McDonald's

2.9
1603 reviews
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Business Details

829 NY Rt 146, Clifton Park, NY
12065, United States
(518) 371-2913
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
829 NY Rt 146, Clifton Park, NY
12065, United States

Hours

Reviews

2.9
1,603 reviews
5 stars
385
4 stars
258
3 stars
267
2 stars
179
1 star
514

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, with some experiences lasting over an hour.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food not prepared as requested, particularly for dietary restrictions.

Staff Attitude

Feedback indicated a lack of professionalism and rudeness from staff, with several customers mentioning dismissive or disrespectful interactions.

Food Quality

Many customers expressed disappointment with the quality of food, citing cold items, poorly prepared meals, and overall dissatisfaction with the menu offerings.

Management Issues

Reviews pointed to poor management and staffing problems, with calls for corporate intervention to address the ongoing issues at this location.
  • DS
    Devon Smith
    3 days ago
    1.0
    Absolutely terrible customer service skills from the night shift workers. Gross and rude!! Whoever manages this place should step it up.
  • HJ
    Heather Jynx
    4 days ago
    1.0
    This location of McDonald's it's truly awful. We used the drive thru. The young man taking orders was kind and did a great job. The manager seemed very rude. We were missing some of our order, the breakfast sandwich was soggy with a dark liquid and the hasbrowms were over cooked. We parked and went back inside to show them the sandwich, and we were met with exasperated sighs, heavy eye rolls and the new sandwich being tossed on the counter, all along with hardly any words spoken by the employee. Definitely gonna knock this location off of our future routes. Id rather go to taco bell where I know me and my family would be treated better.
  • LQ
    Lynn Queen
    Nov 15, 2025
    1.0
    Wait to get food was 20+ minutes, food was ice cold, restaurant and bathrooms were trashed beyond belief.. an assistant manager James Spooner kept talking to my clearly UNDERAGE daughter..asking for her number and social medias, not appropriate!! Will NOT be coming back here ever.
  • AP
    Alison Packer
    Nov 14, 2025
    5.0
    It’s your typical McDonald’s but I just wanted to give a shot out to one of the employees Jacob. Jacob went out of his way for to make a good experience for customers. All employees were nice enough but Jacob just has the personality and was running around trying hard and it was noticeable.
  • JK
    Jonathan K
    Nov 8, 2025
    1.0
    Service is extremely slow. The staff is very unhelpful. Kiosks are not updated. I had to go back up two times to complete my order. Multiple people had incomplete orders
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Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's in Clifton Park, NY, is open daily from 6:00 AM to 12:00 AM, with extended hours until 1:00 AM on Fridays and Saturdays.

Does this McDonald's location have a drive-through service?

Yes, the McDonald's drive-through is open from 6:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.