Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,103 reviews
5 stars
387
4 stars
228
3 stars
208
2 stars
85
1 star
195
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported long wait times, poor service, and incorrect orders, particularly during busy hours.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty floors and tables, with some customers noting food remnants and pests.
Food Quality
While some customers praised specific items, many expressed dissatisfaction with cold, stale, or poorly prepared food.
Staff Attitude
Several reviews mentioned rude or unprofessional behavior from staff, particularly management, affecting the overall customer experience.
Inconsistency
The quality of service and food varied significantly between visits, with some customers experiencing fast service while others faced delays and mistakes.
- O2Outfield 2431 day ago1.0This place has gone downhill so fast. Used to be my favorite McDonald’s around but lately the staff have been very unprofessional and genuinely arguing with customers. I deliver DoorDash too and I refuse to take orders from here anymore, the staff are okay with you waiting 20+ minutes
- RMRiley McDonough2 days ago1.0Feels like they purposely get your order wrong for their own enjoyment, any time I order on the app I always wait 15-20 minutes, busy or not, and even when I get my food it’s either the wrong item or just forgot to put my food in the bag. Go to Cicero or North Syracuse. Very lazy response McDonalds. Almost as lazy as your employees.
- BMBrianna MurrayNov 15, 20251.0What’s the point of ordering ahead if it still takes over 30 minutes for them to make it? And $7 for a basic breakfast sandwich? Fast food here is neither fast nor affordable, and good luck getting an employees attention for anything
- SSShawn SmithNov 1, 20251.0I walked in there to get some breakfast literally was sticking to the floor food all over the place french fries with thousands of ants on the floor manager serving home fries without gloves on food without gloves on absolutely disgusting. I do not know how the health department is not there every day
- KBK BruOct 27, 20251.0Stopped in there when they were completely dead. No line whatsoever. Place my order not only did I get extra onions versus the no onions that I clearly asked for. I was disappointed that part of the reason why I went there was for the Monopoly pieces that I did not get. So I'm assuming this location does not participate in it even though they advertise for it. Management here really should try to step it up
Frequently Asked Questions About McDonald's
What are the regular dine-in hours for McDonald's at 7893 Brewerton Road, Cicero, NY?
McDonald's in Cicero is open daily from 5:00 AM to 11:00 PM.
Can I use the drive-thru at McDonald's in Cicero, and what are its hours?
Yes, the drive-thru is available daily from 5:00 AM to midnight (12:00 AM).
Does this McDonald's location offer delivery and pickup services?
Yes, the location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order online or through an app for McDonald's in Cicero?
You can order online via https://mcdonalds.smart.link/mjuu1ggdi or use the McDonald's app available on iOS and Android.
What payment options are accepted at McDonald's in Cicero?
The restaurant accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does the Cicero McDonald's have WiFi and mobile ordering services?
Yes, this McDonald's offers WiFi, mobile ordering, mobile offers, McDelivery, gift cards, and a drive-thru.
Where exactly is McDonald's located in Cicero?
McDonald's is located at 7893 Brewerton Road, Cicero, NY 13039, USA.
What fast food restaurants are nearby McDonald's in Cicero that I can try?
Nearby fast food options include Taco Bell, KFC, Dave's Hot Chicken, and Chick-fil-A Cicero, all within the local area.
If I'm visiting the nearby Solvay Bank, how can I get to McDonald's in Cicero?
McDonald's is close to Solvay Bank; you can easily walk or drive a short distance along Brewerton Road to reach McDonald's for a meal or coffee break.
Are there any other services near McDonald's in Cicero that I might find useful?
Yes, nearby you can find financial services like Chase Bank and mortgage lenders, as well as retail stores like Red Wing Shoes and Metro Mattress Cicero.