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McDonald's

3.2
(1378 reviews)

Business Details

(518) 383-2543
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1517Crescent Vicher Ferry Rd, Clifton Park, NY
12065, United States

Hours

Reviews

3.2
1,378 reviews
5 stars
413
4 stars
264
3 stars
242
2 stars
128
1 star
331

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, long wait times, and frequent order mistakes.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, many reviews highlighted poor attitudes and lack of training among employees.

Cleanliness

The establishment was frequently described as dirty, with unclean tables and bathrooms, contributing to a negative dining experience.

Food Quality

Customers expressed dissatisfaction with food quality, noting that items were often served cold, incorrect, or poorly prepared.

Management Concerns

Several reviews indicated a need for better management and staffing, with complaints about understaffing and lack of oversight.
  • CC
    Chris Cooley
    2 days ago
    2.0
    Quite possibly the worst McDonald's I've ever stepped foot in — and I say that having genuinely tried to enjoy it. The food was stale. Not "sat out a little too long" stale — aggressively, unmistakably stale. I ended up throwing out half my meal it was so bad. For fast food prices, this is inexcusable. That's where any compliments end. The staff managed to make me feel like my mere existence was an imposition. No acknowledgment. Just a blank stare that communicated, without words, that my presence in the restaurant was a problem somehow. There's a particular skill in making a customer feel genuinely unwelcome, and this location has perfected it. The energy here isn't just negative — it's aggressively indifferent, the kind that makes you want to apologize for having the audacity to want a burger. Basic human decency is not a high bar. This place limbo'd under it. I won't be back.
  • KR
    Karen Redcross
    4 days ago
    1.0
    Rude people customer service has gone to shit
  • JO
    Josh Oliver
    Feb 22, 2026
    1.0
    Tried to get breakfast at 10 am. Finally, 1030 I finally get my order when it wasn't even busy. The staff was rude and seemed to have no guidance. Place needs new management asap
  • BB
    Ba Bo
    Feb 11, 2026
    5.0
    I wish I got the name of the wonderful young lady that took my order she definitely is a asset to McD's
  • ZZ
    Zy
    Feb 5, 2026
    5.0
    Every thing about this place is amazing even the employees they provided me with fresh food at a quick efficient time

Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location in Clifton Park?

This McDonald's is open every day from 5:00 AM to 11:00 PM.

When is the drive-through service available at this restaurant?

Drive-through is open daily from 5:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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