Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,365 reviews
5 stars
404
4 stars
263
3 stars
243
2 stars
127
1 star
328
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, missing items, and poor service, with many expressing frustration over staff attitudes and disorganization.
Food Quality
The quality of food was inconsistent, with complaints about cold, stale, or incorrectly prepared items, leading to dissatisfaction among patrons.
Cleanliness
Numerous reviews highlighted unsanitary conditions in both the dining area and restrooms, with many customers noting dirty tables and unkempt facilities.
Staff Performance
While some staff members received praise for their friendliness, many reviews criticized the overall lack of professionalism and training among employees.
Management Concerns
Several customers pointed to poor management practices, including understaffing and inadequate training, contributing to the overall negative experience.
- KRKara Roberts1 day ago1.0Had to go back and double check cuz our food was wrong and even after that we’re still missing food and have wrong food. I don’t get paid to triple check isn’t that was the hourly is for?
- KCKeegan Caraway1 day ago2.0The food here will taste fine but be prepared to wait at least 15 to 20 minutes for any order
- CWCharles WaltonNov 16, 20251.0I don’t often go to fast food places - every time I go to McD’s, I’m reminded of why that is. - Waited nearly 10 minutes before our presence at the drive-thru was even acknowledged. - Order had to be given multiple times to fix random issues. - Order was incorrect. Wrong items prepared the wrong way. - Fries were barely even warm and obviously old. - Drinks were wrong size. - Napkins on the bottom of the bag, covered in grease from loose fries. Why do I keep going back? At >$12 per person, this was garbage. For an extra $4-6/person, you can have a proper meal done right at a better establishment.
- WCWilliam CarrNov 14, 20253.0French fries were soggy and barely warm.
- CCChristina CollinsNov 8, 20251.0On November 4th at 9:20am I was in the drive thru waiting to order the $5 Breakfast McGriddle. They had a sign at the drive thru that promoted this. I placed my order and the employee said $8 (something). I explained it is suppose to be $5. He said that promotion is over with. I questioned why the sign is still up. He said he didn't know. I explained they should honor the price as the sign clearly is still up. He said he couldn't do this. I asked if I took a picture and brought it inside if they would then honor it. He said the manager was on break. At this point 20 minutes has gone by and I knew I wasn't getting any where with this employee. I could tell he didn't like his job, Yesterday I called about this issue. I was told the sign was taken down. No apologies, This morning I went back because I had a feeling I was being blown off. Guess what? The sign is still up! Im sure McDonald's is going to tell me to complain to another link after I post this. By the looks of the previous complaints. There are 2 employees I like that are there, I'll get there name today to honor them. Edit: For some reason it won't let me post the picture of the sign in the drive thru but it's still up! 😕
Frequently Asked Questions About McDonald's
What are the regular operating hours of this McDonald's location in Clifton Park?
This McDonald's is open every day from 5:00 AM to 11:00 PM.
When is the drive-through service available at this restaurant?
Drive-through is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's?
Delivery service is available Monday to Friday from 6:00 AM to 11:45 PM, Saturday from 6:00 AM to 8:59 PM, and Sunday from 7:00 AM to 11:45 PM.
Does this McDonald's location offer online ordering and delivery services?
Yes, it supports curbside pickup, delivery, same-day delivery, and no-contact delivery through its online platform.
Which payment methods are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a rewards program available at this McDonald's?
Yes, customers can earn points for free food with the MyMcDonald's Rewards program.
Can I download the McDonald's app to order from this location?
Yes, the McDonald's app is available on both iOS and Android platforms for convenient ordering.
What notable places are located near this McDonald's in Clifton Park?
Nearby places include United States Postal Service, Speedway gas station, Godfathers Pizza, and Dunkin' Donuts, providing options for postal services, fueling, and additional dining experiences around your visit.
How can nearby transit or service locations help me when visiting this McDonald's?
Nearby locations like the United States Postal Service and U-Haul Neighborhood Dealer can assist with errands before or after your meal, while Speedway offers convenient fueling options if you’re driving to McDonald's.
Are there other food options near this McDonald's in Clifton Park?
Yes, nearby food options include Godfathers Pizza, Blimpie sandwich shop, Mama’s Pizza Express, and Dunkin' Donuts, offering a variety of dining choices.