Dunkin'

3.8
342 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve College Point, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
13210 14th Ave, College Point, NY
11356, United States

Hours

Reviews

3.8
342 reviews
5 stars
154
4 stars
89
3 stars
38
2 stars
4
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some employees are praised for their friendliness and helpfulness, while others are criticized for rudeness and poor attitude.

Order Accuracy

Many customers reported issues with incorrect orders and poor handling of complaints, leading to frustration and dissatisfaction.

Cleanliness

The cleanliness of the location is frequently mentioned, with some customers noting it as clean while others report dirty conditions.

Speed of Service

Service speed varies significantly; some customers appreciate the quick service, while others experience long wait times even when the store is not busy.

Product Quality

Product quality is inconsistent, with some customers enjoying their food and drinks, while others complain about stale items and incorrect drink preparations.
  • JD
    janet delgado
    Nov 5, 2025
    1.0
    Not that my review will make a difference but I just had to write (my first review) yesterday November 4th at about 1 p.m. was my son’s birthday and to feed his sweet tooth I went to Dunkin Donuts. The woman that took my order was beyond unkind and just plainly rude. I was stunned. In the end she put my change on the counter- did not hand me my order (just left it on the some jar there.)As I went to pick up the box it was not sealed and it twisted and the donuts almost spilled out. She just walked away and went to the back. Another employee helped me - he was annoyed with her - he exchanged words with her then apologized to me. On top of that the man she attended to before me she kept coughing without covering her mouth- not good. Like I said it’s just donuts in the end. How she made me feel was just awful. How sad.
  • RB
    Rodney Byke
    Sep 29, 2025
    4.0
    I mean it's Dunkin, this location worked very fast to get my order to me so I'm not waiting as long as other places. My thing is I always forget to use my points or scan for points because the cashier's are so quick. I just pay and leave. I would say when I told them the cup was super hot from the fresh coffee the young lady gave me a second cup to help because they didn't have any of the sleeves. I thought that was very very nice. And it helped a lot.
  • KS
    Kailynn Santiago
    Sep 8, 2025
    5.0
    😋
  • KH
    Karla Renata Malagreca - Hohl
    Sep 4, 2025
    5.0
    Always my favorite place!!!
  • OM
    Omar Malik
    Aug 31, 2025
    5.0
    One of the more nicer Dunkin’ Donuts out here, customer service was very nice and friendly and actually took time to make my drink instead of rushing it and doing a half job

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in College Point, NY?

Dunkin' in College Point, NY is open 24 hours a day, 7 days a week.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' provides both delivery and curbside pickup services for your convenience.