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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Clinton, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported rude and unprofessional staff, with many experiencing order inaccuracies and long wait times.
Staff Attitude
While some reviews noted friendly and efficient employees, a significant number highlighted a lack of courtesy and poor management.
Order Accuracy
Numerous customers expressed frustration over incorrect orders and inadequate responses from staff when issues arose.
Cleanliness and Maintenance
Several reviews mentioned dirty facilities and broken equipment, contributing to an overall negative experience.
Drive-Thru Experience
The drive-thru service was often criticized for being slow and poorly managed, with customers feeling ignored or rushed.
DH
Debbie Hallman
Jan 14, 2026
5.0
Nice people
LG
Lucy Gayle
Oct 15, 2025
5.0
Very polite and efficient employees. Great value.
DK
Daniel Kislyak
Oct 2, 2025
1.0
Came by the drive-through For a drink and a male began taking my order. In the middle of me placing my order, the employee tells me it is now too late to place an order now since it is 7:01 and they close at 7. All I could do is laugh because I would think the decent human thing to do in that situation is to finish the order since we were in the process already and it was only a minute over the time but nope they close at 7. No more common decency in food service anymore and it’s sad
NA
Nicole Abel
Sep 17, 2025
1.0
Idk who the kid was this morning who was so high he messed up my order three times but he needs to be fired. I had to go back twice because each time my food was either missing or completely wrong,
I go there every day. I get it. The store is short staffed, but the ones who do show up don’t care about the service they’re giving or the food quality and this kid literally LAUGHED in my face and argued with me because I didn’t have a receipt showing what I had ordered. Then asked me 4 more times what I had ordered…..
Do better Clinton Dunkin or you’ll loose my business again just like you did when you hired Gary to be manager. The only reason I come to the Clinton Dunkin is because you hired Regina to replace Gary or I’d still be going to the new Hartford location.
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