Thanks for watching, where every bite tells the story!
  • NT
    Nicole Tompkins
    Aug 8, 2025
    1.0
    went up to order my food noone was there and three workers continue talk and laugh and I went register and girl worker just stare at me so I left
  • MR
    Michael Ridgway
    Sep 24, 2021
    4.0
    Good place to go good service good food and good people.
  • JS
    Joseph Sagginario
    Aug 24, 2019
    5.0
    New Hawaiian sandwich pretty awesome