Business Details
About
Mexican Restaurant
Chipotle Clifton Park is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
842 reviews
5 stars
385
4 stars
147
3 stars
62
2 stars
50
1 star
198
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times for online orders, often exceeding 30 minutes, with many experiencing incorrect or incomplete orders.
Food Quality
Numerous reviews highlighted inconsistent food quality, including undercooked rice, skimpy portions, and missing ingredients.
Cleanliness
The restaurant was consistently described as dirty, with overflowing trash, unclean tables, and unsanitary conditions reported by multiple customers.
Staffing Problems
Many reviews pointed to understaffing and poor management, leading to chaotic service and a lack of urgency during busy hours.
Customer Service
Several customers expressed dissatisfaction with rude or unhelpful staff interactions, contributing to an overall negative experience.
- JTjaquan tolbertNov 12, 20251.0I’m just leaving chipotle in Clifton park and I have to say this was my worst experience ever at a chipotle. You would think being in Clifton park vs Albany or Latham you would get an appropriate amount of food for the price you have to pay. Everyone single one of the customers complained about the portions the workers was handing out. I asked for extra and the employee gave me the most smallest portion I ever seen . Had to been a tea spoon size of extra rice and chicken. I honestly would not ever waste my money there again. Almost left without the food but since it was going on 6pm I decided to eat out. Won’t make that mistake again at least not going to this chipotle.
- SDSamuel DeFazioNov 7, 20255.0Had my employee pick us up lunch and my order was incorrect. I went back and was able to speak with someone who was quick to apologize and promptly offered to remake the order. Had someone that used to work at Chipotle and in food service I really appreciate this level of customer care. Thanks Amelia for your help!
- MTMs TishOct 30, 20251.0Waited 40+ min for an order placed in online. Ordered a double chicken wholesome bowl and left with less than half the chicken in a normal bowl, 7 pieces of lettuce, and no fajita veggies! You people are unreal in there! You would think when you are running behind you do an even better job to make sure your customers are happy.
- JHJustin HeederOct 29, 20251.0I feel terrible for the manager that was working DML who was so backed up because she just spent an hour working by herself during a peak business hour. I’ve been in her shoes I get it. Staffing can be difficult especially in establishments that typically hire young adults for their first job but that’s unacceptable. This woman was moving as fast as she could with orders at least 30 minutes behind while her staff just causally built orders at the slowest pace possible like it was some sort of contest. This location has existed for years and it shouldn’t be a surprise that it will be busy at around 5 to 7, you know, when people want to have dinner. Walk in orders were filling faster than DML. Make it make sense. I get it. Many of those kids there don’t intend to have a career there they just need money right now we all do but maybe act like you want to be there or just don’t. There’s plenty of folks that would want that job if you don’t. Restaurants like these aren’t considered cheap anymore. For plenty of people ordering there is a once in a while thing when they finally have some spare cash. You shouldn’t have to expect a bad experience but that’s just the norm. Make it make sense guys. An established location shouldn’t have these issues. Do better.
- MRMichael RosenthalOct 25, 20251.0Absolutely worst location we've ever tried.... Pre-ordered and paid online for 8pm pick up. . As of 830pm ... there's 20 people looking for their food... they told us we'd be lucky to get our food by 9pm... no supervision, everything is a mess and empty... worst location ever... waiting to see if they can handle cancelin my order and giving me my money back within 30 minutes.... avoid this place... who even knows what you'd be eating with this staff...
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Clifton Park?
Chipotle Mexican Grill in Clifton Park is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Clifton Park?
It is located at 22 Clifton Country Rd, Saratoga, Clifton Park, NY 12065, USA.
Does Chipotle Mexican Grill in Clifton Park offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services.
How can I order food online from Chipotle Clifton Park?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle mobile app.
What type of food does Chipotle Mexican Grill in Clifton Park serve?
Chipotle serves customizable Mexican-inspired dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Does Chipotle Clifton Park accept credit cards and offer catering services?
Yes, they accept credit cards and provide catering services among other offerings.
What is the phone number to contact Chipotle Mexican Grill in Clifton Park?
You can reach them at +1 518-371-0362.
Which nearby coffee shops can I visit before or after dining at Chipotle Clifton Park?
MochaLisa's Caffé and Fruit Loop Clifton Park are nearby coffee shops great for a visit before or after your meal at Chipotle.
Are there any shopping centers close to Chipotle Mexican Grill in Clifton Park?
Yes, Clifton Park Center Mall is nearby for shopping if you want to combine your meal with some retail therapy.
How can I use local transit or government services near Chipotle in Clifton Park?
The Saratoga County DMV and Department of Motor Vehicles - Saratoga are close by, making it convenient to handle your DMV needs along with a Chipotle visit.