Dunkin'

3.8
344 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve College Point, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
13210 14th Ave, College Point, NY
11356, United States

Hours

Reviews

3.8
344 reviews
5 stars
154
4 stars
90
3 stars
38
2 stars
4
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or unhelpful staff, while others praised friendly and attentive service.

Order Accuracy

Numerous reviews highlight issues with incorrect orders and poor handling of complaints, leading to customer frustration.

Cleanliness

Several customers noted cleanliness issues, particularly in the bathrooms and overall store environment.

Speed of Service

While some customers appreciated the quick service, others experienced long wait times and slow service, especially during busy periods.

Product Quality

Mixed reviews on product quality, with some customers enjoying their drinks and food, while others reported dissatisfaction with specific items.
  • JG
    Jessica Gundel
    Dec 27, 2025
    4.0
    Like them very much.
  • KT
    Kevin Tapia
    Nov 29, 2025
    1.0
    Employees are unbelievably rude, i ordered an item then the employee told me to wait and i did, i sat down and then he asked me what i wanted and i let him know i wanted a hot chocolate, he then rudely asked me if i wanted him to charge me or what, so i told him if he actually let me know the price then maybe id pay. This isnt the first time this same night time employee has been rude for no damn reason
  • JD
    janet delgado
    Nov 5, 2025
    1.0
    Not that my review will make a difference but I just had to write (my first review) yesterday November 4th at about 1 p.m. was my son’s birthday and to feed his sweet tooth I went to Dunkin Donuts. The woman that took my order was beyond unkind and just plainly rude. I was stunned. In the end she put my change on the counter- did not hand me my order (just left it on the some jar there.)As I went to pick up the box it was not sealed and it twisted and the donuts almost spilled out. She just walked away and went to the back. Another employee helped me - he was annoyed with her - he exchanged words with her then apologized to me. On top of that the man she attended to before me she kept coughing without covering her mouth- not good. Like I said it’s just donuts in the end. How she made me feel was just awful. How sad.
  • RB
    Rodney Byke
    Sep 29, 2025
    4.0
    I mean it's Dunkin, this location worked very fast to get my order to me so I'm not waiting as long as other places. My thing is I always forget to use my points or scan for points because the cashier's are so quick. I just pay and leave. I would say when I told them the cup was super hot from the fresh coffee the young lady gave me a second cup to help because they didn't have any of the sleeves. I thought that was very very nice. And it helped a lot.
  • KH
    Karla Renata Malagreca - Hohl
    Sep 4, 2025
    5.0
    Always my favorite place!!!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in College Point, NY?

Dunkin' in College Point, NY is open 24 hours a day, 7 days a week.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' provides both delivery and curbside pickup services for your convenience.