Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Clay, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
579 reviews
5 stars
291
4 stars
130
3 stars
57
2 stars
37
1 star
64
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported consistently slow service, especially in the drive-thru, with long wait times and frequent order mistakes.
Staff Performance
While some reviews praised individual staff members for their friendliness and exceptional service, others noted rudeness and lack of professionalism from certain employees.
Food Quality
Customers expressed mixed feelings about food quality, with some enjoying their orders while others complained about incorrect items and subpar taste.
Atmosphere
The atmosphere received positive remarks for being friendly and welcoming, although some noted cleanliness issues and a chaotic environment during busy times.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
- AFAndrew French3 days ago1.0This is a very vey vey slow place, I’m not fully sure how it can be so slow as people are just ordering coffees
- PKPhilli K4 days ago1.0I have been avoiding this location as they have had continued poor service and beverages since reopening. Despite my better judgement I decided to give this location another chance after avoiding for the last 9 months. Put in a mobile order 15 minutes before arrival and still waited for it in store for 10 minutes while I listed to the members debate if they should call another person in (assuming they are short staffed), or lock the door. My beverage was lukewarm when I got it, caffeine is supposed to be an enjoyable time in the morning not stress frustrating and ultimately leading to anger and disappointment.
- MMMNov 16, 20251.0Placed a mobile order for walk in and get to the place and the front doors are locked. What? We had to wait in the long drive thru.
- VCVictor CosmeNov 14, 20251.0Soooo slowwww, omg they take forever at this location. This is the only Dunkin you'll spend at least a half hour in line. Drive through or inside it doesn't matter. It's been like this for years where the line wraps around the building and crawls forward.
- WCWendy Bayer CastaldoNov 7, 20255.0Staff is always polite, friendly, and seem engaged with their customers. They'll always listen to a little antidote. If it's short and sweet. 🤗👍
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Clay, NY?
Dunkin' in Clay, NY is open daily from 4:00 AM to 10:00 PM.
Does Dunkin' in Clay offer delivery and pickup services?
Yes, Dunkin' in Clay offers both delivery and curbside pickup services.
Can I order ahead using a mobile app at the Dunkin' in Clay location?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms.
What kind of food and drinks does Dunkin' in Clay serve?
Dunkin' offers espresso, coffee, donuts, breakfast sandwiches, tea, and a variety of other breakfast, brunch, lunch, and dinner items.
Are there any new seasonal drinks available at Dunkin' in Clay?
Yes, Dunkin' offers new holiday drinks like the Cookie Butter Cloud Latte, Berry Sangria Refresher, as well as returning favorites like Peppermint Mocha and Toasted White Chocolate Signature Lattes during the holiday season.
Does the Dunkin' in Clay location have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient ordering and pickup.
What nearby dining options are available around Dunkin' on NYS Route 31?
Nearby dining options include Subway sandwich shops, IHOP breakfast and brunch restaurant, and Chinese Gourmet Express.
Are there any places nearby Dunkin' in Clay where I can shop for clothing?
Yes, nearby clothing stores include Hollister, Old Navy, and Justice, offering a range of fashion and accessories.
What recreational or entertainment spots are near Dunkin' in Clay?
Nearby recreational spots include Sky Zone Trampoline Park and Villari's Martial Arts Centers for active life and fun activities.
Can I find any gyms near Dunkin' in Clay for fitness activities?
Yes, nearby gyms include Ultimate Athletics and CNY Gym Centre for fitness and wellness.