Chipotle Mexican Grill

3.5
857 reviews
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About

Mexican Restaurant
Chipotle Clifton Park is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
22 Clifton Country Rd, Clifton Park, NY
12065, United States

Hours

Reviews

3.5
857 reviews
5 stars
386
4 stars
147
3 stars
65
2 stars
53
1 star
206

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for both in-person and online orders, often exceeding 30 minutes.

Food Quality

Many reviews highlighted inconsistent food quality, including undercooked rice, small portions, and missing ingredients.

Cleanliness

The restaurant was often described as dirty, with unclean tables and trash in the dining area.

Staffing Issues

Numerous customers noted that the location was frequently understaffed, leading to poor service and long lines.

Customer Service

Several reviews mentioned rude or unhelpful staff interactions, contributing to a negative overall experience.
  • CB
    Christopher Burns
    Jan 3, 2026
    1.0
    Waited 45 minuted in line for food.Six staff and only one waiting for the people in line. The staff didnt care and took their time. The place is dirty .
  • RJ
    Raymond Rose Jr
    Jan 3, 2026
    2.0
    Probably one of the worst chipotles I have ever been to. Restaurant has 8 people working, the dining room is disgusting, trashes overflowing and a mess at the drink station. Tables are mostly empty though none wiped. The line took 40 mins around 6PM and we counted 19 customers the lost from walking out. Do better and fire the manager here.
  • HK
    Heather Kohls
    Dec 27, 2025
    1.0
    Ordered from here several times for pick up, without fail there has always been something missing or order completely wrong. If you order go in person. Although, sometimes they are out of what you may be wanting.
  • BM
    Brie Mac
    Dec 19, 2025
    1.0
    waited 15+ minutes in line for a large chip and queso. store was disgusting and there was trash and old food everywhere. the young manager on duty Ellianna was extremely rude and snarky to the customers and staff. the bathrooms were also super dirty and it looked as if someone had urinated in the corner. extremely disappointed with my experience and food.
  • TE
    Trippy Exotic
    Dec 18, 2025
    1.0
    I try my best to avoid this chipotle because every time I go here, theres issues. Young workers talking to each other ignoring customers, massive lines, dirty counters & tables, food is extremely salty or tastes gross, out of certain meats, etc. It’s like playing roulette, you never know which one you’re going to get but you can guarantee there’s a least one thing you can complain about every time. I’d rather drive a few minutes more to the Glenville location. I have a pleasant experience every time over there. Their food tastes clean and the management is clearly run well.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Clifton Park?

Chipotle Mexican Grill in Clifton Park is open every day from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Clifton Park?

It is located at 22 Clifton Country Rd, Saratoga, Clifton Park, NY 12065, USA.