Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,115 reviews
5 stars
390
4 stars
227
3 stars
209
2 stars
85
1 star
204
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 30 minutes, even during low traffic periods.
Food Quality
Many reviews highlighted poor food quality, including cold, stale, or incorrectly prepared items.
Customer Service
Numerous complaints about rude and unprofessional staff, with some customers feeling ignored or mistreated.
Cleanliness
The restaurant was frequently described as dirty, with reports of unsanitary conditions and unclean dining areas.
Order Accuracy
Customers frequently experienced issues with incorrect orders and missing items.
- KMKullen MillerJan 1, 20261.0Waited 15 minutes inside after they canceled me and my friends order then didn't let us order horrible service don't go here
- BBBo BeeDec 31, 20251.0This is my go-to McDonalds. Not because I want to, but because that is the only McDonalds that delivers through DoorDash near me. Over the years, it has become worse and worse. The food quality is disgusting. The orders are almost never 100% correct. Today was my last straw. I ordered a happy meal for my nephew, and a Big Mac meal for me. There was no happy meal, and my big mac meal was drowning in mac sauce. We had to share my meal because the workers are incapable to check an order. They apparently no longer use mustard either, as my cheeseburgers never have any on there and when I've ordered mustard packets, they just give me a bunch of ketchup. They also apparently are running out of straws as this is about the 10th time I have not received straws for drinks. This will be the place I avoid as much as possible.
- JMJason MorseDec 23, 20251.0Everyone that worked tonight 12/23/25 should be fired. Waited for our food for 1 hour. Employees were ignoring the dining room and extremely rude. 0 customer service skills.
- SMSteven MinerDec 20, 20251.0Terrible location lately. Took 30 minutes for 2 kid meals. Read the room, if it’s kids meals, they can’t wait 30 minutes for food. Fast food? More like snail food.
- AAAidenDec 14, 20251.0Horrible food quality. I tried calling the restaurant to speak with management about the issue called three times nobody picked up the phone. This location is poor quality And lack of care is absurd people work hard for their money and they want their food at least halfway decent
Frequently Asked Questions About McDonald's
What are the regular dine-in hours for McDonald's at 7893 Brewerton Road, Cicero, NY?
McDonald's in Cicero is open daily from 5:00 AM to 11:00 PM.
Can I use the drive-thru at McDonald's in Cicero, and what are its hours?
Yes, the drive-thru is available daily from 5:00 AM to midnight (12:00 AM).
Does this McDonald's location offer delivery and pickup services?
Yes, the location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order online or through an app for McDonald's in Cicero?
You can order online via https://mcdonalds.smart.link/mjuu1ggdi or use the McDonald's app available on iOS and Android.
What payment options are accepted at McDonald's in Cicero?
The restaurant accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does the Cicero McDonald's have WiFi and mobile ordering services?
Yes, this McDonald's offers WiFi, mobile ordering, mobile offers, McDelivery, gift cards, and a drive-thru.
Where exactly is McDonald's located in Cicero?
McDonald's is located at 7893 Brewerton Road, Cicero, NY 13039, USA.
What fast food restaurants are nearby McDonald's in Cicero that I can try?
Nearby fast food options include Taco Bell, KFC, Dave's Hot Chicken, and Chick-fil-A Cicero, all within the local area.
If I'm visiting the nearby Solvay Bank, how can I get to McDonald's in Cicero?
McDonald's is close to Solvay Bank; you can easily walk or drive a short distance along Brewerton Road to reach McDonald's for a meal or coffee break.
Are there any other services near McDonald's in Cicero that I might find useful?
Yes, nearby you can find financial services like Chase Bank and mortgage lenders, as well as retail stores like Red Wing Shoes and Metro Mattress Cicero.