Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported long wait times, both in the drive-thru and for in-store orders, often exceeding 15 minutes.
Food Quality
Many reviews highlighted issues with food temperature, with numerous customers receiving cold or poorly prepared items.
Order Accuracy
A significant number of customers experienced incorrect orders, including missing items and wrong modifications.
Staff Behavior
Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of acknowledgment towards customers.
Cleanliness
The restaurant was often described as dirty or poorly maintained, contributing to a negative dining experience.
JF
james french
Feb 21, 2026
1.0
Order ahead on mobile, or not. You will wait 15+ minutes behind 1 car as they do 1 person at a time. And have nothing made at lunch. Been here pulled ahead of the windows for a mobile order I made and paid for 30 min ago. Save your time and money.
MA
Mark Avery
Feb 19, 2026
5.0
The Wendy's in mattydale is an exceptional Wendy's I've been to others not impressed but the one in mattydale definitely holds up to its standards the people that work there go above and beyond to try to appease the customer are we smiling great people and good conversation definitely a place worth visiting again to whom it may concern
KM
Kim Marie
Jan 23, 2026
1.0
Jackie picks up fries with hands to serve
Absolutely disgusting
Never again
SG
Steven Gilbert
Jan 2, 2026
1.0
This is now the 2nd time it's happened, the 1st time I figured it was a fluke..we ordered a Dave's double and 2 bacon cheeseburger meal from the drive thru...all of the burgers were not just barely warm..they were ice cold..we were literally the only customer there..and we immediately started eating .so how does this keep happening?
DH
disposable hero
Dec 28, 2025
1.0
Wendys has gone down hill the last couple years....this one in particular took forever to get our food ..pretty sure i didnt see anyone wearing gloves at all...fries were cold food was edible but wasn't good.....I used to go to wendys over any fast food place but now I just go if there literally is no other option at the time
What are the drive-thru hours at Wendy's in Cicero?
The drive-thru is open Monday through Thursday from 9:00 AM to midnight, Friday and Saturday from 9:00 AM to 1:00 AM, and Sunday from 9:00 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, Wendy's in Cicero serves breakfast items including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I check if Wendy's in Cicero offers delivery?
You can find out if delivery is available by using the Wendy's app or visiting order.wendys.com and entering your delivery address.
What payment options are accepted at Wendy's Cicero?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
Where is Wendy's Cicero located?
Wendy's is located at 5701 E. Circle Drive, Cicero, NY 13039, United States.
How can I contact Wendy's Cicero for feedback or questions?
You can call Wendy's Cicero directly at (315) 458-1722, or reach out via their Customer Care team through live chat or by phone at 888-624-8140. Feedback can also be provided through Wendy's Customer Satisfaction Survey online.
Is there a Wendy's app for ordering?
Yes, you can use the Wendy's app available on the Apple App Store to place orders conveniently.
Which nearby fast food restaurants are close to Wendy's in Cicero?
Nearby fast food restaurants include Jimmy John's and McDonald's Play Place, offering alternatives for quick meals in the area.
What nearby places can I visit after eating at Wendy's Cicero?
After your meal, you might visit nearby places like Petland Cicero for pet supplies, or Ruby Nails for beauty salon services.
Are there convenient banking options near Wendy's Cicero?
Yes, nearby banking options include Bank of America ATM and Visions Federal Credit Union for your financial needs.
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