Brand Certified
Wendy's
3.5(596 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
5701 E. Circle Drive, Cicero, NY
13039, United States
Certified by Wendy's • Mar 01, 2026
(315) 458-1722
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/ny/cicero/5701-e-circle-drive
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.5
596 reviews
5 stars
202
4 stars
147
3 stars
86
2 stars
48
1 star
113
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, both in the drive-thru and for in-store orders, often exceeding 15 minutes.
Food Quality
Many reviews highlighted issues with food temperature, with numerous customers receiving cold or poorly prepared items.
Order Accuracy
A significant number of customers experienced incorrect orders, including missing items and wrong modifications.
Staff Behavior
Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of acknowledgment towards customers.
Cleanliness
The restaurant was often described as dirty or poorly maintained, contributing to a negative dining experience.
- JFjames frenchFeb 21, 20261.0Order ahead on mobile, or not. You will wait 15+ minutes behind 1 car as they do 1 person at a time. And have nothing made at lunch. Been here pulled ahead of the windows for a mobile order I made and paid for 30 min ago. Save your time and money.
- MAMark AveryFeb 19, 20265.0The Wendy's in mattydale is an exceptional Wendy's I've been to others not impressed but the one in mattydale definitely holds up to its standards the people that work there go above and beyond to try to appease the customer are we smiling great people and good conversation definitely a place worth visiting again to whom it may concern
- KMKim MarieJan 23, 20261.0Jackie picks up fries with hands to serve Absolutely disgusting Never again
- SGSteven GilbertJan 2, 20261.0This is now the 2nd time it's happened, the 1st time I figured it was a fluke..we ordered a Dave's double and 2 bacon cheeseburger meal from the drive thru...all of the burgers were not just barely warm..they were ice cold..we were literally the only customer there..and we immediately started eating .so how does this keep happening?
- DHdisposable heroDec 28, 20251.0Wendys has gone down hill the last couple years....this one in particular took forever to get our food ..pretty sure i didnt see anyone wearing gloves at all...fries were cold food was edible but wasn't good.....I used to go to wendys over any fast food place but now I just go if there literally is no other option at the time
Frequently Asked Questions About Wendy's
What are the drive-thru hours at Wendy's in Cicero?
The drive-thru is open Monday through Thursday from 9:00 AM to midnight, Friday and Saturday from 9:00 AM to 1:00 AM, and Sunday from 9:00 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, Wendy's in Cicero serves breakfast items including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I check if Wendy's in Cicero offers delivery?
You can find out if delivery is available by using the Wendy's app or visiting order.wendys.com and entering your delivery address.
What payment options are accepted at Wendy's Cicero?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
Where is Wendy's Cicero located?
Wendy's is located at 5701 E. Circle Drive, Cicero, NY 13039, United States.
How can I contact Wendy's Cicero for feedback or questions?
You can call Wendy's Cicero directly at (315) 458-1722, or reach out via their Customer Care team through live chat or by phone at 888-624-8140. Feedback can also be provided through Wendy's Customer Satisfaction Survey online.
Is there a Wendy's app for ordering?
Yes, you can use the Wendy's app available on the Apple App Store to place orders conveniently.
Which nearby fast food restaurants are close to Wendy's in Cicero?
Nearby fast food restaurants include Jimmy John's and McDonald's Play Place, offering alternatives for quick meals in the area.
What nearby places can I visit after eating at Wendy's Cicero?
After your meal, you might visit nearby places like Petland Cicero for pet supplies, or Ruby Nails for beauty salon services.
Are there convenient banking options near Wendy's Cicero?
Yes, nearby banking options include Bank of America ATM and Visions Federal Credit Union for your financial needs.
Brand Certified Facts from Wendy's
This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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