McDonald's

3.2
1366 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1517Crescent Vicher Ferry Rd, Clifton Park, NY
12065, United States

Hours

Reviews

3.2
1,366 reviews
5 stars
405
4 stars
264
3 stars
242
2 stars
127
1 star
328

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with long wait times at both the drive-thru and counter.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and the need to double-check orders due to frequent mistakes.

Cleanliness

The restaurant was often described as dirty, with unclean tables and bathrooms, contributing to a negative dining experience.

Staff Attitude

Customer service was inconsistent, with some staff being friendly while others displayed indifference or rudeness.

Food Quality

Food quality was often criticized, with reports of cold, stale, or improperly prepared items.
  • PK
    Patrick Kelliher
    Dec 23, 2025
    1.0
    Updating my review from a 5 to a 1 because it was a disaster this morning. 10 minutes to be recognized at Drive thru. No OJ, No HiC, no coffee. As I left with nothing, I looked inside and it was messy. There were 2 customers inside. It wasn't busy. Maybe Ill update this review if I ever come back. The Rt 9 one is worth the 2 minute drive.
  • JM
    Jonathan McCann
    Dec 2, 2025
    5.0
    Fast service was greeted with a smile. Staff at the drive thru exhibited excellent customer service!!
  • DM
    Daeron Maxedout
    Dec 2, 2025
    1.0
    Been driving through the snow all day. Just wanted to stop and grab some food. Parking lot has a few cars there but no one saying anything at the drive-thru and the doors are locked. Five people showed up during the time of me writing this review. Horrible way to do business. wont waste my time coming here again.
  • KR
    Kara Roberts
    Nov 23, 2025
    1.0
    Had to go back and double check cuz our food was wrong and even after that we’re still missing food and have wrong food. I don’t get paid to triple check isn’t that was the hourly is for?
  • CW
    Charles Walton
    Nov 16, 2025
    1.0
    I don’t often go to fast food places - every time I go to McD’s, I’m reminded of why that is. - Waited nearly 10 minutes before our presence at the drive-thru was even acknowledged. - Order had to be given multiple times to fix random issues. - Order was incorrect. Wrong items prepared the wrong way. - Fries were barely even warm and obviously old. - Drinks were wrong size. - Napkins on the bottom of the bag, covered in grease from loose fries. Why do I keep going back? At >$12 per person, this was garbage. For an extra $4-6/person, you can have a proper meal done right at a better establishment.

Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location in Clifton Park?

This McDonald's is open every day from 5:00 AM to 11:00 PM.

When is the drive-through service available at this restaurant?

Drive-through is open daily from 5:00 AM to 11:00 PM.