McDonald's

2.9
1617 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
829 NY Rt 146, Clifton Park, NY
12065, United States

Hours

Reviews

2.9
1,617 reviews
5 stars
387
4 stars
258
3 stars
269
2 stars
184
1 star
519

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, for both drive-thru and in-store orders.

Staff Attitude

Many reviews highlighted rude and dismissive behavior from staff, with several customers feeling disrespected during their interactions.

Order Accuracy

Numerous complaints about incorrect or incomplete orders were noted, with many customers receiving the wrong items or missing components.

Cleanliness

The restaurant was frequently described as dirty, with reports of unclean dining areas and bathrooms.

Management Issues

Several reviews pointed to poor management practices, including understaffing and lack of effective oversight, contributing to the overall negative experience.
  • MB
    Mike Burch
    4 days ago
    2.0
    They keep making my food with the ticket for the item wrapped inside. Touching my burger. I know those receipts dont get handled with Servsafe protocol.
  • WC
    William Cavanaugh
    Dec 26, 2025
    1.0
    It took forever to place an order, everyone is in the kitchen but nobody taking orders at the register. Then it took 30 minutes to get the food but that was only because we went back up front to find out where our order went. Also there didn't appear to be any heat on in the dining room.
  • SW
    Samuel Werner
    Dec 23, 2025
    5.0
    Listen it’s McDonald’s we know what we get with fast food but the manager or assistant manager Alisa is so sweet and helpful. Not only did she fix my issue right away but she addressed everything in a legitimate way not just that phony tbs where it’s want you want to hear. I had to give her a hug because of it
  • LB
    leo barber
    Dec 13, 2025
    2.0
    I recently went here with my kids and we ordered 4 chicken sandwiches, McDouble and some French fries it took over 30 minutes to get the food and then when we got the food some of it was cold especially the French fries also we were missing our straws for the couple drinks we got and we were also missing a chicken sandwich so my kids and I didn’t get to eat all the food we were supposed to I hope next time we come here they will make it right
  • AC
    Adlayd Collins
    Dec 6, 2025
    2.0
    McDonald's in Clifton Park. I wouldn't stop here again, even if they said they had Free Grinch Socks .. no need to purchase the meal ! It was pouring rain & I decided to eat in .. bzzzz ! WRONG ! Short staffed and a hand written note about it. Use the kiosk. I had cash to use, but after I waited 10 minutes and no one asked me if I needed help, I begrudgingly used the kiosk. It wanted a table #, but didn't accept the 1 that I tried to use 🙄 ... I got through it. Then in came a lady who wanted a drink with cash and managed to get someone's attention ! The only good thing was my filet o fish. The fries were nasty & my soda was flat. Do Not take Exit 9W off of I 87 for McDonald's. You will never want the food again, along with the service. ☆☆ Please note : a very nice, upbeat young gentleman did print a receipt for me, since I somehow missed that option on the kiosk. & yes .. I want Grinch Socks from my local site, but so Not looking forward to the meal .....

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's in Clifton Park, NY, is open daily from 6:00 AM to 12:00 AM, with extended hours until 1:00 AM on Fridays and Saturdays.

Does this McDonald's location have a drive-through service?

Yes, the McDonald's drive-through is open from 6:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.