Panera Bread

Reviews

• JV

  Jerry Viele

  Feb 15, 2026
  1.0
  Gave the CP location a second chance. Huge mistake. Last time I ordered on the app for pick up. Got home and an item was missing. Called and was told couldn’t get a refund because I ordered through the app but I could come back a get the item. I was already home and wasn’t going to go back. Today, ordered delivery. Was missing an item. Interestingly, this app order allowed them to give me a refund, which they claim they are giving (I’ll have to wait and see it show up int the CC). They can’t, however, deliver the sandwich they failed to send us. Important to mention, both times when I called they knew exactly what item I was missing before I named it. Get it together, CP. I will not be back.
• DJ

  Dean Jager

  Feb 2, 2026
  4.0
  It was not busy at the time we were visiting. Cashier was helpful.
• HM

  Heather Miner

  Jan 16, 2026
  5.0
  Great family place. The employees were helpful and nice. Service was great. Overall happy with the experience. Can't go wrong with Panara Bread in Clifton Park :)
• JG

  John Gibson

  Dec 10, 2025
  1.0
  Got a terrible case of food poisoning from this location Monday evening 12/8/25.
• GH

  Gina Marie Happ

  Dec 6, 2025
  2.0
  It saddens me that one of our favorite food company's has such a terrible restaurant to eat in. There was a mouse under our table that another customer had to inform me was there. The staff simply swept up some of the garbage under the table and kept moving like nothing happened. they didn't offer us any kind of accommodations or a percentage of our meal off, or even a coupon to come back for another meal. As I'm here right now giving it another chance I cannot tell you how disgustingly dirty everything is here. Not just the floors, but the bathrooms, and the tables as well. I understand that the staff might all be under the age of 25 and learning how to work in this industry but this is completely unacceptable. Either the manager needs to be changed or an entirely new training session needs to happen for the employees. Who and where is the evening manager? They had no bread bowls and we should have been told that when we ordered. The soup was cold there was no cheese on the sandwich that we ordered and they put onions on it instead. None of it was hot and we specifically asked that the bread be warmed up. We will not be returning here again. Dirty restaurant, food that was not prepared correctly. And the loaf of bread that we got instead of the bread bowl was hard as a rock it's 5: 23pm on a Saturday night, this should not be happening. I apologize but this is brutal honesty.

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