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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Cicero is here with warmth and welcome. Panera Bread. Food as it should be.
Customers generally praised the food for being fresh and delicious, particularly the soups and salads, although some reported issues with temperature and portion sizes.
Service Experience
While many reviews highlighted friendly and attentive staff, there were several complaints about slow service, incorrect orders, and unhelpful management.
Pricing
Many customers felt the prices were on the higher side, but most agreed that the quality of food justified the cost.
Cleanliness
The cleanliness of the dining area was noted positively, but there were some complaints about dirty dishes and unsanitary conditions.
Customer Loyalty
Several customers expressed strong loyalty to the brand, often returning for the food and service, particularly praising specific staff members.
CL
Carrie Luther
Oct 30, 2025
4.0
Panera is my go to for chicken noodle soup when I'm feeling under the weather. There's something about the aroma and warm broth clearing your sinuses, and warming an upset belly! Luckily I had my significant other that could run in for me as this location does not have a drive thru! It was a short wait time. About a quart size with four fresh hot baguettes. Spoons and bowls provided. $26 is a bit steep but it is well worth the comfort and soothing that the soup provides!
TT
T
Oct 28, 2025
5.0
I always get to pick two and I'm never disappointed! Food is always fresh and I enjoy it a great deal.
DN
Donald Nodecker
Sep 28, 2025
3.0
Very congenial service..nice atmosphere...bagels are very airy, coffee is not consistently enjoyable..often bitter. Prevents more frequent visits
JS
Joseph Stolar
Sep 23, 2025
5.0
Chicken noodle soup pretty good and 🍞 bread.
PM
Philip Murdock
Aug 25, 2025
1.0
I go here often. Many times there’s no one at the register and I’m waiting up to 5 minutes sometimes. Or, there is one person on a register. Many times there’s coffee is cold and the soup is cold. Today I said something to the manager guy. He changed the coffee and it was cold again. I told him and all he did was say that that is as hot as our machine makes it sir. As if I was annoying him. I’m not going to argue about it so I said maybe someone else will notice too. Did he think maybe the heater for the coffee kegs was not working correctly? Or even care to check? Then I get my tomato soup and it’s Luke warm as well. If it wasn’t for a microwave I’d be having a cold meal. Maybe it’s because they left the room temperature at about 60 degrees. I do think most workers are friendly there though. The woman managers are always nice.