Taco Bell

Reviews

• DL

  Daniel Livesay

  Nov 14, 2025
  1.0
  I did go fairly late but online it states the Cicero Taco Bell is open until 2am as I pulled up to the drive through I was the only car the lady came on the speaker asked if I was using the mobile app then went completely mute horrific service place closes before the time it states online
• MM

  Meredith

  Sep 27, 2025
  1.0
  I ordered via the mobile app, chose pickup at drive-thru. After waiting quite some time, I made it to the speaker, only to be told I have to go inside for mobile orders. This location has you literally trapped at this point, there's no way to leave the single lane drive-thru. Waiting, becoming agitated, finally I get to the window. The guy tells me I have to go inside. Mind you, my order is 1 food item & 1 drink. I said please just give me my order, and asked why the drive-thru option wasn't greyed out on the app. He walked away to get help. A young woman at drive-thru asked if there's a problem. I said yes and expressed how insane this is. Im hostage in a drive-thru lane while being told I must go inside. She was nice, she said corporate did it because of large orders via app and Uber. Well, fix your app then. My 2 item order isn't holding up traffic & the drive-thru button wasn't off. If I were traveling with sleeping children I would have gone bonkers. Instead, here I am, wondering why we tolerate rules of inconvenience dictated by corporate greed. No thanks Taco Bell. When enough of us aren't willing to tolerate your complete disregard for customers, maybe then customer satisfaction might matter.
• JJ

  Jake

  Aug 17, 2025
  1.0
  Have to go in to get my mobile order I placed specifically for the drive through. Lady said “due to new company policy you have to come in” so whats the point of a drive through? It takes 2 seconds to hand a mobile order out the window. Makes absolutely no sense.
• JP

  Jennifer P.

  Jun 22, 2025
  3.0
  This Taco Bell is usually fine, 0 issues with the food but I came here a few weeks ago at around 10pm to pick up my mobile order and asked the drive-thru employee if my boyfriend could start a separate order; They declined and said they were busy fulfulling DoorDash orders. The guy wasn't super rude about it or anything but it was just kind of odd because we were already there and we hadn't ever been turned away because of DoorDashing.
• DT

  David T.

  Jun 1, 2025
  1.0
  This is a terrible taco bell. They're open until 2 am, but if you want food anytime after 10 pm, expect the drive thru to take about 30 minutes per car. This happened to me this weekend. I paid for my food with the taco bell app, then went to the store where the line for the drive thru was at the red light and not moving at all. Taco bell had me hostage after I had already paid. This taco bell needs to get it together. That's not how you treat customers... Take their money then give terrible service, and what is my recourse? None besides a Google review 🙄

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