Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported extremely slow service, both in-store and drive-thru, often waiting over 20 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications, leading to customer frustration.
Food Quality
Several customers noted that the food was often cold, poorly prepared, or not fresh, with complaints about stale buns and undercooked items.
Staff Attitude
Feedback indicated that staff were often unprofessional or rude, contributing to a negative dining experience.
Cleanliness
The restaurant was described as dirty and unkempt, with trash on the floor and unsanitary conditions reported by multiple customers.
SG
Steven Gilbert
Jan 2, 2026
1.0
This is now the 2nd time it's happened, the 1st time I figured it was a fluke..we ordered a Dave's double and 2 bacon cheeseburger meal from the drive thru...all of the burgers were not just barely warm..they were ice cold..we were literally the only customer there..and we immediately started eating .so how does this keep happening?
DH
disposable hero
Dec 28, 2025
1.0
Wendys has gone down hill the last couple years....this one in particular took forever to get our food ..pretty sure i didnt see anyone wearing gloves at all...fries were cold food was edible but wasn't good.....I used to go to wendys over any fast food place but now I just go if there literally is no other option at the time
KM
Kelly Morrison
Dec 12, 2025
3.0
Food tasted great but my husband's Baconator was packed up without a top bun. And my "no onions" had onions.
ND
Nikki Duggan
Nov 25, 2025
2.0
We used the app to order online and when we showed up (when they told us to) to pickup the food, nothing was ready and we ended up waiting an additional 17 minutes and most food was cold.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's in Cicero?
The drive-thru is open Monday through Thursday from 9:00 AM to midnight, Friday and Saturday from 9:00 AM to 1:00 AM, and Sunday from 9:00 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, Wendy's in Cicero serves breakfast items including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I check if Wendy's in Cicero offers delivery?
You can find out if delivery is available by using the Wendy's app or visiting order.wendys.com and entering your delivery address.
What payment options are accepted at Wendy's Cicero?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
Where is Wendy's Cicero located?
Wendy's is located at 5701 E. Circle Drive, Cicero, NY 13039, United States.
How can I contact Wendy's Cicero for feedback or questions?
You can call Wendy's Cicero directly at (315) 458-1722, or reach out via their Customer Care team through live chat or by phone at 888-624-8140. Feedback can also be provided through Wendy's Customer Satisfaction Survey online.
Is there a Wendy's app for ordering?
Yes, you can use the Wendy's app available on the Apple App Store to place orders conveniently.
Which nearby fast food restaurants are close to Wendy's in Cicero?
Nearby fast food restaurants include Jimmy John's and McDonald's Play Place, offering alternatives for quick meals in the area.
What nearby places can I visit after eating at Wendy's Cicero?
After your meal, you might visit nearby places like Petland Cicero for pet supplies, or Ruby Nails for beauty salon services.
Are there convenient banking options near Wendy's Cicero?
Yes, nearby banking options include Bank of America ATM and Visions Federal Credit Union for your financial needs.