Dunkin'

3.5
231 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Clinton, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
35 Utica St, Clinton, NY
13323, United States

Hours

Reviews

3.5
231 reviews
5 stars
98
4 stars
45
3 stars
23
2 stars
10
1 star
55

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, with many experiencing order inaccuracies and long wait times.

Management Issues

Several reviews highlighted poor management and staffing problems, leading to inconsistent service and customer dissatisfaction.

Food Quality

There were complaints about food quality, including burnt items and incorrect orders, although some customers enjoyed specific menu items.

Drive-Thru Experience

The drive-thru service was often criticized for being slow and disorganized, with some customers unable to complete their orders.

Positive Staff Interactions

Despite the negative feedback, some customers noted friendly and efficient staff members, indicating that experiences can vary.
  • LG
    Lucy Gayle
    Oct 15, 2025
    5.0
    Very polite and efficient employees. Great value.
  • DK
    Daniel Kislyak
    Oct 2, 2025
    1.0
    Came by the drive-through For a drink and a male began taking my order. In the middle of me placing my order, the employee tells me it is now too late to place an order now since it is 7:01 and they close at 7. All I could do is laugh because I would think the decent human thing to do in that situation is to finish the order since we were in the process already and it was only a minute over the time but nope they close at 7. No more common decency in food service anymore and it’s sad
  • NA
    Nicole Abel
    Sep 17, 2025
    1.0
    Idk who the kid was this morning who was so high he messed up my order three times but he needs to be fired. I had to go back twice because each time my food was either missing or completely wrong, I go there every day. I get it. The store is short staffed, but the ones who do show up don’t care about the service they’re giving or the food quality and this kid literally LAUGHED in my face and argued with me because I didn’t have a receipt showing what I had ordered. Then asked me 4 more times what I had ordered….. Do better Clinton Dunkin or you’ll loose my business again just like you did when you hired Gary to be manager. The only reason I come to the Clinton Dunkin is because you hired Regina to replace Gary or I’d still be going to the new Hartford location.
  • LR
    Leeanne Ray
    Aug 11, 2025
    1.0
    They don’t have a working phone, if they do, they have it set to where it automatically says they’re too busy to answer, and refuse to answer it. If you’re in the drive thru, at the window, and there’s a long line, you can’t get out because it’s one way, one lane. If you’re parked, and the lines long, you can’t get out. You can’t hear the workers talking, whether it’s through the speaker, or at the window. They’re nice, most of the time, but when you can’t hear them because they’re whispering to you, they get all rude.
  • JK
    John W. Kerr
    Aug 6, 2025
    1.0
    After a long, hot morning working in the sun and dust, I order the frozen coffee I was craving. The kid working there makes it. They tell me the price, around $5.75. I pull out a $50 bill. They can't make change because of some BS about not being able to take a 50, so instead of just giving me the drink for free, they suggest I go down the street and get change at the gas station. I was so offended I had to leave. Instead of having a happy satisfied customer, they had to pour out a perfectly good drink.

Frequently Asked Questions About Dunkin'

What are the usual operating hours for Dunkin' in Clinton, NY?

Dunkin' in Clinton, NY is typically open Monday to Friday from 4:00 AM to 7:00 PM, Saturday from 5:00 AM to 7:00 PM, and Sunday from 7:00 AM to 5:00 PM.

Does Dunkin' Clinton offer delivery and pickup services?

Yes, Dunkin' Clinton offers both delivery and curbside pickup services.