Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,481 reviews
5 stars
529
4 stars
292
3 stars
211
2 stars
107
1 star
342
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Cleanliness
While some customers noted cleanliness, others reported messy conditions and poorly maintained facilities.
Order Accuracy
Many reviews highlighted issues with order accuracy, including missing items and incorrect food.
Staff Attitude
Several customers mentioned unprofessional behavior from staff, including lack of attention and dismissive attitudes.
- ADAdam Dawoud1 day ago1.0Every time I come here they always forget to give me part of my order. Im always missing something could be anything like fries and or a sandwich. This is ridiculous. I dont care that you guys have lines. But its not fair I always have to fight to get a part of my order and you guys always give me a dirty look. I just want what I paid for like everybody else.
- GEGiorgos Egonidis3 days ago5.0Good
- BZBrian ZhangallimbayDec 18, 20252.0Workers are talking instead of working.
- NCNestor CamarilloNov 26, 20255.0This McDonald’s at College Point (20th Ave) is always on point! The service here is consistently great — the staff is friendly, fast, and they really keep things moving even during the busy hours. The place is super clean every single time I stop by, which says a lot about the management. You can tell they care about the customer experience. The food is always fresh, and now with the new NFL Jets Pack, it’s even better for families or groups. Perfect for sharing, and honestly a great deal. Even when the line is long, they handle it quick and the order always comes out right. Great service, great food, great management. Definitely one of the best McDonald’s in Queens.
- PEPatricia EspinozaNov 26, 20251.0Nunca dan al orden bien tú pides una qtr pounder dlx y solo te dan el pan con carne son mal educados se enojan si les dices que la orden está mal la orden y te contestan muy pésimos se la pasan jugando entre ellos y no ponen atención a su trabajo
Frequently Asked Questions About McDonald's
What are the operating hours for in-store dining at this McDonald's location?
This McDonald's location is open 24 hours a day, 7 days a week for in-store dining.
What are the drive-through hours at this McDonald's?
The drive-through is open 24/7, operating 24 hours every day of the week.
Can I get delivery from this McDonald's and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 12:59 AM the next day.
Does this McDonald's offer curbside pickup and no-contact delivery?
Yes, this McDonald's offers curbside pickup, same day delivery, and no-contact delivery services for customer convenience.
Which payment methods are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a mobile app to order from this McDonald's?
Yes, you can order from the McDonald's App available on both iOS and Android platforms.
What kinds of services are offered at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
It is located at 13811 20th Ave, College Point, NY 11356, United States.
What nearby places can I visit along with McDonald's at 13811 20th Ave?
Nearby places include Starbucks for coffee, LaGuardia Airport for travel needs, and Old Navy for clothing shopping.
How can nearby Starbucks complement your visit to this McDonald's?
You can enjoy a variety of coffee options at Starbucks nearby if you prefer specialty beverages before or after your meal at McDonald's.
How is LaGuardia Airport useful when visiting this McDonald's location?
LaGuardia Airport is close by, making this McDonald's convenient for travelers looking for quick meals before or after their flights.
Are there shopping options near this McDonald's location?
Yes, nearby shopping options include Old Navy for clothing and BJ’s Wholesale Club for discount store needs.