Dunkin'

3.8
480 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cohoes, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
92 Saratoga St, Cohoes, NY
12047, United States

Hours

Reviews

3.8
480 reviews
5 stars
229
4 stars
87
3 stars
60
2 stars
26
1 star
78

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders and missing items, leading to frustration.

Customer Service

Feedback indicates a mix of friendly and rude service, with some employees displaying unprofessional behavior.

Food Quality

While some customers enjoyed the food, there were complaints about burnt items and poor health standards.

Speed of Service

Many reviews praised the quick service, especially in the drive-thru, despite some complaints about long wait times.

Cleanliness and Hygiene

Concerns were raised about cleanliness, particularly regarding food handling and employee hygiene.
  • LB
    LJ Blu
    Nov 12, 2025
    2.0
    I go to this location for breakfast and this morning I go in and it's a man asking to substitute bacon for sausage. The worker not sure if she supposed to be the manager but she talk to much number 1. She told the man no he can't then keep repeating they don't make the prices. Well the customer knows this already. People have a right to speak their opinions. The price was too high it went from 18 to 30 because he wanted sausage on 2 of the 6 meals. That's insane and robbery to the public. But the thing is too the girl she still talking while the customer is gone talking about he asking me if I can substitute no can you go to the gas station and substitute. Now she is a hot mess Duncan Donut's and a gas station ok. Better yet compare it to another restaurant like Duncan Donut's. You can go to other locations and sub. You shouldn't be going on and on after the customer leaves. It's a turn off U were very unprofessional while you trying to show off for the co-workers. It's A Shame people just take professionalism out the job. A Shame.. Lower your Prices . Oh the customer said I can understand a couple of dollars more but come on. That's the point....
  • KB
    kenneth Billings
    Nov 6, 2025
    5.0
    This location is amazing. Fast, friendly, and always serving delicious food with a smile. Stop in and see Alexis and her crew. They are top notch at what they do, and certainly know how to please customers.
  • BG
    Bella Gus
    Oct 30, 2025
    1.0
    Worst experience!! Ordered Dunkin via UberEats - 2 large coffees, a donut and a muffin. The second my order was delivered I knew it was ruined. They packaged my coffees inside a large dunkin bag with my baked goods on top. I could feel the coffee all over the bottom of the bag the moment I picked it up. Cut open the bag and nothing but coffee spilled all inside. No coffee left in either cup... Baked goods on top ruined due to the spilled coffee and they replaced the donut I ordered with a 2nd muffin w/o any notification. Can't even blame the driver because who puts coffees in a bag???? Dumbest packaging I've ever seen.
  • KG
    Kevin Goldsmith
    Oct 25, 2025
    5.0
    Coffee tasted great. Fresh and made just the way I ordered it
  • AM
    Alondra Muniz
    Oct 11, 2025
    5.0
    Out of all the Dunkin’s I have gone to, this one toasted my bagel perfectly.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Cohoes, NY?

Dunkin' in Cohoes operates daily from 3:30 AM to 9:00 PM, with extended hours until 10:30 PM on Wednesday through Friday.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.